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The Sanchaya

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Photo gallery for The Sanchaya

A large resort with a swimming pool, multiple guest rooms, and palm trees.
A beachfront hotel with a white exterior, palm trees, and a sandy beach.
An outdoor dining area with wooden tables and chairs, overlooking a beach with palm trees and the ocean.
A beach tent with a bed, a tray with a bottle, glasses, and a book.
A resort with a central courtyard, surrounded by palm trees and a beach view.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

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Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155

Room options

View all photos for Suite (Sanchaya)

Suite (Sanchaya) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite (Sanchaya)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Verandah)

A hotel room with a bed, a sofa, a desk, and a view of palm trees.

Suite (Verandah)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, a chair, and a mirror on the wall.

Junior Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa (Lawan Thai)

A bedroom with a canopy bed, wooden paneling, a desk with a lamp, and a view of the outdoors.

Villa (Lawan Thai)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, Multiple Beds

A modern hotel room with a bed, a sofa, a coffee table with books, and framed pictures on the walls.

Villa, Multiple Beds

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Villa, Private Pool (Leelawadee Compound of 3 Lawan Thai)

A pool area with lounge chairs and umbrellas, surrounded by lush greenery and a building with a sloped roof.

Family Villa, Private Pool (Leelawadee Compound of 3 Lawan Thai)

  • Sleeps 6
  • 3 Single Murphy Beds
  • Free Wi-Fi

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About this property

The Sanchaya

Catch some rays on The Sanchaya's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
The Sanchaya offers 30 accommodations with iPads and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and complimentary bicycles are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.
During your stay at The Sanchaya, you'll be close to Lagoi Bay Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with a beachfront location at The Dining Room, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, body wraps or manicures and pedicures at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a private beach, a 24-hour gym and complimentary bicycles
  • Just a 4-minute drive from Lagoi Bay Lake and 7 minutes from Lagoi Bay Beach
  • Free ferry terminal shuttle service
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Sanchaya such as an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Colonial resort also offers a 24-hour fitness centre, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bintan resort.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
The Dining Room – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Tasanee Grill – This beachfront restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Bar – This bar overlooks the ocean and pool. Open daily.
Decanter Wine Cellar – This wine bar overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Decanter Wine Cellar
  • Tasanee Grill
  • The Bar
  • The Dining Room

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Archery
  • Beach volleyball
  • Beach yoga
  • Books
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPad
  • Netflix

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 1 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanchaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1633500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1633500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Sanchaya offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

The Sanchaya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 127 out of 143 reviews
Rating 8 - Good. 12 out of 143 reviews
Rating 6 - Okay. 4 out of 143 reviews
Rating 4 - Poor. 0 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service level
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

MScott

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and facilities. Gorgeous villas. We felt like film stars 😁
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharad

Great resort.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

HISAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of amazing stays to relax, enjoy and re-charge, esp all the great hospitalities from GM, managers, chefs to all the staffs as well as all the great landscape and facilities. We want to stay again!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Izaac

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality with nice personalized touch
Stayed 2 nights in May 2025
Verified

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

W Brunson

Liked: Cleanliness, staff & service, amenities
Some of the most phenomenal, attentive and nice staff at a resort this size. The food was exceptional with a wide variety of menu items that isn't only South Asian. I can't rave enough about Sanchaya, it's a fantastic retreat and only an hour ferry ride from Singapore.
Breakfast view of Pool
Welcome
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staf
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities
Wow what an amazing place - The rooms wonderful, the beach and pool paradise - But the food was beyond great Michelin quality with every bite all of us were delerious. Best of all the people working there so nice and professional -were coming back!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel located in a beautiful spot on a tranquil beach. The staff were amazing and the food excellent. Exceptional facilities with a sensational pool, paddle courts and paddle boards.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Cheuk Ki

Liked: Cleanliness, staff & service, amenities
Welcoming and professional service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shih Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay for husband’s birthday.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and comfortable. The staff is exceptional.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful setting. The staff absolutely make the place though, nothing is too much trouble and they are very welcoming and friendly.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise Found

This resort is paradise on earth. The location, staff, service, cuisine, activities and more! My only regret was not having more time here!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understated elegance, with amazing service. Truly a special place. Easy transit from Singapore
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Junichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet&relaxing. Very friendly staff. Good food & bar. Can recommend if you are looking for relaxing place, rather than party place.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Sohini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury hotel getaway so close to Singapore. Excellent, warm service, very private and idyllic atmosphere and yet kid friendly. Greg and team never disappoint! Love the spa as well!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A exclusive holiday resort. Despite running on full capacity, the resort didn’t feel overcrowded. There is lots of activities and space for everyone. Excellent private beach.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanchaya is a beautiful hotel. Standards of service are very high and all the staff are lovely. Highly recommended.
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Superb

The Sanchaya exceeded all our expectations. It was absolutely spectacular from its location to its beautiful buildings and grounds. The staff went above and beyond to make our stay memorable and the food was beyond superb. We stayed at the Raffles Hotel in Singapore before coming here and I would say that The Sanchay far surpassed Raffles, which is knowns as one of the top hotels in the world. I can't recommend this hotel enough.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe the friendliest staff I've ever encountered at a resort. Everyone was happy to chat with us.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a quiet and exclusive hotel, this is the place. It will be very relaxing as you will only see a few guests all the time. There’s a lot of staff constant looking after you and asking if you need anything- if you need them, they will not be overwhelming.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Koon Meng

Liked: Staff & service, amenities, property conditions & facilities
The staff are friendly.😀
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Zong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you all at The Sanchaya!

Impeccable personalised service from Greg and his entire team. It's the little things like water and towels delivered in little picnic baskets to us on the beach, bring greeted with a smile every hour of the day anywhere in the estate, pulling out a chair for my wife.
Stayed 2 nights in May 2025