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ibis Bilbao Centro

1.0 star property

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Photo gallery for ibis Bilbao Centro

Aerial view
Lobby
Interior
Bar (on property)
Premium Double Room | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Concha Jeneralen Kalea, 28, Bilbao, Vizcaya, 48010
  • Place, Plaza Nueva
    ‪14 min walk‬
  • Place, Guggenheim Museum Bilbao
    ‪16 min walk‬
  • Place, San Mames Stadium
    ‪18 min walk‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Premium Double Room

View from room

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

View from room

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (with an extra bed)

Standard Double Room (with an extra bed) | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room (with an extra bed)

8.8 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

ibis Bilbao Centro

Adults-only hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a business centre are on-site. Housekeeping is available on request.
Ibis Bilbao Centro offers 152 accommodations with a safe and blackout curtains. LCD televisions come with digital channels. Bathrooms include a shower.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at ibis Bilbao Centro. During your stay, you're just a quick walk from Ensanche. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from San Mames Stadium and a few minutes from Guggenheim Museum Bilbao
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly ibis Bilbao Centro. Parking is available for a fee.

This Bilbao hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11:00 AM.
Ibis Bilbao Centro has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Covered parking on site (EUR 11 per night)

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: EUR 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • This property welcomes adults only.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 11 per person
  • Covered self-parking fee: EUR 11 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Bilbao Centro
ibis Bilbao
ibis Bilbao Centro
ibis Centro Bilbao
ibis Centro Hotel Bilbao
Accor Bilbao Centro
ibis Bilbao Centro Hotel
ibis Bilbao Centro Hotel
ibis Bilbao Centro Bilbao
ibis Bilbao Centro Hotel Bilbao

Reviews

ibis Bilbao Centro Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 410 out of 915 reviews
Rating 8 - Good. 405 out of 915 reviews
Rating 6 - Okay. 87 out of 915 reviews
Rating 4 - Poor. 8 out of 915 reviews
Rating 2 - Terrible. 5 out of 915 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent secure motorbike parkin

Great place in the centre of the city, within easy walking of everything, and fantastic secure parking for my motorbike
Stayed 1 night in Jul 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

maria

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very good stuff with everything easy check in check out the room very low AC feel like hot no electrical outlet only one the entire room that is not convenient and not comfortable. bed very small room
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff and a great location with secure car parking. Easy to find from the motorway and easy to walk around downtown.
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Travelled with group
Liked: Amenities
Nice hotel, lovely staff, good location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and location

Pleasant surprise, so clean. Friendly and knowledgeable staff. Great location. Full breakfast with early hours, so nice to start a day of travel without hunting for breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situated perfectly between most things in the city. You can walk to dining options that are only 50 metres away to 100's of restaurants within a 15 minute walk. You are less than a 20 minute stroll to the Guggenheim and a 15 min stroll to the Old Town. Parking was really easy and good value. The staff were really helpful. It's a budget hotel so the room fittings are basic but everything works and is clean. It would have been nice to have coffee/tea making facilities in the room but you had to walk to a hot/cold water fountain near the lift. That was the only downside of the place.
Stayed 3 nights in Jun 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Disliked: Amenities
Bare bones- decent bed, good air conditioning for hot days, good breakfast & quick check-in. Beyond that , it’s bare bones- no room amenities like a box of tissues, a notepad, no fridge, no kettle, no extra coffee, no bathroom amenities like a shower cap/bar of soap, shower gel was running very low, no safe to store valuables. It’s literally a place to sleep.
Stayed 3 nights in Jun 2025

8/10 Good

Mehmet, izmir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very kind and helpful. The breakfast was the best compared to our previous stays in ibis hotels.
Stayed 1 night in Jun 2025

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

hilda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk person was helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

KENNETH, Miami

Liked: Cleanliness, amenities, property conditions & facilities
A very clean Ibis Hotel. Its location couldn't be better. Near of Gugenheim Museum, Mercado de la Ribera, and others turistics spots. I would really recommend this hotel for your next visit into Bilbao.
Stayed 5 nights in May 2025

10/10 Excellent

Fernando A., Palm Harbor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fridly staff, great location, superb breakfast
Stayed 4 nights in May 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s a good business hotel! Nice staff and clean spaces
Stayed 4 nights in May 2025

10/10 Excellent

Harry

Stayed 4 nights in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good except for the coffee. The staff was friendly and helpful. The small bar was convenient though light on beer choices.
Stayed 2 nights in May 2025

10/10 Excellent

Marlene

Travelled with group
Excellent. Great breakfast! You an refilo your bottle of water 👍
Stayed 2 nights in May 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for exploring Bilbao Staff efficient and friendly Parking good value Great breakfast
Stayed 1 night in May 2025

6/10 Okay

Wayne

Liked: Cleanliness, staff & service

Simply ok

Small room and uncomfortable bed
Stayed 3 nights in Apr 2025

8/10 Good

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Environmental conscious (e.g. refill water station, paper cup). There was no kleenex tissue in room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2025

10/10 Excellent

Boris

Stayed 4 nights in Apr 2025

6/10 Okay

JOSHUA, CHICAGO

Liked: Cleanliness, staff & service
It's in the heart of the city of Bilbao. Just a simple room, no mini-fridge, or anything else. But simplistic and clean.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025