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Britannia Hotel Birmingham New Street Station

3.0 star property

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Photo gallery for Britannia Hotel Birmingham New Street Station

Reception
Front of property
Point of interest
Reception
Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
New Street, Birmingham, England, B2 4RX
  • Place, Bullring & Grand Central
    ‪3 min walk‬
  • Place, O2 Academy Birmingham
    ‪9 min walk‬
  • Place, Utilita Arena Birmingham
    ‪15 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Executive Double Room

  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, 1,343 reviews
The price is €41
includes taxes & fees
26 Oct - 27 Oct
ibis budget Birmingham Centre

About this property

Britannia Hotel Birmingham New Street Station

Hotel with a 24-hour front desk, a quick walk to Bullring & Grand Central
A 24-hour front desk, free Wi-Fi in public areas and a reception hall are available at this smoke-free hotel. Housekeeping is available on request.
Britannia Hotel Birmingham New Street Station offers 241 accommodations with a hairdryer. This individually decorated and furnished accommodation includes desks. 35-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Britannia Hotel Birmingham New Street Station, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas is available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include a lift
  • Just a 3-minute walk from Bullring & Grand Central and 8 minutes on foot from The Mailbox
Britannia Hotel Birmingham New Street Station offers its guests a lift. WiFi is free in public spaces. A complete renovation of Britannia Hotel Birmingham New Street Station was completed in October 2024.

This Birmingham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Designer stores
  • Shopping centre

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Reception hall
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Britannia
Birmingham Britannia Hotel
Birmingham Hotel Britannia
Britannia Birmingham
Britannia Birmingham Hotel
Britannia Hotel New Street Station
Hotel Britannia Birmingham
Britannia Hotel
Britannia Birmingham New Street Station
Britannia New Street Station
Britannia Birmingham New
Britannia Hotel Birmingham New Street Station Hotel
Britannia Hotel Birmingham New Street Station Birmingham
Britannia Hotel Birmingham New Street Station Hotel Birmingham

Reviews

Britannia Hotel Birmingham New Street Station Reviews

5.6

5.8/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 135 out of 1007 reviews
Rating 8 - Good. 196 out of 1007 reviews
Rating 6 - Okay. 219 out of 1007 reviews
Rating 4 - Poor. 202 out of 1007 reviews
Rating 2 - Terrible. 255 out of 1007 reviews

Reviews

2/10 Terrible

Manionga Kapinga

Travelled with family
No stay, I cancel the booking on time but until now they didn't refund me.
Stayed 1 night in Jun 2025

10/10 Excellent

Mollie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Polite and easy
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of Birmingham, a short walk from 2 train stations. Comfortable, clean rooms. Will stay again when next in town.
Stayed 1 night in Jun 2025

6/10 Okay

Craig

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Old and basic hotel. Great location. Poor staff. Did a job
Stayed 1 night in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a hotel for one night which was close to the railway station, as catching an early flight. Good location, great value and the room on the 5th floor was clean and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Heather

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great stay, other than problem with shower

Hotel was reasonably priced, the staff were helpful and efficient. The beds were comfortable, and the coffee making facilities were good, although it would have been nice to have some de-caffeinated coffee. The only problem was that the plug hole in the shower needed clearing out. We could only run the shower for a couple of minutes before we had to turn it off, otherwise the shower tray would have overflowed. I couldn’t risk washing my hair in it, so had to go out to buy some dry shampoo. We were able to leave our bags at reception after we checked out, which was very helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Shauna

Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Javed

Stayed 1 night in Jun 2025

10/10 Excellent

Satinder

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very kind.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

moez

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a super-convenient city centre location. Take the Stephenson Street exit from the station and you'll come onto New Street almost opposite the hotel. The room was clean and the bed was comfortable. Only basic toiletries and refreshments (no biscuits on the tea tray – remember to toss a pack of chocolate digestives in your bag) but overall good value for the price. One thing to note is that the revolving door at the entrance is very heavy and takes some muscle to start moving. I literally had to put my shoulder to it. Could cause difficulty for anyone with physical weakness or disability. The staff on reception were polite. Check-out is simply dropping your key in a box, quick and easy. So overall, a good option for a convenient and economical city stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Awa, Middleton

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 3 nights in Jun 2025

6/10 Okay

Vivienne

Liked: Cleanliness, property conditions & facilities
Clean room small but only stayed 1 night. So no problem. No restaurant facilities although the website advised one. Very noisy all throughout the night.
Stayed 1 night in Jun 2025

10/10 Excellent

SITHABISO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the bathroom was nice and spacious
Stayed 1 night in Jun 2025

6/10 Okay

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was ok - it wasn't too expensive and it was really easily located near New St station. The curtains were hanging off the track and the noise from the street (even on the 9th floor) was quite loud. Apart from that, bed was clean, shower was hot and it was a good nights sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Tatyana

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised when I arrived in my room to find that it had been extensively renovated since I last stayed here. Everything in the bathroom was brand new and there was a wide screen tv and new lighting. It was only an overnight stay but I would now stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Lisanse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Short stay was perfect fit for my trip.
Stayed 1 night in Jun 2025

6/10 Okay

Francesca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
First we were put in a room that hadn’t been vacated so walked in on a couple who were still using the room. Then we were allocated a room that was clearly freshened up but not cleaned- hair in and on the bed, toilet and sink had hairs still on it clearly not enough time was spent cleaning properly. Granted the room looked clean but wasn’t as thorough as expected.
Stayed 1 night in Jun 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy check in, room as advertised.
Stayed 1 night in Jun 2025

6/10 Okay

Lee

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Vimbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

PHILIP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

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