Holiday Inn Express Birmingham Star City by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Birmingham Star City by IHG

Exterior
Exterior
Premium bedding, desk, iron/ironing board, free cots/infant beds
Restaurant
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Cuckoo Rd Heartlands Parkway, Birmingham, England, B7 5SB
  • Place, StarCity
    ‪3 min walk‬
  • Place, Villa Park
    ‪3 min drive‬
  • Place, Aston Hall
    ‪3 min drive‬
  • Airport, Birmingham (BHX)
    ‪12 min drive‬

Room options

Room, 1 Double Bed, Accessible (Free Hot Breakfast)

9.0 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Free Hot Breakfast)

8.4 out of 10
Very good
(78 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (Free Hot Breakfast)

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room (Free Hot Breakfast)

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Birmingham Star City by IHG

This hotel features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a TV in a common area.
Holiday Inn Express Birmingham Star City by IHG offers 90 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Birmingham Star City by IHG gets high marks from our customers. During your stay, you're just a quick walk from StarCity. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include 5 meeting rooms, a vending machine and TV in a common area
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Villa Park and 6 minutes from Bullring & Grand Central
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Holiday Inn Express Birmingham Star City by IHG also features a vending machine, express check-in, and express check-out. Self parking is free.

Guests are served a free breakfast.
Holiday Inn Express Birmingham Star City by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Star
Holiday Inn Express Star Hotel Birmingham City
Birmingham Blueberry Hotel
Hampton By Hilton Birmingham Star City Hotel Birmingham
Holiday Inn Express Birmingham Star City Hotel
Holiday Inn Express Star City Hotel
Holiday Inn Express Star City
Holiday Inn Express Birmingham Star City
Holiday Inn Express Birmingham Star City by IHG Hotel
Holiday Inn Express Birmingham Star City an IHG Hotel
Holiday Inn Express Birmingham Star City by IHG Birmingham
Holiday Inn Express Birmingham Star City by IHG Hotel Birmingham

Holiday Inn Express Birmingham Star City by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1007 reviews
Rating 8 - Good. 290 out of 1007 reviews
Rating 6 - Okay. 114 out of 1007 reviews
Rating 4 - Poor. 90 out of 1007 reviews
Rating 2 - Terrible. 59 out of 1007 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was self parking on site which is amazing as it is close to the city. The room was sizable and I felt very safe and relaxed as a solo female traveller that is very important to me. The bathroom was slightly smaller than expected but considering the shower was large enough for two people I can't really complain. I did however notice a build up of damp mould above the shower which seems as if it simply needs a taller cleaning person to reach. The person above me was slightly heavy footed which did wake me twice in the night although I'm unsure if I can fault the hotel itself for this concern as they are unable to control the way people walk at 11pm or 5am. I would however remained the people reading this review that it cost nothing to be mindful of how heavy you walk when staying away from home.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Very helpful and friendly staff, very secure free parking and nice breakfast
Stayed 2 nights in Nov 2025

4/10 Poor

Rahat

Disliked: Cleanliness, amenities
Very uncomfortable and poor condition bed dirty bedsheets and duvet cover I look like they were not changed, Hair dryer was not working The mirror room mirror was broken The glass at breakfast was broken with sharp edges
Stayed 2 nights in Nov 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities
Room was nice and clean, I love staying in this hotel it is very convenient plus very friendly staff,
Stayed 1 night in Nov 2025

10/10 Excellent

Shazad

Liked: Cleanliness, staff & service, amenities
I had a great time I was checked in early no extra charge and I had to leave early so I was unable to have breakfast so one of the staff name Jasmine provided me a breakfast to go which was very sweet of her overall good stay 10 out 10 for me .
Stayed 1 night in Nov 2025

8/10 Good

Saj

Liked: Cleanliness, staff & service, amenities
Windows had draft coming through, seals maybe broken or need changing.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeana

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was a big size, was clean and tidy and the staff were absolutely amazing highly recommend them for a great nights stay thank you so much
Stayed 2 nights in Nov 2025

6/10 Okay

Jan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
First night I’ve arrived the room was actually stinky it was horrible smell like a drainage wasn’t working properly
Stayed 2 nights in Nov 2025

8/10 Good

Natalija

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A simple budget hotel with everything you need for a short break away. Breakfast was a little bit mess due to the small space and the constant queue near the small toaster.
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goo
Stayed 1 night in Nov 2025

8/10 Good

Devinder

Stayed 1 night in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Room clean staff very friendly
Stayed 1 night in Nov 2025

6/10 Okay

Shazad

Liked: Cleanliness, amenities
Room was being checked by staff as I went someone came out of the room when I was entering the room
Stayed 1 night in Nov 2025

4/10 Poor

Jevgenij

Disliked: Cleanliness, staff & service
Outdated hotel with not trained staff
Stayed 1 night in Nov 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Disliked: Amenities
Booking in was fine room was fine
Stayed 2 nights in Nov 2025

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our room was very clean.... The air con? Never warmed the room up in the 18 hours we were here.
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good amenities and pleasant staff. Breakfast great.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness
We stayed for one night and had a great stay. Welcomed at the desk and given clear instructions by Aaron. The room was clean and well maintained. A sign on the bed indicated that we had the option to change our mattress depending on if we preferred soft/firm. Towels were clean! No skid-marks! LOL. loved the idea of secure parking. Although it was away from the city centre I would very much prefer to have the assurance that my car is safe and a peaceful sleep without noise and traffic. The dual airflow system meant we had good control of the temperature in the room to suit our needs. Breakfast, oh my goodness. No need for lunch. Spoilt for choice. Thank you so much.
Stayed 1 night in Nov 2025

8/10 Good

Cleveland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Nov 2025

2/10 Terrible

Philip

Disliked: Property conditions & facilities
Room was in poor condition not what you expect from this chain
Stayed 1 night in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were absolutely fantastic. Credit to IHG. Room was clean and very spacious.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amir

Stayed 1 night in Nov 2025