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Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

Exterior
Room amenity
Property amenity
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
7772 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪9 min walk‬
  • Concord Mills
    ‪11 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

View all photos for Suite, Accessible Bathtub (MOBILITY)

Premium bedding, in-room safe, desk, blackout curtains

Suite, Accessible Bathtub (MOBILITY)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible Bathtub (MOBILITY)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (LEISURE)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Charlotte Speedway/Concord

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,267 reviews
The price is €112
includes taxes & fees
9 Sept - 10 Sept
Wingate by Wyndham Charlotte Speedway/Concord

About this property

Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

Hotel with free breakfast, near Concord Mills
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG offers 79 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG. During your stay, you're just a quick walk from Cabarrus County Convention and Visitors Bureau. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 913 square feet (85 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG. Self parking is free.

This 3-star Concord hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 913 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte-Concord-I-85
Holiday Inn Express Hotel Charlotte-Concord-I-85
Holiday Inn Express Hotel Charlotte-Concord-I-85
Holiday Inn Express Charlotte-Concord-I-85
Hotel Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85
Holiday Inn Express Hotel Suites Charlotte Concord I 85
Holiday Inn Express Hotel
Holiday Inn Express
Express Charlotte Concord I 85
Holiday Inn Express Hotel Suites Charlotte Concord I 85
Holiday Inn Express Suites Charlotte Concord I 85 by IHG
Holiday Inn Express Suites Charlotte Concord I 85 an IHG Hotel
Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG Hotel

Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 944 reviews
Rating 8 - Good. 255 out of 944 reviews
Rating 6 - Okay. 67 out of 944 reviews
Rating 4 - Poor. 35 out of 944 reviews
Rating 2 - Terrible. 24 out of 944 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay. Excellent choice for breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend. The hotel was in a great area, close to shops, restaurants, PNC Bank arena where we saw a concert. The hotel was very clean and the staff were very friendly and helpful. I would definitely stay again
Stayed 4 nights in May 2025

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Stayed 2 nights in May 2025

10/10 Excellent

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in easy walking distance from several restaurants. Staff was friendly. Buffet breakfast was varied and good.
Stayed 1 night in May 2025

10/10 Excellent

Kimberly, Mansfield

Travelled with partner
Liked: Amenities
Enjoyed the stay
Stayed 4 nights in May 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

William

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was so much better than when we stayed Nov 2024! Would not have stayed here but bro-in- law had already booked here! Service was a 100% improved, a/c worked this time as opposed to heat last year and no maintenance response! $200+ per night was ridiculous for Holiday Inn!
Stayed 2 nights in May 2025

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, complimentary breakfast and conveniently located to restaurants and shopping.
Stayed 5 nights in May 2025

2/10 Terrible

Joshua

Travelled with family
Liked: Cleanliness, staff & service
Stair door and exit door slamming all night long. If you get stuck in room 124, good luck going to sleep. It’s across from the stair door and next to the exit doors that get opened and slammed at all hours of the night. This room should be turned into a storage room. No chance of sleeping with slamming doors all until 3am every night. Overall hotel was fine as long as you don’t get put in room 124. Awful!
Stayed 2 nights in May 2025

8/10 Good

Ramin

Liked: Cleanliness
Nice quite place for overnigh stay.
Stayed 1 night in Apr 2025

4/10 Poor

Deric

Stayed 3 nights in May 2025

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to I-85
Stayed 1 night in May 2025

4/10 Poor

Cherree

Travelled with family
Liked: Staff & service
The halls smelled like marijuana. AC was loud.
Stayed 1 night in Apr 2025

10/10 Excellent

Khailil

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they had breakfast and had alot of restaurants close by plus a shopping mall that’s not too far plus the great service they provide!
Stayed 1 night in May 2025

8/10 Good

Christopher, burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is what we needed. Would recommend
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel would have been perfect if the ice machine was working on the 4th floor. It was inoperative the entire week that I was there. Also please get a new luggage cart. Other than this the hotel is in a really good area and easy to get to.
Stayed 7 nights in Apr 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, friendly service

Great stay and the staff we super friendly
Stayed 2 nights in Apr 2025

8/10 Good

Clint

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had issue checking in but was resolved very quickly, next day was locked out of room and staff took care of it quickly. All the staff i dealt with were amazing and very friendly!
Stayed 2 nights in Apr 2025

8/10 Good

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

KATRINA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish that breakfast was included, but it was a nice spot!
Stayed 1 night in Apr 2025