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Hampton Inn Carbondale

2.5 star property

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Photo gallery for Hampton Inn Carbondale

Front of property – evening/night
Reception
Restaurant
Indoor pool
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2175 Reed Station Pkwy, Carbondale, IL, 62901
  • Place, Southern Illinois Healthcare
    ‪2 min drive‬
  • Place, Southern Illinois University
    ‪5 min drive‬
  • Place, Giant City State Park
    ‪18 min drive‬
  • Airport, Marion, IL (MWA-Williamson County Regional)
    ‪12 min drive‬

Room options

View all photos for Standard room with king bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard room with king bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room with Two Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room with Two Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Carbondale-Conference Center by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 650 reviews
The price is €106
includes taxes & fees
1 Feb - 2 Feb
Holiday Inn Carbondale-Conference Center by IHG

About this property

Hampton Inn Carbondale

Hotel with free breakfast, near Southern Illinois Healthcare
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Hampton Inn Carbondale offers 80 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Carbondale. During your stay, you'll be within walking distance of Southern Illinois Healthcare. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Just a 3-minute drive from Southern Illinois Healthcare and 5 minutes from Southern Illinois University
  • Dogs welcome for a fee
Hampton Inn Carbondale offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 786 square feet (73 square metres) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn Carbondale. Self parking is free.

This Carbondale hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 786 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carbondale Hampton Inn
Hampton Inn Carbondale
Hampton Inn Hotel Carbondale
Hampton Inn Carbondale Hotel Carbondale
Hampton Inn Carbondale Hotel
Hampton Inn Carbondale Hotel
Hampton Inn Carbondale Carbondale
Hampton Inn Carbondale Hotel Carbondale

Hampton Inn Carbondale Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 299 out of 618 reviews
Rating 8 - Good. 195 out of 618 reviews
Rating 6 - Okay. 60 out of 618 reviews
Rating 4 - Poor. 38 out of 618 reviews
Rating 2 - Terrible. 26 out of 618 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Timothy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I got in a few hours late (past midnight) because of a delayed flight. When I arrived at the DoubleTree, I was treated very poorly by the night worker Andrew. He was very rude to me and told me he would have to charge me for 2 nights instead of 1, even though I already paid for the night I was arriving for. Thankfully management made it right in the morning but I don’t plan to stay here again. I recommend Hilton or Hampton Inn around the corner. MUCH better customer service. I recommend management require Andrew to go through training for customer service.
Stayed 1 night in Oct 2025

8/10 Good

johnnie

Liked: Staff & service
Staff was very friendly and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, room comfort

Hampton now rates bottom of our choices.

Climate control very noisy. Breakfast quality was below average. Very noisy doors in the middle of the night. Back entry door had no lock in place.
Stayed 2 nights in Oct 2025

2/10 Terrible

Steven

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Sep 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Place was clean. Food in morning hot and good. Had a problem with darking shades in room not working along with the phone. Iron and spare blanket was missing. Hot tub and pool was cold. Building was getting an updates. This is good. Would stay again because of pricing.
Stayed 3 nights in Oct 2025

8/10 Good

Dretta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

William, Staten Island

Business traveller
Liked: Cleanliness, staff & service, amenities
Location was under some construction process . Black out shades only went down halfway , staff provided black garbage bag and tape as solution . Left for the second night , refunded as such .
Stayed 2 nights in Sep 2025

10/10 Excellent

Vidal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 2 nights in Sep 2025

8/10 Good

Ed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great except for the hot tub was broke in the pool area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Breakfast was great
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

Travelled with partner
They are currenty renovating - but that wasnt my problem - lot of people worked for hotel but very few actually looked like they liked there job- they had plenty of staff as a regular customer of the brand of hotel i give it a 5 out of 10
Stayed 2 nights in Aug 2025

6/10 Okay

SANDRA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Amy

Travelled with partner
They did not make the bed once and i was there for 3 nights - i had to ask for clean towels the second day - i had one counter person who was fantastic and went out of her way to try to help me figure my plane reservations she was lovely unfortunately i dd not grt her name but she had long braids snd im guessing she was lste 40s.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Jun 2025

4/10 Poor

Janice

Disliked: Property conditions & facilities
This Hampton is undergoing renovations. Pool and spa were not available. Rooms were damp feeling. Entry to the hotel was difficult. Food was average. This is the first Hampton that we have been disappointed in. Would not stay here again.
Stayed 1 night in Aug 2025

8/10 Good

C. James

Travelled with family
Liked: Cleanliness, amenities
The evening we stayed here was move in weekend for SIU and we had moved our son into his apartment. We chose this location for its price and amenities. It was very unfortunate that management chose to shut down the pool and hot tub for routine maintenance this weekend and we could not enjoy the pool or the spa on the hottest day of the year. Seems a little suspect or just bad timing. I don’t believe I will stay here on any future visits.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Fred, MUNFORD

Stayed 1 night in Jul 2025

4/10 Poor

Erica

Liked: Staff & service
The pool was broken. It was 105°. I would like a partial refund.
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Liked: Amenities
Good place
Stayed 1 night in Jun 2025

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Monica, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable, there was a choice of pillows. The bathroom was clean. It did lack a hairdryer (which I reported to the front desk upon checkout. The breakfast was outstanding! I complimented the cook.
Stayed 1 night in Jun 2025

4/10 Poor

Pati

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed there last night. The room smelled like old socks, the bed was too soft, the pillows were awful and the shower had no power whatsoever. My husband stayed at a Hampton last weekend in Springfield, MO that was perfect in all these ways. Since we rarely go to Carbondale, we won't choose this again.
Stayed 1 night in Jun 2025