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Hotel Relief

2.5 star property

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Photo gallery for Hotel Relief

Front of property
Shower
Room
Living room
Living room

Reviews

3.0 out of 10

Popular amenities

  • Pet-friendly
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

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San Cipriano, Buenaventura, Valle del Cauca, 764508
  • Place, San Cipriano Forest Reserve
    ‪1 min drive‬

Room options

View all photos for Family Apartment, Multiple Beds, Accessible, Smoking

Family Apartment, Multiple Beds, Accessible, Smoking

Family Apartment, Multiple Beds, Accessible, Smoking

  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Bunk Beds

Family Double Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Bunk Beds and 1 Double Bed

Standard Shared Dormitory, Non Smoking

  • Sleeps 4
  • 1 Double Bunk Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Relief

This smoke-free hotel features a 24-hour front desk.
Hotel Relief offers 43 accommodations with fans. Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Hotel Relief, you'll be close to San Cipriano Forest Reserve. Features include a round-trip airport shuttle (surcharge).
  • Steps from San Cipriano Forest Reserve
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
Hotel Relief offers its guests room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee.

This Buenaventura hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Parking and transport

  • No on-site parking available
  • Offsite parking available (COP 3,000 per day)
  • 24-hour return airport shuttle on request for a surcharge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower

Food and drink

  • Limited room service

More

  • Fan

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 25000 per vehicle (one-way)
  • Nearby parking fee: COP 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Hotel Relief offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is no hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Relief Buenaventura

Hotel Relief Hotel

Hotel Relief Buenaventura

Hotel Relief Hotel Buenaventura

Hotel Relief Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2021

2/10 Terrible

Angela carina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No habia hecha ninguna reserva

Mal el hotel informa que no tiene ni gin vínculo para reservas por internet no manejo intermediarios solo reservan por su número de celular llegamos y no había reserva porque engañan la gente señores hoteles.com de suerte encontramos alojamiento
Stayed 1 night in Jan 2020