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Holiday Inn Express Birmingham Star City by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham Star City by IHG

Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Exterior
Restaurant
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Cuckoo Rd Heartlands Parkway, Birmingham, England, B7 5SB
  • Place, StarCity
    ‪3 min walk‬
  • Place, Villa Park
    ‪3 min drive‬
  • Place, Aston Hall
    ‪3 min drive‬
  • Airport, Birmingham (BHX)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Free Hot Breakfast)

Room amenity

Room, 1 Double Bed, Accessible (Free Hot Breakfast)

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (Free Hot Breakfast)

8.4 out of 10
Very good
(72 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (Free Hot Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Room (Free Hot Breakfast)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
ibis budget Birmingham Centre
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.7 out of 5, Good, 1,359 reviews
The price is €35
includes taxes & fees
5 Feb - 6 Feb
ibis budget Birmingham Centre

About this property

Holiday Inn Express Birmingham Star City by IHG

Hotel with free breakfast, near Villa Park
This hotel features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a TV in a common area.
Holiday Inn Express Birmingham Star City by IHG offers 90 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Birmingham Star City by IHG gets high marks from our customers. During your stay, you're just a quick walk from StarCity. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include 5 meeting rooms, a vending machine and TV in a common area
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Villa Park and 6 minutes from Bullring & Grand Central
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Holiday Inn Express Birmingham Star City by IHG also features a vending machine, express check-in, and express check-out. Self parking is free.

Guests are served a free breakfast.
Holiday Inn Express Birmingham Star City by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Star
Holiday Inn Express Star Hotel Birmingham City
Birmingham Blueberry Hotel
Hampton By Hilton Birmingham Star City Hotel Birmingham
Holiday Inn Express Birmingham Star City Hotel
Holiday Inn Express Star City Hotel
Holiday Inn Express Star City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Birmingham Star City by IHG Hotel
Holiday Inn Express Birmingham Star City an IHG Hotel
Holiday Inn Express Birmingham Star City by IHG Birmingham
Holiday Inn Express Birmingham Star City by IHG Hotel Birmingham

Holiday Inn Express Birmingham Star City by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 442 out of 1005 reviews
Rating 8 - Good. 295 out of 1005 reviews
Rating 6 - Okay. 118 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Calum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for the motorway, Costco and Star City restaurants.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Oct 2025

8/10 Good

Ansar

Stayed 1 night in Aug 2025

8/10 Good

Shahzad

Stayed 1 night in Oct 2025

6/10 Okay

Zulqarnain

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Need to keep an eye on room temperatures as room was so hot and we had to go to reception twice during the night to switch off the heating
Stayed 3 nights in Oct 2025

4/10 Poor

Helen

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I had an accessible room which was lovely and big but had a bath with a shower over, which I couldn't use and red pull cords hung well out of reach. The floor was in a disgusting state (see photos). The place is pleasant but I couldn't have dinner as they had no free slots left - I'm guessing they were short of staff because the restaurant was practically empty. The King-size bed was two singles pushed together, which were both rock hard. There were no plug sockets next to the bed, which was annoying. Breakfast was utterly tasteless. Fortunately, I was only there about 12 hours but wouldn't stay again.
Stayed 1 night in Sep 2025

6/10 Okay

Mikhael

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated and out used property needs a refurbishment.
Stayed 1 night in Oct 2025

10/10 Excellent

Mazin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Mellanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a little disappointing but the rest was very good.
Stayed 1 night in Sep 2025

8/10 Good

Conrod

Liked: Staff & service
No issues.
Stayed 1 night in Sep 2025

10/10 Excellent

Zoya

Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancel at no notice then check other guests

Was refused to stay cancelled trip at 4:11pm on day of check in leaving me screwed
Stayed 2 nights in Sep 2025

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled stay at 4:11pm on day of check in

Hotel cancelled my stay and a week later I’m still chasing refund as they had a leak and or were overbooked
Stayed 3 nights in Sep 2025

8/10 Good

Douglas, Forney

Liked: Cleanliness, staff & service
Room had no plugs next to beds. Night stand broken
Stayed 3 nights in Sep 2025

10/10 Excellent

Dianna

Stayed 2 nights in Aug 2025

8/10 Good

Shanicqoir, East ham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Natnael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Xingzhou

Stayed 4 nights in Sep 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible from outside Birmingham. Breakfast good. Room was very comfortable. Within eady reach of city centre and other facilities.
Stayed 2 nights in Sep 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IHG have got it just right

Good stay in a hotel that provides a reasonable quality breakfast, comfortable air conditioned rooms and excellent shower room. Needs a little tlc from maintenance crew. Staff attentive and very friendly.
Stayed 3 nights in Sep 2025

2/10 Terrible

Jenni

Stayed 1 night in Sep 2025

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