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Mercure Budapest City Center Hotel

4.0 star property

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Photo gallery for Mercure Budapest City Center Hotel

Children’s activities
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby
Lunch and dinner served, international cuisine
Daily buffet breakfast (EUR 15 per person)

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Váci utca 20, Budapest, 1052
  • Budapest Christmas Market
    ‪5 min walk‬
  • St. Stephen's Basilica
    ‪9 min walk‬
  • Gellért Thermal Bath
    ‪17 min walk‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪24 min drive‬

Room options

View all photos for Privilege, Comfort Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Privilege, Comfort Room, 1 Double Bed

7.6 out of 10
Good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (With the touch of Budapest)

Superior Room, Multiple Beds (With the touch of Budapest) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, Multiple Beds (With the touch of Budapest)

9.6 out of 10
Exceptional
(17 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Comfort Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Privilege, Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Comfort Twin Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Privilege, Comfort Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(68 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant

Continental Hotel Budapest

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  • Pet-friendly
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4.4 out of 5, Excellent, (1036)
The price is €142
for 1 room
€142 total
Includes taxes & fees
13 Aug - 14 Aug
Continental Hotel Budapest

About this property

Mercure Budapest City Center Hotel

Riverwalk hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Mercure Budapest City Center Hotel offers 239 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Budapest City Center Hotel. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Winestone
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Budapest Christmas Market and 6 minutes on foot from Vaci Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Budapest City Center Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Budapest hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10 AM.
Winestone – This restaurant specialises in international cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Winestone

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (70 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Budapest City Center Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ19000376
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Budapest City Center Hotel
Hotel Budapest City Center
Hotel Mercure Budapest City Center
Mercure Budapest City Center
Mercure Budapest City Center Hotel
Mercure Hotel Budapest City Center
Accor Budapest City Center
Mercure Budapest City Hotel Budapest
Mercure Budapest City Center
Mercure Budapest City Center Hotel Hotel
Mercure Budapest City Center Hotel Budapest
Mercure Budapest City Center Hotel Hotel Budapest

Mercure Budapest City Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for a city centre break and the property lived up to those expectations. The bathroom was nicely presented if a little small. The staff were very professional but friendly with it. Would be happy to stay here again if we visit Budapest again in the future
Stayed 4 nights in Apr 2025

10/10 Excellent

Merry

Liked: Cleanliness, staff & service, room comfort

`excellent location

Stayed 1 night in Apr 2025

2/10 Terrible

ASSAF

Stayed 4 nights in Apr 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay staff really helpful
Stayed 2 nights in Apr 2025

8/10 Good

James

Stayed 2 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent, but we would give noise levels a 4 not a 5, as one morning our colleague got woken by what sounded like drilling at 3 am!
Stayed 3 nights in Mar 2025

8/10 Good

SEUNGKWON

Stayed 1 night in Mar 2025

10/10 Excellent

Damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for what we wanted to do. More comfy sofas in the bar area
Stayed 3 nights in Mar 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

Great hotel close to everything. Good sized room. The confort lounge was a plus! Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paolo

Stayed 3 nights in Mar 2025

6/10 Okay

Jitranuch

Business traveller
Liked: Staff & service
Disliked: Room comfort

Bad mattress. Deform not comfort

Location is good. Walking distance to Danube River, and so on. Mattress is very bad, not soft and deform. One bed mattress is made by two single beds combined which is really poor.Deforming shape and Hilly in middle connection between two beds. Cannot sleep comfort in middle. Two sinking zone in each bed mattress. The mattress is not support and not soften. The shower room door cannot fully be closed. The water from shower come out to dry area.
Stayed 1 night in Mar 2025

8/10 Good

Brad

Stayed 2 nights in Mar 2025

10/10 Excellent

Ronney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sulaiman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

YOSSI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but be aware you have to pre book the airport shuttle.. this was not advertised
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was centrally to everything
Stayed 4 nights in Dec 2024

6/10 Okay

Susan

Stayed 11 nights in Dec 2024

10/10 Excellent

Zachary

Liked: Amenities, property conditions & facilities
The staff was exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

sami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Imran

Business traveller
Disliked: Staff & service, room comfort

Pay for the location, not for the amenities/stay!

For someone that enjoys the proximity to the city centre & central locations, this property certainly checks the box.. and next to staff courtesy, everything good stops short (and this coming from an Accor ALL member!) Despite being put up in a so-called 'superior' category room (view from room in pic attached), the amenities were anything but.. toiletries/basics were skim (no moisturizer even), room slippers only provided in 'higher' room categories, no iron/board in room for safety reasons (although I've seen this provision in other properties as well, so not too surprised) and housekeeping was non-existent at times, when on 1-2 days, room was not even cleaned or replenished, with 0 effort to even try otherwise. For a similar (or lower) price, you're probably better off choosing Ramada next door, which offers a similar room, but with all of the amenities missing at Mercure, including much better breakfast offering :)
Stayed 4 nights in Jan 2025

10/10 Excellent

Miriam, hialeah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, the staff was incredible! I will recommend to all my friends!
Stayed 2 nights in Dec 2024