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Novotel Birmingham Centre

4.0 star property

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Photo gallery for Novotel Birmingham Centre

Exterior
Bar (on property)
Exterior
Meeting facility
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
70 Broad Street, Birmingham, England, B1 2HT
  • Place, Broad Street
    ‪1 min walk‬
  • Place, International Convention Centre
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.6 out of 10
Good
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hampton by Hilton Birmingham Broad Street
Birmingham City Centre
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.2 out of 5, Very good, 2,486 reviews
The price is €58
includes taxes & fees
9 Apr - 10 Apr
Hampton by Hilton Birmingham Broad Street

About this property

Novotel Birmingham Centre

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Novotel Birmingham Centre offers 148 accommodations with minibars and laptop-compatible safes. This accommodation has separate sitting areas and includes desk chairs and dining tables. 25-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Birmingham Centre. During your stay, you're just a quick walk from Broad Street. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 9 meeting rooms
  • On-site recreation includes a gym
  • Steps from Broad Street and Brindleyplace
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 9 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Novotel Birmingham Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Elements – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Dining table
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (2,616 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Portable fan
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Covered self-parking fee: GBP 18.00 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Birmingham Centre
Novotel Hotel Birmingham Centre
Novotel Birmingham Centre Hotel
Birmingham Novotel
Novotel Birmingham Centre Hotel Birmingham
Novotel Birmingham Birmingham
Novotel Birmingham Centre Hotel
Novotel Birmingham Centre Birmingham
Novotel Birmingham Centre Hotel Birmingham

Novotel Birmingham Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 396 out of 1000 reviews
Rating 8 - Good. 373 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Liam

Liked: Staff & service
Disliked: Cleanliness
I didn’t have breakfast, staff were very friendly and helpful however the room was not very clean with snot on walls, dust, hairs in the room on the carpet and bed, some of the lights didn’t work and was very cold at for hours until the heating finally started working. Overall it was ok thanks to the staff on the front desk and the service
Stayed 1 night in Dec 2025

2/10 Terrible

Farhiya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have breakfast but all elements of the stay was satisfactory. Sraff welcoming and helping - explained the parking. Room was spacious, clean and comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room amazing space
Stayed 2 nights in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Very helpful reception staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

4/10 Poor

Sue

Travelled with family
The room is advertised as being soundproofed. It isn’t. We were two floors above a corporate event and were told it would be going on beyond midnight. The noise was so bad we packed up, left and drove home and didn’t stay. We asked for an alternative room first but there supposedly weren’t any. It takes a lot to walk out on a hotel. They need to decide whether they want corporate business or act like a hotel for residents. They are incapable of being both.
Stayed 1 night in Dec 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, especially for the Symphony Hall. Clean room, friendly staff. Only disappointment was there was only 1 hand towel & 1 bath towel for 2 of us, didnt realise until I was in the shower & my husband had had his. I'm sure I could have asked for one but was in a rush.
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

8/10 Good

Ethel

Liked: Cleanliness, staff & service, amenities
We stayed there because of proximity to tram stop and the show venue we were attending. Unfortunately, it can be extremely noisy outside on Friday and Saturday nights until 2 or 3am and not even the double glazing can diminish it! The breakfast is expensive but we paid for it. One morning, my husband asked if he could have an omelette and was told that it would cost us £6+ extra!!! There was no porridge either. We stayed 3 nights.
Stayed 3 nights in Dec 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2025

10/10 Excellent

lorna

Liked: Cleanliness, staff & service
Very good on the service of the staff, room was clean the only thing was where the toilet was it was serpent to the bathroom it was a little box in with not much room and very closed in
Stayed 1 night in Dec 2025

4/10 Poor

Mohamed

Business traveller
Liked: Cleanliness, staff & service
Staff were helpful at check in and check out. Lobby was nice. Unfortunately that’s all there is to say. The room is dated , starting with carpet, walls, electric sockets, split toilet//bath. The hotel feels like stuck in the 80s time zone and is in need for a refurb - urgently!
Stayed 2 nights in Dec 2025

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, amenities
Great location, easy use of car park which was very convenient. Reception staff not so friendly but breakfast staff made up for that. There was no hot water in the morning for a shower as there was a problem with the boiler. However understand that these things happen but was glad that I used shower night before. The coffee machine wasn’t working but maintenance guy was sent up to sort it and provided a new one. I would stay again.
Stayed 1 night in Dec 2025

4/10 Poor

Wesley

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
COLD Shower
Stayed 2 nights in Dec 2025

6/10 Okay

i

Business traveller
Liked: Cleanliness, amenities
Check in desk was not sufficiently staffed
Stayed 1 night in Dec 2025

4/10 Poor

Tony

Business traveller
Liked: Cleanliness
No hot water in rooms for 2 nights
Stayed 2 nights in Dec 2025

8/10 Good

Phil, fishponds

Travelled with partner
Liked: Property conditions & facilities
Facilities in bathroom were poorly maintained and required reporting. Poor awareness of guests staying in room as had to ask for more towels in room
Stayed 4 nights in Nov 2025

2/10 Terrible

Marc

Disliked: Cleanliness, amenities
The reception and bar area look great, however room very dated, stairs was dirty ( walking down from 6th floor). A party was on until 1am, we didnt know was planned, with guests vomiting in numerous places. Sleep was ruined by passing traffic ( horns) and local nightlife. Then early hours of morning an alarm went off ( not sure where from) again waking us. When we checked out around 10am, the frint of hotel was covered in cigarettes ends, rubbish from takeaways, vomit the list could continue.
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, the staff were very helpful and friendly. The room was well equipped, comfortable and clean. Secure car parking under the hotel. Would definitely revisit.
Stayed 1 night in Nov 2025

6/10 Okay

sam

Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

Phillip

Stayed 2 nights in Nov 2025

8/10 Good

Megan

Stayed 1 night in Nov 2025

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