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Phoenicia Grand Hotel

4.0 star property

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Photo gallery for Phoenicia Grand Hotel

Front of property
Nightclub
Buffet
Business Room | Pillow-top beds, minibar, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
87, Alexandru Serbanescu Boulevard, Sector 1, Bucharest, 014268
  • Place, Baneasa Shopping City
    ‪3 min drive‬
  • Place, Herastrau Park
    ‪4 min drive‬
  • Place, House of the Free Press
    ‪4 min drive‬
  • Airport, Bucharest (OTP-Henri Coanda Intl.)
    ‪14 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | Pillow-top beds, minibar, in-room safe, desk

Premium Double Room

8.4 out of 10
Very good
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Apartment, 1 Double Bed (Deluxe)

Junior Apartment, 1 Double Bed (Deluxe) | Pillow-top beds, minibar, in-room safe, desk

Junior Apartment, 1 Double Bed (Deluxe)

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Twin Room

Premium Twin Room | Pillow-top beds, minibar, in-room safe, desk

Premium Twin Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Room

Business Room | Pillow-top beds, minibar, in-room safe, desk

Business Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Apartment, 1 King Bed

Presidential Apartment, 1 King Bed | Pillow-top beds, minibar, in-room safe, desk

Presidential Apartment, 1 King Bed

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Apartment

Pillow-top beds, minibar, in-room safe, desk

Royal Apartment

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 Double Bed (Premium)

Junior Suite, 1 Double Bed (Premium) | Pillow-top beds, minibar, in-room safe, desk

Junior Suite, 1 Double Bed (Premium)

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Phoenicia Grand Hotel

Hotel connected to the convention centre in Bucharest with free parking
This hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Phoenicia Grand Hotel offers 348 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. This Bucharest hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
With your stay at Phoenicia Grand Hotel, you'll be connected to the convention centre and within walking distance of S-Park. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Just a 3-minute drive from Promenada and a few minutes from Floreasca Business Park
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Phoenicia Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Bucharest hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Phoenicia Grand Hotel has a restaurant on site.
Saidoun – Overlooking the garden, this restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Colosseum – This buffet restaurant specialises in international cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Colosseum
  • Saidoun

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 2005
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 17 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Hotel Phoenicia
Grand Phoenicia
Grand Phoenicia Hotel
Hotel Grand Phoenicia
Hotel Phoenicia Grand
Phoenicia Grand
Phoenicia Grand Bucharest
Phoenicia Grand Hotel
Phoenicia Grand Hotel Bucharest
Phoenicia Grand Hotel Hotel
Phoenicia Grand Hotel Bucharest
Phoenicia Grand Hotel Hotel Bucharest

Phoenicia Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 194 reviews
Rating 8 - Good. 69 out of 194 reviews
Rating 6 - Okay. 23 out of 194 reviews
Rating 4 - Poor. 8 out of 194 reviews
Rating 2 - Terrible. 10 out of 194 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Nail

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the single worst place I have ever stayed at. For starters there was a sewer smell coming from the bathroom vanity, and this was at both rooms, we complained and nothing happened. the hotel was extremely dirty and very old, the carpet is stained all around. I also put some clothes for laundry service, it took 3 days ( which was my entire stay at the hotel) and when I asked for the laundry I was told it was the weekend and they don't do laundry till Monday (which was the day I checked out) One staff memner helped me and assured me that my laundry would be returned to the hotel by 7 am either washed or not. I only got 2 garments out of nearly 15 or 16 garments, so I had to check out and leave without them. I strongly advice that Expedia should not associate with this hotel anymore as it only diminish Expedia's reputation, and this is just my humble opinion
Stayed 3 nights in May 2025

10/10 Excellent

Huseyin

Stayed 2 nights in May 2025

10/10 Excellent

Sanjin

Liked: Staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Jacek

Stayed 1 night in Feb 2025

10/10 Excellent

Simona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Georgel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Oct 2024

10/10 Excellent

Adrian

Stayed 2 nights in Oct 2024

8/10 Good

Kerry-anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are really friendly and there are lots of areas to sit, work, eat and drink.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business purpose
Stayed 2 nights in Sep 2024

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 5 nights in Aug 2024

10/10 Excellent

Simona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely polite and professional. Best experience I’ve had in a Romanian hotel! Rooms are large, bedding very comfortable. Bathrooms need a bit of TLC but water pressure was perfect and they are very clean. Breakfast was bountiful and healthy. Overall amazing stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly staff and amazing breakfast options! We’ve been here 3 times as we like it here and highly recommend! The decor is quite unique with lots of opportunities for some interesting photos.
Stayed 2 nights in Jul 2024

4/10 Poor

ADINA, NEW YORK

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception people seems like they didn’t wanna be there. Arrived at 10:15 asked about food as the Lebanese restaurant was apparently open till midnight, however, at 10:20. They’ve told me the kitchen it is closed. I ask if there is any restaurant around and they’ve told me only a gas station or I should order with glovo. No room service available either. The rooms are very outdated in the bathroom very dirty specially the shower area.
Stayed 1 night in Jul 2024

10/10 Excellent

Luiza-Tereza

Stayed 1 night in Jul 2024

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Raisa

Stayed 3 nights in Apr 2024

10/10 Excellent

arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with super friendly staff, it was my second time staying with Phoenicia and definetely not my last ! Best hotel in Bucharest with amazing facilities
Stayed 2 nights in Mar 2024

8/10 Good

Safa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

steve, dedham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full service property close to the airport. I have only two observations worth noting 1. The restaurant - We were there on a thursday night and ordered a few items. We were informed that said items were not available that night. This was soup, a burger, and a pizza. These are perhaps the easiest things a restaurant provides. Not sure why, but it seemed rather odd, especially for such a large property. 2. There is a club inside of the hotel that they seem to treat mysteriously. I forget the exact name but it's something like Club Misti. What it was was a small room, a small bar, a few couches, a pool table, and a stage with a stripper pole. There were also three working women there . I do not know to what exactly there services were, but it is a rather seedy thing that perhaps should not be a part of an otherwise respectable looking hotel. Maybe this is how things are done in Romania, and it's a common thing in nice hotels, but i didnt see anything like this anywhere else while I toured to country.
Stayed 1 night in Nov 2023

10/10 Excellent

Nazrin

Stayed 6 nights in Nov 2023

10/10 Excellent

Wissam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Stayed 2 nights in Nov 2023

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and close to airport.
Stayed 1 night in Oct 2023