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The Riverside Hotel, BW Premier Collection

3.5 star property
VIP Access

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Suite, 1 King Bed, Patio, River View (Presidential) | Premium bedding, down duvets, pillow-top beds, desk
Meeting facility
Lobby
Suite, 1 King Bed, Patio, River View (Presidential) | Premium bedding, down duvets, pillow-top beds, desk
Indoor pool, outdoor pool, open 4:00 PM to 10:00 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

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2900 W. Chinden Boulevard, Boise, ID, 83714
  • Place, Boise River
    ‪2 min walk‬
  • Place, Ann Morrison Park
    ‪12 min walk‬
  • Place, Boise State University
    ‪3 min drive‬
  • Airport, Boise, ID (BOI)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 3

King Suite with Whirlpool

  • Sleeps 3

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

Premium bedding, down duvets, pillow-top beds, desk

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (View)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (View)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (View)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (View)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed, View)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed, View) | Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed, View)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Living Room;with Sofabed) | Premium bedding, down duvets, pillow-top beds, desk

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Living Room;Shower Only;with Sofabed)

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking (Living Room;Shower Only;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, River View (Presidential)

Suite, 1 King Bed, Patio, River View (Presidential) | Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed, Patio, River View (Presidential)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Suite, Multiple Beds, Non Smoking, Jetted Tub (Living Room;with Sofabed) | Premium bedding, down duvets, pillow-top beds, desk

Suite, Multiple Beds, Non Smoking, Jetted Tub (Living Room;with Sofabed)

  • Sleeps 5
  • 2 King Beds

View all photos for King Suite with Separate Bedroom and Wet Bar

Property grounds

King Suite with Separate Bedroom and Wet Bar

  • Sleeps 3

2 Queen Beds, Non-Smoking, Bathtub, Microwave and Refrigerator, Desk, Hairdryer, Iron and Ironing Board

  • Sleeps 4

1 King Bed, Non-Smoking, Bathtub, Microwave and Refrigerator, Desk, Hairdryer, Iron and Ironing Board

  • Sleeps 2

View all photos for 2 Queen Beds, Non-Smoking, View, Microwave and Refrigerator, Bathtub, Coffee Maker

Premium bedding, down duvets, pillow-top beds, desk

2 Queen Beds, Non-Smoking, View, Microwave and Refrigerator, Bathtub, Coffee Maker

  • Sleeps 4

1 King Bed, Non-Smoking, River View, Microwave and Refrigerator, Bathtub, Coffee Maker

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed, Jetted Tub, Living Room, Wet Bar, Microwave And Refrigerator

  • Sleeps 3

Standard Room, 1 King Bed, Non Smoking (Living Room;Shower Only;with Sofabed)

  • Sleeps 3

Presidential Suite

  • Sleeps 2

Two King Two Bedrooms Suite

  • Sleeps 5

Two Queens Whirlpool Suite

  • Sleeps 4

King Room with Balcony and River View

  • Sleeps 2

Two Queen Room with River View

  • Sleeps 4

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About this property

The Riverside Hotel, BW Premier Collection

Riverwalk hotel with 3 restaurants and 2 hot tubs
This smoke-free hotel features 3 restaurants, an attached winery and an indoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, an outdoor pool, 2 bars/lounges and a fitness centre are on-site. Housekeeping is available once per stay.
The Riverside Hotel, BW Premier Collection offers 300 accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature down duvets and premium bedding. Smart televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

2 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Riverside Hotel, BW Premier Collection. During your stay, you're just a quick walk from Boise River. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy local cuisine at Riverside Grill, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests love the breakfast and restaurant
  • Just a 3-minute drive from Boise Centre and a few minutes from Boise Towne Square Mall
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
A winery is on site. As a guest of The Riverside Hotel, BW Premier Collection, you'll find 2 hot tubs, an indoor pool, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 15 meeting rooms. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Riverside Hotel, BW Premier Collection. An area shuttle within 5 miles and A roundtrip airport shuttle (available on request) are free. Free self parking is available. A complete renovation of The Riverside Hotel, BW Premier Collection was completed in March 2020.

This 3.5-star Boise hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to noon.
Riverside Grill – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bar 365 – This lobby lounge specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Sandbar (Seasonal) – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
The Sapphire Room – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Ling and Louie's – This restaurant specialises in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to midnight on request
  • Free area shuttle up to 5 miles
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bar 365
  • Ling and Louie's
  • Riverside Grill
  • Sandbar (Seasonal)
  • The Sapphire Room

Things to do

  • 2 hot tubs
  • Art gallery
  • Bicycle rentals
  • Bicycle repair station
  • Evening entertainment
  • Fishing
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Splash pad
  • TV in common areas
  • Water sports equipment
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Communal living room
  • Local artist showcase
  • Renovated entire property - March 2020
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 4:00 PM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Riverside Boise
Riverside Hotel Boise
Riverside Hotel BW Premier Collection Boise
Riverside Hotel BW Premier Collection
Riverside BW Premier Collection Boise
Riverside BW Premier Collection
The Riverside Hotel Best Western Premier Collection
The Riverside Hotel, BW Premier Collection Hotel
The Riverside Hotel, BW Premier Collection Boise
The Riverside Hotel, BW Premier Collection Hotel Boise

The Riverside Hotel, BW Premier Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 981 out of 1303 reviews
Rating 8 - Good. 178 out of 1303 reviews
Rating 6 - Okay. 79 out of 1303 reviews
Rating 4 - Poor. 36 out of 1303 reviews
Rating 2 - Terrible. 29 out of 1303 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mariah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a super nice overnight . Super relaxing clean would recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Thoroughly enjoyed our stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dascha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Professional check in with warm chocolate chip cookies. Comfortable large clean rooms with microwave and refrigerator. Love the displayed artwork throughout hotel, outdoor pool and Sandbar al fresco dining with live music. On the river walk path to stroll, bike and people watch. Dog friendly and we loved seeing all the traveling pups. Our go to for visits to our Boise State daughter.
Stayed 2 nights in Aug 2025

8/10 Good

MARIO

Stayed 1 night in Aug 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel! Amazing in the summer!
Stayed 1 night in Aug 2025

8/10 Good

Ryan

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Xiaojin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, which is right next to the Boise river greenbelt. The restaurant next to the pool is also good. We enjoyed the food and live music. Breakfast has a lot of options, and is open until 11am! Will definitely stay there next time visiting the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, good breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Property conditions & facilities
It was a solid hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

juls

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Driving Daughter to CSU

Driving our daughter to CSU from Kent, WA. Had 2 cars full of important items and 3 people. Boise was our first stop after an 8 hour drive! We so appreciated the outdoor pool, party vibe, fun bar with live music and restaurant! Bartender made delicious cocktails and the live music was really good!
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

David, Pleasant Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Margherita

Stayed 2 nights in Aug 2025

6/10 Okay

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Jourdarryl, Meridian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for any reason. My wife and i stayed for our 24th wedding anniversary. They gave us the VIP treatment. Will definitely come back.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Comfortable bed. Bathroom could have used a little more scrubbing around the edges. Overall great stay.
Stayed 1 night in Aug 2025

4/10 Poor

Stephen, Tucson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel advertises itself as handicap accessible, and while it does offer minimally accessible guest rooms, the common area is old and outdated and lacks modern accessibility features. There are just two elevators for the entire hotel, one located near the front desk and another located at the other end of this sprawling property. There is thick carpeting throughout the hotel, including the so-called handicap accessible guest rooms. When I arrived and checked in, I was given a second floor room and given a circuitous route for my wheeled luggage cart. After pushing the cart on the route for 10 minutes, including an elevator ride and winding carpeted hallways, I arrived at a set of stairs that there was no way around and had to return to the front desk, for a first floor room reassignment. This hotel was built at least 50 years ago and does not comply with federal ADA guidelines.
Stayed 3 nights in Aug 2025

6/10 Okay

Callan

Travelled with family
Liked: Amenities
Disliked: Staff & service
This was our 2nd stay at the Riverside, and unfortunately it was less than great. In my opinion, this hotel is not worth the price tag if you do not have a balcony or patio access. That being said, after getting to our room this stay, I called down to the front desk to ask about a room upgrade, was told they had a room and to come down to the front desk to do a “complete room change.” My family packed back up and high tailed it down to the lobby, just to be told there actually wasn’t a room, with a shrug of the shoulder. In the several interactions I had with the front desk, I was impressed by any. The rooms are pretty dated and in need of maintenance and a face lift. The beds are nothing special, but clean at least. Housekeeping and pool staff was friendly. Again, hotel is worth staying at if you have patio access to amenities, but if you do not it’s a long walk to everything & a view of the parking lot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with 2 grandkids ages 5 and 8. We had such a nice time swimming and the Sandbar grill was so convenient. We loved the breakfast buffet
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Beverly

Stayed 1 night in Aug 2025

2/10 Terrible

Ryan, OLYMPIA

Stayed 1 night in Aug 2025

10/10 Excellent

Beckey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been going to the Riverside 10 yrs or more love this place
Stayed 2 nights in Aug 2025