"Lovely hotel with an amazing infinity pool over River Rhine. The rooms were absolutely spotless and chic. Staff were decent and very helpful. The ho ... " More
21 Oct 2021 by Angelika Kämpfert
Liebe Sabrina, schön, dass wir Sie als Gast in unserem Haus begrüßen durften und Sie sich die Zeit genommen haben uns zu bewerten. Wir wissen, dass das nicht selbstverständlich ist und nehmen Ihr Feedback sehr ernst um damit stetig unsere Qualität zu verbessern und lückenlos zu garantieren. Es tut uns sehr Leid, dass Sie mit der Sauberkeit Ihres Zimmers & des Wellness Bereiches nicht zufrieden waren. Sie können sich sicher sein, dass das absolut nicht unserem Standard entspricht und wir die genannten Details bereits mit den entsprechenden Abteilungen besprochen haben. Bezüglich des Fahrstuhls ist es in der Tat so, dass einer aufgrund eines Defekts nicht in Betrieb ist. Uns ist bewusst, dass es dazu zu längeren Wartezeiten kommen kann. Aber auch hier geht die Sicherheit unserer Gäste vor und wir sind bereits unter Hochdruck dabei das Problem zu beheben. Wir hoffen sehr, dass wir Sie in Zukunft wieder bei uns begrüßen & von unserer gewohnten Qualität überzeugen dürfen! Herzliche Grüße Angelika Kämpfert Guest Relations
8 Dec 2016 by Isabelle Konik
Lieber Gast, vielen Dank für dieses schöne Feedback, wir freuen uns sehr, dass Sie uns immer wieder besuchen und Ihnen Ihr Aufenthalt jedes Mal so gut gefällt. Kommen Sie bald wieder zu uns, wir freuen uns auf Sie. Herzliche Grüße Isabelle Konik Leiter Gästebetreuung
Kameha Grand Bonn offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre, 9 meeting rooms, and limo/town car service are available. Event space at this hotel measures 27437 square feet (2549 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Kameha Grand Bonn. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. A complete renovation of Kameha Grand Bonn was completed in January 2022. Smoking is allowed in designated areas at this Bonn hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)
Kameha Grand Bonn offers 254 accommodations with espresso makers and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Ludwig’s – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
YUNICO – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
Rheinalm – This theme restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Stage Bar – This bar only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Kameha Grand Bonn offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
