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Mercure Bilbao Jardines De Albia

4.0 star property
VIP Access

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Photo gallery for Mercure Bilbao Jardines De Albia

Front of property
Bar (on property)
Privilege, Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
Lobby sitting area
Hallway

Popular amenities

  • Spa
  • Bar
  • Gym

Explore the area

Map
San Vincente 6, Bilbao, Vizcaya, 48001
  • Guggenheim Museum Bilbao
    ‪10 min walk‬
  • Plaza Nueva
    ‪10 min walk‬
  • San Mames Stadium
    ‪4 min drive‬
  • Bilbao (BIO)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(23 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

8.4 out of 10
Very good
(7 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Bilbao Jardines De Albia

Hotel with a restaurant, near Guggenheim Museum Bilbao
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of towels is available on request
Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Mercure Bilbao Jardines De Albia. During your stay, you're just a quick walk from Ensanche. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from Guggenheim Museum Bilbao and a 4-minute drive from San Mames Stadium
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a library are also featured at the business-friendly Mercure Bilbao Jardines De Albia. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Mercure Bilbao Jardines De Albia has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to December 31 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao

Mercure Bilbao Jardines De Albia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 1002 reviews
Rating 8 - Good. 327 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tracey, Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice place to stay, I especially liked the sustainability. Bamboo room keys! I will have to agree with the other reviews about parking. It was tight, very tight and nerve wracking and I'm an excellent driver. I survived the garage shaking but without a scratch. Otherwise the hotel is conveniently located, although I only stayed one night and made the mistake of not checking the Guggenheim hours - closed on the day I were planned to go (Monday), I knew this but forgot - probably due to the parking garage. Also to note, your vehicle must be moved on the day of check out, so you must find another place to park if you wish to spend the day still exploring Bilbao.
Stayed 1 night in Apr 2025

10/10 Excellent

Joo young

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly. Super location. Night club nearby which was noisy when we opened bedroom windows. Rooms very nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Annabelle

Stayed 11 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exemplary mid-town hotel geared for business travelers. It more than meets the expectations of its clientele. Everything works, everybody there is professional and exudes competence. The three levels of parking are a plus, as is its location on a quiet street. No surprises, which is how such a property should be.
Stayed 1 night in Mar 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In my opinion its a goid place to stay
Stayed 12 nights in Mar 2025

8/10 Good

laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todos estaban correcto
Stayed 1 night in Mar 2025

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Ok stay

Ok stay, the room was quite nice although not 'properly' clean in the corners and behind the bathroom door etc. The staff at the reception desk were very friendly, at the bar a bit less so. The gym was awful, only one multi-gym type cable machine and most of the attachments were missing so I skipped my workout. Ok if all you want to do is cardio but that is it. Some homeless people by the side entrance but area in general ok. I wouldn't choose to stay again.
Stayed 1 night in Mar 2025

8/10 Good

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located very close th the Guggenheim
Stayed 4 nights in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property location and amazing staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for two nights during our visit to Bilbao. The staff were very friendly, and check-in was smooth and easy. We arrived a few hours early, and since our room was ready, they kindly let us check in early. The room was spacious, with a massive, comfy bed. The bathroom was equally generous in size, featuring a rain shower, his-and-hers sinks, and a bidet. Although the room didn’t have an iron, I’m sure reception would have provided one if we’d asked. Our room overlooked a street with a couple of nightclubs, but the sound insulation was excellent — we couldn’t hear a thing, even on a lively Saturday night. We had hoped to visit the spa on Sunday, but were disappointed to find out it’s closed that day. It seemed an odd choice, as Sunday feels like the day guests would most want to relax. The hotel’s location was excellent — walkable to key attractions, with parking available for an additional charge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jan 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

Best place to stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

In the city centre, close to the old town. Nice area.
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, staff very helpful and friendly

Spotlessly clean nice area, but noisy from a nearby nightclub on a Saturday night, okay with window closed. Bar and restaurant small, for the size of the hotel, plenty of choice nearby. Walking distance to Guggenheim and riverside walks. Area felt safe. Hotel car park isn’t easy to find and very tight to navigate, but is safe and secure.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all round hotel with friendly helpful staff. Excellent location for walking to bars, shops and the metro. Do use the metro to explore suburbs, beaches and past industry.
Stayed 5 nights in Feb 2025

8/10 Good

Michael

Travelled with partner
Liked: Amenities
All fantastic a part from the. Club outside our window where teenagers drank and shouted until early hours. Of course, that’s not the hotel’s fault.
Stayed 2 nights in Feb 2025

10/10 Excellent

jackeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Twickenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect, betwixt the river front and the old town. Some nice bars nearby, the room was spacious and clean, and the breakfast was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Bilbao

Great hotel centrally located and short walk to all the main sightseeing in Bilbao. Good size rooms and friendly staff.
Stayed 3 nights in Dec 2024