Lakefront hotel with marina and 24-hour front desk
This hotel features a marina, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk and limo/town car service are on-site.
Grand Royal Lagoon offers 34 accommodations, which are accessible via exterior corridors and feature a safe and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Fridges and hairdryers can be requested. Cots/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Grand Royal Lagoon, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
Free WiFi and wired Internet in some public areas
Free self-parking and extended parking
Enjoy a bite to eat at the restaurant
Take a swim in the outdoor pool
Services include babysitting, a concierge and tour or ticket assistance
8 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Forum Beach
Airport and local-area shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Grand Royal Lagoon offers its guests a marina and an outdoor pool. A round-trip airport shuttle and an area shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Royal Lagoon. The hotel can provide concierge services and limo/town car service. Self parking is free.
Smoking is allowed in designated areas at this 3-star Cancun hotel.
Grand Royal Lagoon has a restaurant on site.
Room service is available.
Property amenities
Internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Return airport shuttle (surcharge)
Area shuttle (surcharge)
Limo/town car service
Free extended parking on site
Food and drink
A restaurant
Things to do
Outdoor pool
Personal motorised watercraft
TV in common areas
Family friendly
Babysitting (surcharge)
In-room cot
Outdoor pool
Refrigerator on request
Conveniences
24-hour front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Outdoors
Garden
Marina
On a lake
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
3 floors
4 buildings
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Refrigerator on request
Room service
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Grand Royal Lagoon
Children and extra beds
Children are welcome.
Kids stay free! Children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: MXN 450 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.