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Hotel Cristal

4.0 star property

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Photo gallery for Hotel Cristal

Front of property – evening/night
Sauna
Daily buffet breakfast for a fee
1 bedroom, hypo-allergenic bedding, minibar, desk
40-inch TV with cable channels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Room service

Explore the area

View in a map
3 Lipowa Street, Bialystok, 20, 15-424
  • Place, St Nicholas Greek Orthodox Church
    ‪3 min walk‬
  • Place, Podlaska Opera and Orchestra
    ‪6 min walk‬
  • Place, Bialystok City Stadium
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, desk

Comfort Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, desk

Comfort Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, minibar, desk

Family Room

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, hypo-allergenic bedding, minibar, desk

Deluxe Apartment

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, minibar, desk

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, minibar, desk

Standard Twin Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, minibar, desk

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (Accessible)

Standard Twin Room (Accessible) | 1 bedroom, hypo-allergenic bedding, minibar, desk

Standard Twin Room (Accessible)

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Cristal

Hotel in Bialystok with fitness centre and sauna
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a coffee shop/cafe and Access to hot tub are on-site.
Hotel Cristal offers 88 air-conditioned accommodations with minibars and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cable televisions are provided. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.
During your stay at Hotel Cristal, you're just a quick walk from St Nicholas Greek Orthodox Church. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and a computer
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from St Nicholas Greek Orthodox Church and Podlasie Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Cristal offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

The business-friendly Hotel Cristal also features multilingual staff, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bialystok hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Hotel Cristal has a restaurant on site.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 100 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 69 to 69 for adults and PLN 35 to 69 for children
  • Uncovered self-parking fee: PLN 60 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Cristal Hotel
Hotel Cristal Bialystok
Best Western Hotel Cristal
Hotel Cristal Hotel Bialystok
Hotel Cristal Hotel Bialystok

Reviews

Hotel Cristal Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 148 out of 263 reviews
Rating 8 - Good. 89 out of 263 reviews
Rating 6 - Okay. 17 out of 263 reviews
Rating 4 - Poor. 4 out of 263 reviews
Rating 2 - Terrible. 5 out of 263 reviews

Reviews

8/10 Good

Lori, Bellvue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very conveniently located property. We used the parking lot in the back for about $15 which made it easy and worth it. They have a nice jacuzzi spa area downstairs to use. Room was pretty spacious. Blackout blinds could have blacked out more. Only woken up twice, at 2 and 4 by drunk people outside but it was a weekend.
Stayed 1 night in Jun 2025

4/10 Poor

Do Won

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice area in bialystok downtown and friendly staff but definitely not a 4 star quality, the washroom water pressure was really weak, i could barely shower.. and the hallway lights were broken so it was very dark, the unit is mostly carpet but it seemed very dirty.
Stayed 1 night in May 2025

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent service
Stayed 1 night in May 2025

10/10 Excellent

bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Mar 2025

2/10 Terrible

Agnieszka

Stayed 1 night in Feb 2025

10/10 Excellent

Dariusz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service:)
Stayed 3 nights in Sep 2024

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been 5 years since I have been here. Previous to COVID we came every year or so. The property is always clean. Service is exceptional. Stafford pleasant. The only place I stay when we're in Białystok.
Stayed 1 night in Jul 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2024

10/10 Excellent

Patrik

Stayed 1 night in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Одна ночь

Stayed 1 night in Jul 2024

8/10 Good

Falak

Liked: Property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 7 nights in Jun 2024

8/10 Good

Kamil

Stayed 1 night in Jun 2024

10/10 Excellent

Kamil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Wieslaw

Stayed 5 nights in Apr 2024

8/10 Good

Mariusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, good situated, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Simon, Woking

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for staying in Bialystok. It is very clean and comfortable and 20 minute walk to the train station. I would certainly stay here again and recommend it to anyone.
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Centrum and all the places to see in Bialystok. Staff art Hotel and Resturant were super friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

MICHAL

Stayed 2 nights in Nov 2023