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InTown Suites Extended Stay Kannapolis NC

2.0 star property

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Photo gallery for InTown Suites Extended Stay Kannapolis NC

Grand Room, Multiple Beds | Bathroom | Combined shower/bathtub, towels, soap, toilet paper
Premium Room, 1 Queen Bed, Accessible Bathtub | Private kitchen | Fridge, microwave, stovetop, freezer
Grand Room, Multiple Beds | Private kitchen | Fridge, microwave, stovetop, freezer
Free WiFi, bed sheets
Grand Room, 1 Queen Bed, Roll-in Shower | Free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
3200 Cloverleaf Pkwy, Kannapolis, NC, 28083
  • Place, Charlotte Motor Speedway
    ‪12 min drive‬
  • Place, Bank of America Stadium
    ‪25 min drive‬
  • Place, Spectrum Center
    ‪25 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪32 min drive‬

Room options

View all photos for Traditional Room, Multiple Beds

Free WiFi, bed sheets

Traditional Room, Multiple Beds

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Double Room, Multiple Beds

Free WiFi, bed sheets

Traditional Double Room, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed

Free WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Studio Suite, 1 Queen Bed

Free WiFi, bed sheets

Traditional Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed

Free WiFi, bed sheets

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Queen Bed, Accessible Bathtub

Free WiFi, bed sheets

Premium Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, 1 Queen Bed

Free WiFi, bed sheets

Premium Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Free WiFi, bed sheets

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Free WiFi, bed sheets

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 Queen Bed, Roll-in Shower

Grand Room, 1 Queen Bed, Roll-in Shower | Free WiFi, bed sheets

Grand Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Double Room, Multiple Beds

Free WiFi, bed sheets

Traditional Double Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Grand Room, Multiple Beds

Grand Room, Multiple Beds | Free WiFi, bed sheets

Grand Room, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

InTown Suites Extended Stay Kannapolis NC

Along with laundry facilities, this smoke-free hotel has free self-parking and a vending machine. Weekly housekeeping is available.
InTown Suites Extended Stay Kannapolis NC offers 80 accommodations with air conditioning. 49-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Kannapolis hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a weekly basis.

Our customers tell us that they enjoy the overall property condition at InTown Suites Extended Stay Kannapolis NC. During your stay, you'll be within walking distance of Jeff Gordon Children's Hospital. You'll find features such as free self-parking and laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • 15 minutes by car from Charlotte Motor Speedway and 12 minutes from Concord Mills
As a guest of InTown Suites Extended Stay Kannapolis NC, you'll find a vending machine, laundry facilities, and a lift. The front desk is open around the clock. Self parking is free.

This Kannapolis hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: USD 50

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property's front desk is open during the following times:
  • Monday - Saturday: 11:00 AM - 6:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Home-Towne Suites Hotel Kannapolis
Home-Towne Suites Kannapolis
Home-Towne Suites Kannapolis Hotel
InTown Suites Kannapolis Hotel
InTown Suites Kannapolis
InTown Suites Extended Stay Kannapolis NC Hotel
InTown Suites Extended Stay Kannapolis NC Kannapolis
InTown Suites Extended Stay Kannapolis NC Hotel Kannapolis

InTown Suites Extended Stay Kannapolis NC Reviews

Reviews

6.0
Rating 10 - Excellent. 43 out of 299 reviews
Rating 8 - Good. 74 out of 299 reviews
Rating 6 - Okay. 69 out of 299 reviews
Rating 4 - Poor. 55 out of 299 reviews
Rating 2 - Terrible. 58 out of 299 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel family freindly!!

Everything I expected..will stay again when I'm in the area.
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The general manager is an awesome.The rooms are clean and housekeeping is very friendly as well. The staff is very respectful and accommodating to the guests.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are smoking close to the enter door is not good
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic, happy with stay.
Stayed 7 nights in Feb 2022
Verified

2/10 Terrible

Troy

Disliked: Staff & service
The toilet wouldnt flush and when you call they dont answer. I called front desk over 20 times still no answer. The room smelled awful and i have not got my deposit back.
Stayed 7 nights in Jan 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Property old and rooms need updating. Bugs in our room including huge roach.
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was rude drugs everywhere (which was ok) probably will not return to this property thanks but not thanks
Stayed 7 nights in Dec 2019
Verified

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all they overbooked the hotel and the manager had a nasty attitude and acted like she didn't care. Didnt evenoffer to call a sister property or nothing. I will never book with them again
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Overall the place was run down and felt unloved. There were burns on the comforter, toilet seat, desk, shoddily replastered ceilings, and really thin walls. The tub drain hadn’t been cleaned in weeks and was slow to drain because of all the hair. I didn’t like how there’s no one on duty after 11pm (and on Sunday), my keycard deactivated twice and I had to call the number to get someone to come and fix the card. For $70 a night you can do a lot better.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities

What nightmares are made of

This is truly what nightmares are made of. Don’t stay here. It stinks horribly. The room had stains in carpet and places in the wall. Very out dated. I felt unsafe the entire time I was there. The refrigerator kept making a horrible sound like someone was trying to bust in the door. Finally about 1:30am the fire alarm went off. No one was evacuating but me. I was glad to leave. Booked a Hampton Inn 20 mins away. I’ll never make this mistake again. Please don’t be fooled by the low rate, it’s not worth it. Don’t stay here!
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Older, not as well maintained. A TV did not work. Alarm system activated at 12:45 am
Stayed 1 night in Oct 2019
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service

Small bathroom

Hotel was okay, but the bathroom was very small
Stayed 7 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
The only positive point was the location. The room was missing a remote, one card was not working, no toilet paper (the hotel should have stated you needed to vring your own). Hotel was not easily reachable, cockroaches in the bathtub. The beds have plastic underneath the linen, understandable but uncomfortable as it makes you sweat.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
It was not what the pictures showed. I didn’t let my family stay there!
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like any of it. It stunk like pot. Needs major upgrades.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice suite, plenty of room. Staff was very friendly. Really enjoyed my stay.
Stayed 11 nights in Jun 2019
Verified

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you drive 1000miles thinking you have a room, and they call you at 6pm and indicate they have overbooked and you no longer have a room, to them no big deal, they're not out anything.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down. Should have stayed at microcell across the street for $20 a night less
Stayed 3 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old needs updating, no hair dryer in room and vent in bathroom is broken. The water pressure in the shower was low and the shower head didn’t work properly. The tv in the sitting room had no sound luckily you could turn the tv on in the bedroom to the same channel and listen that way. I am 100% sure that I will not be staying in any InTown suites again
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
Our reservation was canceled by the hotel when we arrived because they were oversold. Even though we had received email notification from Travelocity that our room was confirmed and there was no need to call and check on it. This reservation was made 2 months in advance and the room we got last minute cost us almost twice as much.
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nothing like it was described or looked like in the pics. Was not not clean out dated. Linens had cigarette burns in them and burns on all counter tops. The place felt shady and unsafe.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t really like anything I booked a room for 2 days but the office on scheduled me for one so my key wouldn’t work the second night and I had to wait on staff to get her keys from the front office which she locked inside the office so I had to wait.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Charles

Liked: Room comfort

Not your! best option if price is not important!

We checked in around 6pm, and the clerk was nice. Our stay was for 6 days. The room was cleanish, but here is what you need to know: your room will only have two towels and two wash cloths, no hand towels, and you will be handed a single roll of toilet paper for your entire stay. The room is cleaned once a week or when you depart, but once you are out of toilet paper, you go buy your own. Wifi was sporadic, but the bed was reasonably comfortable. The desk doesn't open until 11am, so there was no one to check us out. That was scary. Just be aware so you can plan ahead if you stay there.
Stayed 7 nights in Apr 2019
Verified

4/10 Poor

C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checkin before 7pm

This hotel is an old dirty run down place with new signs and a new coat of paint. They did the cheapest remodel I’ve ever seen. NOTE that checkin ends at 7pm. Problems with TV. There is nobody present after 7pm to check you in. And nobody working if you have a problem.
Stayed 1 night in May 2019
Verified

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible. I will never go back or recommend

I would not recommend this hotel to anyone. First of all, I didn't get the room I reserved, over a month in advance. The staff acted like she could care less that they gave away my room and I had to settle for what I could get, due to all other hotels in the area being booked up, so I was left no choice. The beds are terribly uncomfortable. The bedding is old and has holes in them. There was no sheets pillows or blankets for the pull-out sofa. When I requested them, all I could get was two sheets and was told they didn't have the rest. The carpets are stained and filthy. We were given one roll of toilet paper for 4 people for the entire weekend. Not to mention, we saw roaches. The rooms are noisy due to thin walls. The smell of drugs reaked in the hallways and even in the lobby, but the staff didn't seem to care. The wifi also didn't work. The only good thing about this hotel is the location. It's close to shopping and restaurants.
Stayed 2 nights in Apr 2019

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