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Comfort Inn Chattanooga Downtown Southside

2.5 star property

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Photo gallery for Comfort Inn Chattanooga Downtown Southside

Desk, laptop workspace, iron/ironing board, free cots/infant beds
Fitness facility
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Property amenity
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2420 Williams St, Chattanooga, TN, 37408
  • Place, Finley Stadium
    ‪14 min walk‬
  • Place, Chattanooga Choo Choo Historic District
    ‪15 min walk‬
  • Place, Chattanooga Convention Center
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(100 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Chattanooga Downtown Southside

Hotel with free breakfast, near Chattanooga Choo Choo Historic District
A fitness centre, Access to hot tub and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site. Housekeeping is available on request.
Comfort Inn Chattanooga Downtown Southside offers 91 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn Chattanooga Downtown Southside. During your stay, you'll be within walking distance of Chattanooga Choo Choo Historic District. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Chattanooga Convention Center and a few minutes from Chattanooga Choo Choo Historic District
  • Pets welcome for a fee
Comfort Inn Chattanooga Downtown Southside offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Comfort Inn Chattanooga Downtown Southside also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Art supplies
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 3 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Downtown Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Lookout Mountain Hotel Downtown
Comfort Inn Downtown Hotel Chattanooga
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel Chattanooga

Comfort Inn Chattanooga Downtown Southside Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 458 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Todd

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised how clean and that it was recently updated. Would definitely stay here again when I’m next in Chattanooga. Was less than 10 minutes away from everything
Stayed 2 nights in Oct 2025

2/10 Terrible

Jort

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room is very clean the cleaning crews did a great job, the front desk on other hand is very unfriendly, no greeting and the rudeness, when we walk in they were 3 behind counter, no greeting from all 3, they were so busy talking to each other, after waiting one of them point us at the young man, she indicated he’ll check you in, Mean time she went right back to have her conversation with her co- worker. She need to be train on how to be customers friendly, or remove her from front desk. I’m not sure if she just rude to me?. Or other has complained about this lady before, in my check in si many hotels, I have never in counter a front desk customers service so rude… this my first time. I can tell you next time I’m in Chattanooga I will not book at this location. Her attitude was not what customers service should be.. she continued to be rude to me. The young man that finally check us in. Asking me for my credit card, I asked him why he need my credit card because I’ve paid online. That’s seem to pissed of the lady even more. I should have to right to question it. Since I just left holiday inn express, when I check at holiday inn express they didn’t asked me for my credit card.. and by the way. Holiday inn express has so much better front desk customers service. They greet us when we walked in. And smile can goes a long way when customers entered your hotel… bottom line you need to retain your employees. Or maybe these peoples hate their job.
Stayed 1 night in Oct 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities, property conditions & facilities
Rooms roomy and clean. Good value Breakfast not great. Downtown is within a 20 minute walk but we couldn’t find any footpaths/sidewalk to walk on hence we had to drive a mile and pay $11 to park and get the free electric bus around North and South side.
Stayed 2 nights in Oct 2025

6/10 Okay

Maria, Birmingham

Liked: Staff & service
We had little bugs in the room
Stayed 1 night in Oct 2025

6/10 Okay

Rebecca

Stayed 1 night in Oct 2025

8/10 Good

Barret

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the highway and to downtown as well
Stayed 4 nights in Sep 2025

10/10 Excellent

Mary

Stayed 1 night in Oct 2025

8/10 Good

lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good
Stayed 3 nights in Oct 2025

8/10 Good

stacey

Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

8/10 Good

Marcia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area where the hotel is seemed a bit run down and I had concerns about if parking was safe, but car fine in am. Breakfast had eggs, sausage, juices, cereal, waffles, anything you could think of and area was clean. Staff were attentive, friendly and helpful. Room was clean and quiet.
Stayed 1 night in Oct 2025

8/10 Good

Brandi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room. Plenty of pillows, tv worked properly. We did not use the gym. Ample parking. Good breakfast choices.
Stayed 1 night in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near the Incline and other “billboard” attractions. In a gentrifying neighborhood. No restaurants walking distance however.
Stayed 2 nights in Oct 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Stayed 1 night in Sep 2025

6/10 Okay

Marie

Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was very neat and clean. The staff was friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Margaret

Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Ginia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo female on business trip.

The parking lot and hotel always felt safe to me. The hot breakfast was good with plenty of seating and everything was clean. Room was spacious and clean, the bed was comfortable and the hotel was quite. I was on the second floor near the stairs. If I work the convention next year I would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff was friendly, the breakfast was good, the room was good. We walked around the outside of the hotel several times at night and felt completely safe.
Stayed 2 nights in Sep 2025

8/10 Good

Lori

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location, close to downtown but didn’t like the air conditioning in the room, it would cut off and on not cold at night. Hotel was rushing to close breakfast station at 9am
Stayed 2 nights in Sep 2025