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Aparthotel

The Onyx Apartment Hotel by NEWMARK

4.0 star property
VIP Access

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Photo gallery for The Onyx Apartment Hotel by NEWMARK

Outdoor pool
Fridge, microwave, oven, stovetop
Terrace/patio
Apartment, 2 Bedrooms, City View | City view
Apartment, 2 Bedrooms, City View | Private kitchenette | Fridge, microwave, oven, stovetop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk

Explore the area

View in a map
57 Heerengracht Street, Cape Town, Western Cape, 8001
  • Place, Cape Town International Convention Centre
    ‪2 min walk‬
  • Place, Long Street
    ‪5 min walk‬
  • Place, Bree Street
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio, 1 King Bed, Mountain View

Deluxe Studio, 1 King Bed, Mountain View | 2 bedrooms, in-room safe, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | 2 bedrooms, in-room safe, iron/ironing board, free WiFi

Apartment, 1 Bedroom, City View

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View | Bathroom | Free toiletries, slippers, towels

Studio, 1 King Bed, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Mountain View

Deluxe Apartment, 1 Bedroom, Mountain View | Private kitchenette | Fridge, microwave, oven, stovetop

Deluxe Apartment, 1 Bedroom, Mountain View

  • 46 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living area | Flat-screen TV

Apartment, 2 Bedrooms, City View

  • 7 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Balcony, Mountain View

  • 7 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

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About this property

The Onyx Apartment Hotel by NEWMARK

Aparthotel with free parking, 6-minute walk to Long Street
Along with an outdoor pool, this aparthotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, spa services and dry cleaning. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and added amenities include free WiFi and free bottled water.
The Onyx Apartment Hotel by NEWMARK offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers and complimentary toiletries.

This Cape Town aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at The Onyx Apartment Hotel by NEWMARK. During your stay, you're just a quick walk from Long Street. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This upmarket aparthotel has 112 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Cape Town International Convention Centre and 6 minutes on foot from Long Street
  • Airport and local-area shuttle service available for a fee
The Onyx Apartment Hotel by NEWMARK offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and dry cleaning/laundry services are also featured at The Onyx Apartment Hotel by NEWMARK. An area shuttle within 18 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
The Onyx Apartment Hotel by NEWMARK has a restaurant on site.

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 18 kilometres
  • Car recommended
  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 258 per person
  • A bar/lounge
  • A restaurant

Bedrooms

  • 2 bedrooms

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

Services and conveniences

  • 24-hour front desk
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Safe

Location highlights

  • Near the bay

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 112 units

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately ZAR 258 per person
  • Airport shuttle fee: ZAR 825 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The Onyx Apartment Hotel by NEWMARK offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Onyx Aparthotel Cape Town
Onyx Cape Town
The Onyx Apartment Hotel
The Onyx By Newmark Cape Town
The Onyx Apartment Hotel by NEWMARK Cape Town
The Onyx Apartment Hotel by NEWMARK Aparthotel
The Onyx Apartment Hotel by NEWMARK Aparthotel Cape Town

Reviews

The Onyx Apartment Hotel by NEWMARK Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 396 out of 549 reviews
Rating 8 - Good. 111 out of 549 reviews
Rating 6 - Okay. 21 out of 549 reviews
Rating 4 - Poor. 11 out of 549 reviews
Rating 2 - Terrible. 10 out of 549 reviews

Reviews

10/10 Excellent

Raveen

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carsten

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Devi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 2 bedroom apartment was very spacious with excellent furniture and all amenities including a washer even though I was told there wouldn't be one.
Stayed 4 nights in Jul 2025

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort

Very nice

All staff were nice and helpful. Clean property well situated. Food was great
Stayed 1 night in Jul 2025

8/10 Good

Tobias

Stayed 5 nights in Jul 2025

10/10 Excellent

Ashley

Stayed 5 nights in May 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.
Stayed 5 nights in Jun 2025

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful staff, snacks and wine provided
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything you should expect from an apartment hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kwame

Travelled with partner
Liked: Amenities
Room and view
Stayed 1 night in Jun 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at The Onyx. The staff were friendly and helpful. The room was clean and comfortable. We slept well in the comfortable king size bed. We appreciated the large capacity refrigerator, dishes and utensils in the kitchenette. We could look out the window and see Table Mountain and the activities below. There are two restaurants on site. The MRK was our breakfast spot. The food was delicious and reasonably priced. The young people in this restaurant made us feel so welcomed. Each morning we’d dance along with our hosts to our table. We enjoyed the Yu Restaurant for dinner. The food was Asian inspired and tasty. The hotel is located in the Central Business District, just a short taxi ride to Victoria & Albert Waterfront. Staff at the reception desk hailed cabs for us so it was convenient.
Stayed 5 nights in Jun 2025

8/10 Good

Robert-John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
excellent service, have stayed in this property twice now.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shaazia

Business traveller
Liked: Cleanliness, room comfort
hotel was very central staff very friendly rooms very comfortable no complaints
Stayed 1 night in Jun 2025

10/10 Excellent

Shaazia

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ferenc Bence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with friendly and helpful staff, good value at around 100 dollars per night. Central and felt safe (considering Cape Town / South African standards). The breakfast included was great.
Stayed 1 night in May 2025

10/10 Excellent

Wendy, Wilen b. Wollerau

Liked: Cleanliness, amenities, property conditions & facilities
The room was cool designed but still comfy and everything was very clean. The staff was wonderful, very friendly and helpful. I will definitively come again.
Stayed 4 nights in Mar 2025

10/10 Excellent

DG

Liked: Cleanliness, room comfort

Centrally located wonderful hotel

Spacious room with a sofa and comfortable chair and kitchen with kitchen. Lovely staff! Breakfast was included with delicious full offerings. Centrally located we would stay here again!
Stayed 7 nights in May 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Chandra

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.
Stayed 4 nights in May 2025

10/10 Excellent

Wilhelmina C

Business traveller
Liked: Cleanliness, room comfort

Service par excellence

Nothing that they won't help with. The service from all the staff were outstanding. Definately every cent worth!!! Comfertable beds and spacious rooms. Loved the breakfast.
Stayed 1 night in May 2025