2/10 Hirveä
Ramon H.
30.4.2025
Stay away!
Avoid this place at all costs! It is dangerous, cold, and dirty. The partial handrail on the narrow, weirdly steep spiral staircase is loose and wobbly, making it utterly unsafe. The steps were so short in length that one could only step foot-sideways to progress. The cleanliness was far from acceptable—bugs were present, dust was caked inside the heater, crumbs in the toaster, and an alarming amount of dirt in the corners. The ceiling light was insecure, which is unacceptable, considering people should sleep beneath it.We attempted to locate the host but were frustrated; after about ten minutes of trying to get in, we realized we had not been provided with the correct keys. Communicating through the Vrbo portal was inconvenient, as the host did not answer phone calls. On top of that, the WiFi was nonfunctional. About 20 minutes after entering the property, we submitted a refund request through Vrbo, which was an ordeal. The host tried offering a 50% refund, which is unacceptable. They also stated they could not provide an alternate location as compensation. Our decision to leave within 30 minutes of finding a suitable place was based on significant safety concerns, not personal preference. Regardless of cost, every property must meet basic safety and cleanliness standards. The host has now stopped responding altogether, which is completely unprofessional.
Ramon H.
Yöpyi 2 yötä huhtikuussa 2025