Tru by Hilton Williamsville Buffalo Airport

2.5 star property

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Photo gallery for Tru by Hilton Williamsville Buffalo Airport

BBQ/picnic Area
Restaurant
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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48 Freeman Road, Building B, Buffalo, NY, 14221
  • Place, Samuel’s Grande Manor
    ‪4 min drive‬
  • Place, Walden Galleria Mall
    ‪9 min drive‬
  • Place, University At Buffalo - North Campus
    ‪10 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(49 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Williamsville Buffalo Airport

Hotel in Buffalo with free breakfast and free airport shuttle
Along with an indoor pool, this hotel has a fitness centre and a bar/lounge. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Tru by Hilton Williamsville Buffalo Airport offers 79 accommodations with designer toiletries and a hairdryer. LED televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Tru by Hilton Williamsville Buffalo Airport. During your stay, you'll be within walking distance of Eastern Hills Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 11 minutes by car from University At Buffalo - North Campus and 9 minutes from Walden Galleria Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Tru by Hilton Williamsville Buffalo Airport offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Barbecue grills, an arcade/games room, and gift shops/newsstands are also featured at Tru by Hilton Williamsville Buffalo Airport. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Tru by Hilton Williamsville Buffalo Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Williamsville Buffalo Airport NY Hotel
Tru Hilton Williamsville Buffalo Airport NY
Tru Hilton Williamsville Buffalo Airport Hotel
Tru Hilton Buffalo Airport Hotel
Tru Hilton Buffalo Airport
Hotel Tru by Hilton Williamsville Buffalo Airport Williamsville
Williamsville Tru by Hilton Williamsville Buffalo Airport Hotel
Tru Hilton Williamsville Buffalo Airport
Hotel Tru by Hilton Williamsville Buffalo Airport
Tru by Hilton Williamsville Buffalo Airport Williamsville
Tru by Hilton Williamsville Buffalo Airport NY
Tru Hilton Buffalo Airport
Tru by Hilton Williamsville Buffalo Airport Hotel
Tru by Hilton Williamsville Buffalo Airport Buffalo
Tru by Hilton Williamsville Buffalo Airport Hotel Buffalo

Reviews

Tru by Hilton Williamsville Buffalo Airport Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 614 out of 1010 reviews
Rating 8 - Good. 228 out of 1010 reviews
Rating 6 - Okay. 94 out of 1010 reviews
Rating 4 - Poor. 40 out of 1010 reviews
Rating 2 - Terrible. 34 out of 1010 reviews

Reviews

10/10 Excellent

Meridith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations!
Stayed 1 night in Jun 2025

10/10 Excellent

Meridith

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great accommodations, for a fair price.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Kamilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a great time.Staff was very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super nice and clean. Front desk staff is very friendly! Can be a bit loud if you are on the first floor right by the lobby.
Stayed 2 nights in Jun 2025

8/10 Good

k

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located to the airport and reasonably priced.
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel nearby the airport. Very good breakfast with broad variety of options. Very pleasant staff always ready to help. Water bottle refill with good drinking water. Fully recommend
Stayed 2 nights in Jun 2025

8/10 Good

Lana

Stayed 1 night in Jun 2025

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff members were all friendly and helpful. Room was clean and comfortable. Lots of breakfast options.
Stayed 4 nights in Jun 2025

2/10 Terrible

Nelson

Travelled with family
Disliked: Staff & service, property conditions & facilities
Terrible Experience. First, called the Tru hotel to ask for the shuttle. They said it was going to arrive in 15 minutes and we ended up having to wait 50 minutes in the rain. When we called again, they literally said that they had taken a flight crew to a private airport ant that they were their priority. And to make things a lot worse the power went off around 7pm and did not return until 11pm or so. No explanation, no apologies, nothing. We were not able unpack and we could not shower either as we were in complete darkness. How's that a Hilton hotel does not have a generator? It is beyond my comprehension. Needless to say, please do yourselves a favor and stay somewhere else.
Stayed 1 night in Jun 2025

2/10 Terrible

Sahrah

Business traveller
Wonderful staff very kind , however noise matttess gave me terrible back pain I couldn’t stay more than 1 night on my 8 day stay
Stayed 8 nights in May 2025

10/10 Excellent

Donald

Liked: Property conditions & facilities
Clean room and professional staff
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The only real issue was that the bed was very uncomfortable! I did not get any good sleep. Continental breakfast was good but staff didn't keep up with keeping floor spills cleaned up.
Stayed 1 night in Jun 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, amenities
Nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in May 2025

8/10 Good

John

Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Amenities, property conditions & facilities
We arrived after 2 long flights from the UK, very tired and stressed. Hotel Shuttle came within 10 minutes of us calling. Guy was very polite and helpful. The staff on the desk were lovely and checked us in quickly. Its a little noisy in the room due to the busy highway nearby and guests up and out early banging doors, but thats not the hotels fault. The beds were comfy and a great walk in shower. Clean and ideal for our one night sleep. Breakfast was great, lots of choice and fresh.The staff are literally gems!!! They were so helpful and nice, they chatted with us and helped us with our plans. Letting us know that the shuttle could even drop us at a nearby restaurant on our return journey!! The staff were the absolute best.especially Lee our shuttle driver and Tenee and Ayanah. Keep smiling guys, you made 2 jet lagged Engligh travellers happy. see you on 23rd June ready for our journey home. thankyou so much , the Macklins from Manchester. Uk
Stayed 1 night in Jun 2025

10/10 Excellent

Tyrone

Stayed 2 nights in May 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our one night stay. Loved the spacious gym and the Peloton bike. Breakfast was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Stayed 4 nights in May 2025

10/10 Excellent

Danette

Liked: Cleanliness, property conditions & facilities
Modern, clean, great breakfast and thoughtful, professional customer service from the shuttle driver to every employee on site.
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but pretty basic. Nice pool area with outside seating. We were able to walk to dinner
Stayed 1 night in Jun 2025