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Mercure Bilbao Jardines De Albia

4.0 star property
VIP Access

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Photo gallery for Mercure Bilbao Jardines De Albia

Exterior
Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Front of property
Lounge
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
San Vincente 6, Bilbao, Vizcaya, 48001
  • Place, Guggenheim Museum Bilbao
    ‪10 min walk‬
  • Place, Plaza Nueva
    ‪10 min walk‬
  • Place, San Mames Stadium
    ‪4 min drive‬
  • Airport, Bilbao (BIO)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

8.4 out of 10
Very good
(8 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(26 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Mercure Bilbao Jardines De Albia

Hotel with a restaurant, near Guggenheim Museum Bilbao
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Change of towels is available on request
Mercure Bilbao Jardines De Albia offers 138 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Mercure Bilbao Jardines De Albia. During your stay, you're just a quick walk from Ensanche. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from Guggenheim Museum Bilbao and a 4-minute drive from San Mames Stadium
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a library are also featured at the business-friendly Mercure Bilbao Jardines De Albia. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Mercure Bilbao Jardines De Albia has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to December 31 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Covered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Albia Spa
Hotel Husa Jardines Albia
Hotel Husa Spa
Hotel Spa Husa
Hotel Spa Husa Jardines Albia
Husa Jardines Albia
Jardines Albia Spa
Spa Husa Jardines
Spa Husa Jardines Albia
Spa Jardines Albia
Mercure Bilbao Jardines Albia Hotel
Mercure Jardines Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Jardines Albia
Spa Husa Jardines De Albia Hotel Bilbao
Husa Jardines De Albia Bilbao
Husa Jardines De Albia Hotel
Mercure Bilbao Jardines Albia
Mercure Bilbao Jardines De Albia Hotel
Mercure Bilbao Jardines De Albia Bilbao
Mercure Bilbao Jardines De Albia Hotel Bilbao

Reviews

Mercure Bilbao Jardines De Albia Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 610 out of 1017 reviews
Rating 8 - Good. 322 out of 1017 reviews
Rating 6 - Okay. 52 out of 1017 reviews
Rating 4 - Poor. 18 out of 1017 reviews
Rating 2 - Terrible. 15 out of 1017 reviews

Reviews

10/10 Excellent

Gul, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not dine and the bed mattress were a bit old. We noticed while checking out that all the beds are being replaced with the newer ones. Walking distance from the Renfe train station. Excellent location also close to the river where the cruise start/end and 🚊 stop.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, breakfast was great and it was very clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome especially Suzana and jorge and our housekeeper they made our stays
Stayed 4 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Good sized room, very clean, spacious bathroom, great breakfast, good restaurant/bar and lovely staff. Hotel is well situated to get everywhere you would want to in Bilbao.
Stayed 3 nights in Jul 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roger, Parkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and knowable regarding tourist activities
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travelling with family 😀
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast

Decent hotel, great breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Hotel excellent, location good, comfortable. Car parking very tight with a large car!
Stayed 1 night in Jun 2025

10/10 Excellent

Perla

Stayed 3 nights in Jul 2025

10/10 Excellent

Randa

Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great. Front desk super helpful. Hotel room very polished. Close to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tzipora, Sunnyvale

Great location, short walk the gogenheim museum
Stayed 1 night in Jul 2025

2/10 Terrible

Rajen

Disliked: Cleanliness, amenities, property conditions & facilities
Flight was cancelled from uk due to French air traiffice strike. No refund was possible due to terms but I thought hotel could have made a gesture of good will especially since we booked 2 rooms over 3 days. A part refund or perhaps a voucher to use in the future would have been helpful esp since our whole trip was ruined. Other hotel bookings and taxi transfer all refunded costs apart from this hotel.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rajen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly flight was cancelled due to French air strike. Refund not offered and though I appreciate it was part of terms it is very frustrating that some sort of agreement or perhaps a gesture of good will could not have been given, esp we had booke d2 rooms for 4 days
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location !!
Stayed 1 night in Jun 2025

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another well appointed hotel, close to the attractions, clean, modern and good breakfast. On site parking in the basement is a bonus.
Stayed 2 nights in Jun 2025

6/10 Okay

Samuel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Chungan

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel. Close to anything. Make sure your room is not directly facing the street because of the noises from the bars and night clubs
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos, Guatemala

Stayed 1 night in Jun 2025

10/10 Excellent

Alison Jenny

Travelled with partner
Liked: Cleanliness
Fantastic hotel, great location and lovely staff
Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay here and found the room to be very spacious, clean and comfortable. I would have no hesitation in recommending this hotel to other people
Stayed 1 night in May 2025

10/10 Excellent

Pey-Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, large bed, nice shower.
Stayed 2 nights in May 2025