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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, pool loungers
Children’s play area – outdoor
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Free WiFi

Explore the area

View in a map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • Place, Reclining Bulls Statue
    ‪6 min walk‬
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Ballantyne Country Club
    ‪17 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(8 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(29 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(29 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 47 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(24 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

7.6 out of 10
Good
(9 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG
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  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,005 reviews
The price is €61
includes taxes & fees
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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

About this property

Staybridge Suites Charlotte Ballantyne by IHG

Hotel with free breakfast, 8-minute walk to The Amp Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Staybridge Suites Charlotte Ballantyne by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Amp Ballantyne. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from The Amp Ballantyne and 7 minutes from CSA OrthoCarolina Sportsplex
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Charlotte Ballantyne by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Charlotte Ballantyne by IHG. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1008 reviews
Rating 8 - Good. 218 out of 1008 reviews
Rating 6 - Okay. 96 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 52 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with family

Great place to stay

Very clean and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

JaLynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ethan

Liked: Staff & service, property conditions & facilities, room comfort

Very Functional!

Perfectly pleasant and spacious room, worked well to do remote work in for a portion of my day. Also a very convenient location for those looking to attend an event at The Amp Ballantyne.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Lakevia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious for our big family. All rooms comes with a sofa bed and kitchen. The kitchen had all appliances and utensils needed. We enjoyed the pool even though it was cold and the hot tub was perfect temp. The work out room had everything you need for a good experience. At night you could sit in the court yard and grill, play bean bag toss or simply enjoy the waterfall. Safe was very professional and friendly. The breakfast every morning was amazing due to it being buffet style. Great hotel and will definitely stay again.
Stayed 2 nights in Aug 2025

4/10 Poor

Shirley

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They came to clean our room but only made one bed, left dirty, used towels in the bathroom and did not remove dirty dishes. There was a bench outside our window and was awakened by a lady playing very loud music at 8 in the morning, followed by a man having a very loud conversation on his phone, followed by the lady with the very loud music returning. I had to call the front desk twice and text them once about the disturbances. Not sure why housekeeping came by the morning of checkout. They should have a list of who is checking out and when as not to disturb them. This Hotel has great potential, but needs more training of staff and probably need to remove the benches as I suggested to front
Stayed 2 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
It was lovely, as usual. Staff was friendly and accommodating
Stayed 1 night in Aug 2025

10/10 Excellent

Tiaira

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it will be back
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool and hot tub was a definite perk but the hand rails were broken and was not safe for those using it. The rooms were roomy and the front desk agents were fabulous.
Stayed 1 night in Aug 2025

8/10 Good

Prayalini

Stayed 2 nights in Aug 2025

10/10 Excellent

marcella

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
exceeded expectations
Stayed 1 night in Aug 2025

10/10 Excellent

Aida

Stayed 4 nights in Jul 2025

8/10 Good

eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reall nice

Everything was relaxing and enjoyable.
Stayed 2 nights in Aug 2025

10/10 Excellent

CHRISTOPHER, fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for large families or travel groups
Stayed 3 nights in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Aja

Liked: Cleanliness
Stayed 3 nights in Jul 2025

2/10 Terrible

cornelia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a comfortable stay

This is not for the staff at all. I was greeted with a smile and kindness at the front desk so the staff was great! Check in process was easy and fairly straightforward with no issues. When I got to my room the smell instantly hits you in the face and it smelled horrible. The carpet was extremely dirty and smelled of disgust. It was so dirty so disgusting my kids didn’t want to go to sleep in the bed but when they did they just played their clothes down and slept on top of that and we checked out first thing in the morning. We didn’t want to wait for the late checkout we left at 5am instead. Again this isn’t a negative review on the staff because they were amazing but if I could make a suggestion it would definitely help to make sure that rooms could use a deep cleaning and touch up the rooms better.
Stayed 1 night in Jul 2025

10/10 Excellent

Kydeesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suites are nice! The establishment overall was nice, down to the staff at check in/check out. I recommend staying here if you are looking for a home away from home :)
Stayed 2 nights in Jul 2025

6/10 Okay

Marquisha

Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and very pleasant. AC went out the first night, the fixed it very promptly. I was supposed to be compensated for the inconvenience however I still haven’t seen the refund.
Stayed 4 nights in Jul 2025

8/10 Good

val

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious and overall clean. One issue but they seem to intend to resolve and gave me a credit for it. Unfortunately the hot tub was down which was the reason I chose to stay but still enjoyed the stay. Staff was kind and breakfast was okay. Enjoyed Saturday breakfast more than Friday. I would stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Ronald

Stayed 2 nights in Jun 2025

10/10 Excellent

Remus

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
IT IS VERY NICE TO STAY IN THIS HOTEL FROM EVERY POINT OF WIEW . FOR OVER 15 YEARS, WHENEVER I COME TO CHARLOTTE I CHOOSE THIS HOTEL.
Stayed 2 nights in Jun 2025