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Hotel Moreno

3.0 star property

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Photo gallery for Hotel Moreno

Exterior
Standard Room, 2 Double Beds | Bathroom | Shower, free toiletries, towels
Interior
Family Room | Private kitchen
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
5 Vicente Guerrero Gregorio Osuna, Ciudad Valles, SLP, 79092
  • Place, Huasteco Museum
    ‪9 min drive‬
  • Place, Cueva en Taninul
    ‪10 min drive‬
  • Place, Luis Donaldo Colosio Urban Park
    ‪14 min drive‬
  • Airport, Tamuin, San Luis Potosi (TSL-Tamuin National)
    ‪58 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free WiFi, bed sheets

Standard Room, 2 Double Beds

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Free WiFi, bed sheets

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Hotel Moreno

Hotel in Ciudad Valles with free breakfast and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a children's pool. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance.
Hotel Moreno offers 50 air-conditioned accommodations with free toiletries and a ceiling fan. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Moreno, you'll be close to Huasteco Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Just a 4-minute drive from Cueva en Taninul and a few minutes from Huasteco Museum
Hotel Moreno offers its guests an outdoor pool and a children's pool. There's a restaurant on site. Free breakfast is served on weekdays. WiFi is free in public spaces.

Hotel Moreno also features tour/ticket assistance and express check-out. Free self parking is available.

This 3-star Ciudad Valles hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 8:00 AM to 11:00 AM.
Hotel Moreno has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free self-serve breakfast available on weekdays 8:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 2003
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Moreno

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Moreno Ciudad Valles
Moreno Ciudad Valles
Hotel Moreno Hotel
Hotel Moreno Ciudad Valles
Hotel Moreno Hotel Ciudad Valles

Reviews

Hotel Moreno Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 37 out of 106 reviews
Rating 8 - Good. 35 out of 106 reviews
Rating 6 - Okay. 20 out of 106 reviews
Rating 4 - Poor. 4 out of 106 reviews
Rating 2 - Terrible. 10 out of 106 reviews

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is not a luxury but they keep it clean .good prices and good food
Stayed 4 nights in Nov 2024

6/10 Okay

Michelle, Coweta

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room and an included breakfast. The staff was friendly and helpful.
Stayed 2 nights in Jan 2024

8/10 Good

Elmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra estancia fue muy práctica y no tuvimos ningún problema.
Stayed 1 night in Jul 2023

2/10 Terrible

DAVID

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Excesivamente ruidoso,, no tiene ni sillas para sentarse, tuve que comer en la cama. el hotel esta sucio y las toallas parecen lijas.
Stayed 3 nights in Apr 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
Service was very poor. No body speak or any under stand English. The room clean no cups . For the free breakfast was terrible. 4 Staffs keep asking our food tickets. We gave it before we order. Staffs are not friendly.
Stayed 1 night in Apr 2023

10/10 Excellent

Phillip

Stayed 1 night in Oct 2022

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great would stay again staff sweet only issue was for some reason my hotel was not charged and end up paying at hotel and hoping I didn’t get double charge other than that everything went well staff was great !!
Stayed 1 night in Jun 2022

10/10 Excellent

Victoriano

Stayed 3 nights in Jun 2022

2/10 Terrible

Cleotilde

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Carlos

Travelled with family
Liked: Staff & service
Cheap and it look that way - nice staff
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is terrible, old matress, flat pillows, bed sheets and blankets really old, no closets only 2 towels, restaurant is terrible and portions extra smalls, food no flavor, housekeeping check all my belongings and couples bags of traditional candies that I buy disappear from the room..the 2nd day they decided to closed the swimming pool, we rent one bed room and the Jr. Suite and was so nasty, it was hair in the toilet and the shower and was dirty dishes and trash, rains the first night and in the morning the room was flooded.. Is one of the worst hotel that I ever stayed, I'm giving them 1 star because the front desk guy was really nice and the waitress from the kitchen was really, really nice...
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
The location was great, the room was clean. except I asked for my room not to be serviced one day and they didn't service my room at all. Breakfast was included in my reservation and they only had eggs, more variety would have been nice. the laundry and cleaning staff were very friendly and gave us great directions
Stayed 3 nights in Apr 2019

6/10 Okay

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento de noche está muy solo para ir caminando al hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lo malo que le encontré son las almohadas duras y la cama duras y nada cómodas les sugiero cuando menos cambiar las al almohadas por qué no descansa uno nada, también se batalla mucho con la señal del internet demasiado
Stayed 3 nights in Jul 2025

8/10 Good

Karelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único detalle son las camas, nada cómodas
Stayed 4 nights in Jul 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Buen ambiente familiar, comida rica no me gusto la habitacion familiar en la azotea
Stayed 2 nights in Jul 2025

10/10 Excellent

Beatriz Guadalupe

Stayed 1 night in Jul 2025

10/10 Excellent

Alfonso

Stayed 2 nights in May 2025

10/10 Excellent

Roque Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones, sólo que le hace falta caja de seguridad en la habitación!
Stayed 6 nights in May 2025

10/10 Excellent

María Concepción

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Beatriz Guadalupe

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y todo limpio, el personal muy amable, lo único detalle no tan bueno es que el señor de la recepción a la hora del check out quería que me regresara por los controles a la habitación pero la gerente intervino y me dijo que no me preocupara que ellos lo verificaban.
Stayed 1 night in Feb 2025

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel TODOS muy amables y buena actitud de servicio . Puntos palos mala distribución de la recámara muy apretados baño poco confortable muy improvisado las adecuaciones , sin espacio para las maletas
Stayed 2 nights in Feb 2025