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The Charm Brighton Boutique Hotel and Spa

5.0 star property
VIP Access

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Photo gallery for The Charm Brighton Boutique Hotel and Spa

Daily buffet breakfast (GBP 15 per person)
Lobby
Outdoor spa tub
Luxury Family Attic Room | Premium bedding, in-room safe, desk, iron/ironing board
Luxury Double with Seaview | Living area | Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
20-21 New Steine, Brighton, England, BN21PD
  • Place, Brighton Beach
    ‪1 min walk‬
  • Place, SEA LIFE Brighton
    ‪4 min walk‬
  • Place, Brighton Pier
    ‪6 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Compact Double Room

Compact Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Compact Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double Room

9.0 out of 10
Wonderful
(41 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double with Seaview

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double with Seaview

9.6 out of 10
Exceptional
(19 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Sea View

Flat-screen TV

King Suite Sea View

9.6 out of 10
Exceptional
(15 reviews)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Sea View with balcony

Premium bedding, in-room safe, desk, iron/ironing board

King Suite Sea View with balcony

9.8 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Basement

Family Suite Basement | Premium bedding, in-room safe, desk, iron/ironing board

Family Suite Basement

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Family Attic Room

Luxury Family Attic Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Family Attic Room

9.0 out of 10
Wonderful
(9 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The Charm Brighton Boutique Hotel and Spa

This smoke-free bed & breakfast features a full-service spa, spa services and a front desk safe. WiFi in public areas is free. Change of towels is available on request
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at The Charm Brighton Boutique Hotel and Spa. During your stay, you're just a quick walk from Brighton Beach. You'll find features such as free WiFi in public areas and a full-service spa.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include luggage storage
  • Guests really like the accommodation for the cleanliness, overall comfort and nice bathrooms
  • Within a 10-minute walk of Brighton Beach and Brighton Pier
The Charm Brighton Boutique Hotel and Spa offers its guests a full-service spa. Public spaces have free WiFi. The luxury The Charm Brighton Boutique Hotel and Spa also features spa services, room service (during limited hours), and a front desk safe.

This 5-star Brighton bed & breakfast is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8 AM to 10 AM and at the weekend from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8 AM to 10 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.0 per day
  • Hot tub fee: GBP 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1005 reviews
Rating 8 - Good. 158 out of 1005 reviews
Rating 6 - Okay. 40 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a nice area. Staff are very helpful. Room was comfortable and clean. Highly recommend to book.
Stayed 3 nights in Nov 2025

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, was in a good location and clean. Due to wind the extra fan kept blowing so kept up us most nights. Maybe look at changing these being near the cost and windy a lot of the time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Delightful stay at The Charm again, the room was spotless and very comfortable. Breakfast the next morning was delicious with lots of choice
Stayed 1 night in Nov 2025

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly efficient service. Extensive fresh breakfast selection. Great room with seaview and balcony (FOC upgrade offered on check-in)
Stayed 1 night in Nov 2025

8/10 Good

S J

Liked: Cleanliness, staff & service, amenities
Good breakfast, friendly staff, modern furnishings in a heritage building.
Stayed 1 night in Nov 2025

8/10 Good

Elaine

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely room, could see the sea from our window. Very tidy, comfortable and well equipped.
Stayed 1 night in Nov 2025

10/10 Excellent

Catalin

Liked: Cleanliness, amenities, property conditions & facilities
Best room in Brighton,nice staff
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Staff are friendly and helpful. Breakfast varied and plentiful and run very efficiently. Cleanliness was very good throughout the hotel. That said some aspects of the somewhat dated furnishings need attention. The room lacked any drawers, the roman blinds were faulty. Another issue was that the heating was only available at certain times dictated by the hotel. This coupled with the fact the room was single glazed gave rise to a lot of condensation. They were good enough to supply us with a portable heater however this like all the other appliances in the room wasn't Portable Appliance Tested for safety.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Excellent hotel and very good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for the second time. A very clean comfortable and welcoming little hotel in an easily accessible location. Parking on roadside right outside was free overnight. All staff were very helpful and professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a lovely stay at this hotel, it was comfortable, spacious and decorated lovely. Plenty of milk for teas and coffees which usually you have very little in most hotels. Air conditioning. Deep bath and relaxing shower. 10/10. Will defo be visiting again in future!
Stayed 1 night in Sep 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Great location, helpful staff, super king size bed, lots of space, deep bath.
Stayed 3 nights in Oct 2025

6/10 Okay

MICHAEL

Liked: Cleanliness, property conditions & facilities, room comfort
Only found tea and coffee by accident shortly before leaving. Did not expect a charge of £15 pp for breakfast when all ever eat is tea and toast.
Stayed 1 night in Oct 2025

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel within easy each of shops, restaurants and the beach. Lovely comfortable room and very friendly and courteous staff. We found a parking nearby which was convenient although not cheap at £17.50 for 24 hours.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable and very close to St James St and an easy walk to the sea and pier and shops. I’ve stayed here before, so wanted to return and stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
We have stayed in the Charm several times over the last 5 years. Position is a 15 minute walk to the Lanes so very convenient. Everything always really clean, large bed and quality linens. Would definitely recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charm lives up to its name. It is a warm and welcoming hotel with friendly staff. Fantastic location with everything in walking distance. The breakfast was fantastic with super crispy hash browns. We can’t wait to come back thank you an amazing stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very friendly staff. Large double room with super comfy bed and pillows. Buffet breakfast with lots of choice for both hot and cold. Great position just a few minutes from the seafront and a great location for Kemptowns bars, restaurants and shops.
Stayed 1 night in Oct 2025

10/10 Excellent

Treva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend if you want a comfortable, friendly, no frills stay in a place maintained at a high standard. We had a very warm welcome from Aya (sp?) who was gracious and helpful to us in our exhausted and jet lagged state. Other staff members were very helpful with questions as well. Room 21 is on the third floor, which is quite a few stairs (no lift/elevator) so if you have any mobility challenges keep that in mind when booking. Spotlessly clean, the room had 2 chairs, table, bed with side tables, luggage stand, and mini fridge. A closet had hangers, safe, kettle with tea/coffee and one cupboard. There is no dresser so your clothes stay in your bags. Mattress is on the firm side. The bathroom is narrow with a powerful shower that has plenty of hot water. The sink is quite small with room for a toothbrush and little else as there isn't a countertop or vanity. No area for products or toiletry bags except one shelf above the toilet. Of course this is an older building and with that comes creaky floorboards and the occasional noise of another room's door closing as people are leaving in the morning. No needless bright lights from electronics in the room as I have often encountered in hotels once all the lights are off and you've got into bed. St James Street around the corner has a Co-op and Morrisons for any snacks you may need as well as cafes and restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, beautiful rooms and decor. Beds very comfortable with nice linen. We were on the 2fl. I will definitely be returning with friends or Husband. Staff were courteous. Overall a lovely hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Travelled with partner
Our TV would not work. The TV service was not working. We tried watching several things and the TV stopped working about 15 minutes after the start of each show. Our fridge was not turned on for our arrival but we didn’t know this. Our food was spoiled. We were not given early check in as requested. We were given one small bottle of water between the 2 of us. We did not have enough towels. It did not feel like a nice hotel for us.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

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