ONOMO Hotel Waterfront

3.5 star property

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Photo gallery for ONOMO Hotel Waterfront

Restaurant
Lobby
Interior detail
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
24 Alfred Street, V& A Waterfront, Cape Town, Western Cape, 8005
  • Place, Bree Street
    ‪2 min walk‬
  • Place, Cape Town International Convention Centre
    ‪6 min walk‬
  • Place, Long Street
    ‪8 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed (Cabin)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 4
  • Free Wi-Fi

Suite

  • Sleeps 2
  • Free Wi-Fi

Queen Cabin Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

ONOMO Hotel Waterfront

A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
ONOMO Hotel Waterfront offers 87 air-conditioned accommodations with a safe and a hairdryer. Smart televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at ONOMO Hotel Waterfront. During your stay, you're just a quick walk from Long Street. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Within a 15-minute walk of Cape Town International Convention Centre and Long Street
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. ONOMO Hotel Waterfront also features multilingual staff, laundry facilities, and dry cleaning/laundry services.

This 3.5-star Cape Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Vivaldi – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (ZAR 210 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 250 for adults and ZAR 250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vivaldi

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable/satellite channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests (including children) must provide a valid government-issued ID at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ONOMO Hotel Waterfront

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 250 for adults and from ZAR 250 for children
  • Airport shuttle fee: ZAR 500 per vehicle (one-way)
  • Nearby parking fee: ZAR 210 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ONOMO Hotel Waterfront offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Signature Lux Hotel Onomo Waterfront Cape Town
Signature Lux Hotel Onomo Waterfront
Signature Lux Onomo Waterfront Cape Town
Signature Lux Onomo Waterfront
Signature Lux Hotel by Onomo Waterfront
ONOMO Hotel Waterfront Hotel
ONOMO Hotel Waterfront Cape Town
ONOMO Hotel Waterfront Hotel Cape Town
Signature Lux Hotel by ONOMO Waterfront

ONOMO Hotel Waterfront Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 208 out of 370 reviews
Rating 8 - Good. 119 out of 370 reviews
Rating 6 - Okay. 29 out of 370 reviews
Rating 4 - Poor. 10 out of 370 reviews
Rating 2 - Terrible. 4 out of 370 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Jassie, Boston

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The manager at Onomo was amazing, flexible and genuinely supportive. Most of the staff were also super helpful especially with our bags. We also chose the hotel because we wanted to take photos and the set up onlime made us choose the hotel for our anniversary shoot. When we arrived, the set up was different and we were disappointed but the manager and facilities stepped in. We are so grateful. The hotel is unique and it is in a great location with close proximity to the waterfront, Noble Sq. and many other restaurants and activities. It was also very easy to get uber rides to and from the location. The few downsides: 1. They only offer 2 bottles of water when you arrive, and after that you have to pay. We were there for 4 nights! 2. The breakfast was included, which is great but choices were a bit subpar. My husband and I travel a lot and this would be bottom of the lost in terms of spread and options. 3. We left the room in the afternoon and asked for cleaning but when we came back, it was not cleaned. We asked for them to clean and it and staff staff still left a dirty plate and no tissue after cleaning. Overall, a 4/5
Room
Stayed 4 nights in Jan 2026

6/10 Okay

Joshua

Disliked: Staff & service
Breakfast quality was inconsistent & egg orders took 30+ mins. Housekeeping almost never left towels in the room and we had to call each day for towels to be brought to the room which often took 1+ hour. The room was so small that the bathroom door only opened 30% before hitting the bed… Otherwise, comfortable bed and pillows, just poor service.
Stayed 6 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026

8/10 Good

anastasia maria

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found everything well organised staff were super friendly the use of being able to leave luggage was also a benefit. There is nothing that I could think of that was not catered also accessibility of the waterfront
Stayed 4 nights in Dec 2025

8/10 Good

Clayton

Travelled with family
Liked: Cleanliness, staff & service
Staff were extremely friendly and helpful. Rooms a bit tired.
Stayed 2 nights in Jan 2026

4/10 Poor

Katherine

Liked: Cleanliness, property conditions & facilities
Noisy in hallways
Stayed 1 night in Dec 2025

10/10 Excellent

Christine, desmoint

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to waterfront and they were able to hold our luggage in between our african safari trips. Very responsive with questions online. My family would stay here again. The free breakfast was a plus! Changed our initial preconceptions about traveling to Africa. Cape Town is beautiful and we will be back!
Stayed 1 night in Dec 2025

8/10 Good

Saira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the location and it was clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Camel

Stayed 2 nights in Nov 2025

8/10 Good

Rossouw

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff. Terrible parking unless you secure something on the street opposite the lobby. Awkward bathroom/shower/toilet setup, small with opaque glass “walls”. Shower floor extremely slippery and bubbled up. Only one towel given. This place is cheap, but weird and not in a great way. Will I stay again? Maybe …
Stayed 2 nights in Nov 2025

8/10 Good

Edward, Causeway Hill

Business traveller
Liked: Cleanliness, amenities
Rooms are basic but clean. Nice bed, linen and sheets all new. Dining room very courteous.
Stayed 5 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

2/10 Terrible

Sheyda

Stayed 3 nights in Nov 2025

10/10 Excellent

Aretha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very accommodating and facilitating frontdesk staff
Stayed 4 nights in Nov 2025

8/10 Good

Aretha

Travelled with group
Liked: Cleanliness, staff & service, amenities
accommodating ang friendly staff, ease of registration and checking in.
Stayed 2 nights in Nov 2025

10/10 Excellent

helen

Stayed 1 night in Oct 2025

6/10 Okay

Norman

Stayed 1 night in Nov 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bien ubicado por su proximidad al Waterfront, muy seguro para caminar por la noche.Personal muy atento, desayuno excelente. Lo unico que no me gustó es que mi habitación no tenia ventanas, ademas le falta un mueble para dejar las maletas , tampoco tiene mucho lugar para colgar ropa. Precio ubicación, muy bien.
Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Oct 2025

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where excellent very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above rooms clean staff excellent and service Also, would recommend tom everyone and in will be back😁
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten mins walk from B&A Waterfront, easy spot for Ubers, lovely staff. Very comfortable bed. (Shame no fridge in room)
Stayed 3 nights in Sep 2025

2/10 Terrible

Martin

Business traveller
As already mentioned, they gave me a storeroom. How you can even offer that to clients is mind blowing. By adding a TV and bathroom to a storeroom, you feel you can offer that to clients??? Possibly the 5th I have stayed at this facility and possibly the last after that! And the toilet seat was cracked…. !!!
Stayed 1 night in Sep 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible breakfast. Staff was extremely friendly! Location was good but not right in the waterfront—a ten minute walk.
Stayed 2 nights in Sep 2025