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Hotel Bonampak

3.0 star property

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Photo gallery for Hotel Bonampak

Property entrance
Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace
Reception
Hallway
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Av. Bonampak Mz. 9 L 1-01 Int. 225 S.M., Cancun, QROO, 77500
  • Place, Plaza Las Americas
    ‪6 min walk‬
  • Place, Plaza 28
    ‪19 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Bonampak

Hotel with free parking, 6-minute walk to Plaza Las Americas
An outdoor pool, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a corner/local shop, a garden and a front desk safe are on-site.
Hotel Bonampak offers 80 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Bonampak. During your stay, you're just a quick walk from Plaza Las Americas. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, convenience store and a lift
  • 6 minutes by foot from Plaza Las Americas and a 3-minute drive from Puerto Cancun Marina Town Center
Hotel Bonampak offers its guests an outdoor pool, tour/ticket assistance, and a garden. Public spaces have free WiFi. Hotel Bonampak also features a corner/local shop, a front desk safe, and a lift. Self parking is free.

This 3-star Cancun hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Bonampak

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Hotel Bonampak.

Property is also known as

Hotel Bonampak Cancun
Bonampak Cancun
Hotel Bonampak Hotel
Hotel Bonampak Cancun
Hotel Bonampak Hotel Cancun

Hotel Bonampak Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LIARS, THIEVES and RUDE

I travel a lot to countries all over the world. This was in my top 2 of the WORST places I have stayed in overall experience. I'll keep this short. I paid for 3 nights through Hotels.com. Upon arrival, I noticed numerous employees lingering in the lobby. Although the building has 80 rooms, the gave me a room above the lobby area. They proceeded to sporadically do very loud maintenance/construction, in between just standing around, then bang on walls and pipes for 20 min.. repeat for 2 days... I asked why they did not disclose this LOUD maintenance issue. I informed them, it was just far too much noise and an extremely uncomfortable establishment. They offered to reimburse me for my 3rd night, so, I paid for other accommodations and vacated. They then refused to credit my account. It's all in writing thru Whatsapp. There is much more to add, but I know long reviews get skipped over. Please heed my warnings about this place and do not give them your money, business or your precious time. Hotels.com spoke with them also and Hotel Bonampak refused to issue the refund. In addition, it is it is overpriced for comparables in the downtown area. I failed to do enough research. I hope this helps others. Cancun is beautiful. This place and these people are horrible.
Stayed 3 nights in Jul 2025

10/10 Excellent

SUSANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quite and services was excellent. The employees were very polite with guests.
Stayed 4 nights in Jun 2025

8/10 Good

Joy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It’s an inexpensive choice
Stayed 3 nights in Mar 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Inexpensive
Stayed 6 nights in Jun 2025

10/10 Excellent

Maricela, Wylie

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2025

8/10 Good

Iselen

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an appropriate hotel if you you're looking for visiting some places in Cancun and dinning out. Not for all inclusive hotel desire. Location is perfect. Around you cam find some good restaurants, Plaza America Mall. Oxxo downstairs. Actually we had a great time in Cancun. Cons: Basic Breakfast could be better. Sugest fruits, fresh bread and pastries. Expresso Caffe
Stayed 3 nights in Jul 2025

10/10 Excellent

Joy

Stayed 3 nights in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Comfortable beds. Friendly staff. Lots of restaurants and shopping within walking distance. A great hotel in my opinion. If you are not into the hotel zone, this is the place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location and amenities.
Stayed 2 nights in May 2025

8/10 Good

Elsa Saint

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night as it was quick trip. They let us check in early no extra charge. The only down side was room felt hot even with a/c on. But it was clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Hiram

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Always great! Keep coming back every year!
Stayed 5 nights in May 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel cause you cross the street to enjoy 3 great restaurants..Indian, this and a salad place that was great. Rate seemed a bit high but no taxis for food and big room.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second Stay — Still a Great Value

Hotel Bonampak is a solid choice for travelers looking for a clean, comfortable, and no-frills stay in Cancun. This was my second time staying here, and it didn’t disappoint. The rooms are simple but nicely maintained, with comfortable beds and just enough amenities to make your stay pleasant. The open-air lobby and pool area are the real highlights — spacious, relaxing, and give the hotel a breezy, tropical feel that’s hard to find at this price point. The free breakfast is very basic (think cereal, pastries, juice, and coffee), but it’s enough to get your day started. The staff is always friendly and welcoming, which really adds to the experience. Location is another plus. There are several good restaurants within walking distance, and an Oxxo, café, and pharmacy are right next door for anything you need. If you’re looking for affordable comfort without the resort glitz, Hotel Bonampak is a great option. I’d definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Hermilo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy staying there
Stayed 2 nights in Apr 2025

10/10 Excellent

Abelardo

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Susan, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It would be nice if the rooms had a coffee maker and refrigerator. Didn't see any on property parking.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, bed was comfortable with plenty of pillows. Polite staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hiram

Liked: Cleanliness
L
Stayed 2 nights in Mar 2025

10/10 Excellent

mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed. An affordable hotel very close to everything we needed.
Stayed 4 nights in Mar 2025

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a decent stay. Clean and nice pool area. Negatives: only gave 1 room key (2 adults) and no refrigerator/microwave in room. Breakfast was all processed carbs.
Stayed 4 nights in Mar 2025

8/10 Good

Marelys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff were nice. It was closed to the place I needed to visit.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower was sometimes iffy.....
Stayed 4 nights in Mar 2025

6/10 Okay

emmonia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was convenient to the location I needed.
Stayed 1 night in Mar 2025