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Welcome Suites

2.0 star property

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Photo gallery for Welcome Suites

King Bed Suite | Private kitchenette | Full-sized fridge, microwave
Lobby
1 bedroom, desk, blackout curtains, iron/ironing board
Free self-parking
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
148 Regency Park, O'Fallon, IL, 62269
  • O'Fallon Family Sports Park
    ‪9 min walk‬
  • St. Clair Bowl
    ‪4 min drive‬
  • Scott Air Force Base
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Bed Suites

2 Queen Bed Suites | 1 bedroom, desk, blackout curtains, iron/ironing board

2 Queen Bed Suites

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium King Suite

1 bedroom, desk, blackout curtains, iron/ironing board

Premium King Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for King Bed Suite

Full-sized fridge, microwave

King Bed Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About this property

Welcome Suites

Hotel in O'Fallon with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, laundry facilities and barbecues are on-site. Weekly housekeeping is available.
Welcome Suites offers 89 accommodations with blackout curtains. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Welcome Suites, you'll be within walking distance of HSHS St. Elizabeth's Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Within a 15-minute walk of HSHS St. Elizabeth's Hospital and O'Fallon Family Sports Park
  • Dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Welcome Suites. Self parking is free.

This O'Fallon hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per day, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 9.0 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Suburban Extended Stay Ofallon
Suburban Extended Stay Ofallon Hotel O'Fallon
Home Towne Suites O'Fallon Hotel
Home Towne Suites O'Fallon
Home Towne Suites O'Fallon IL
Home Towne Suites - O'Fallon IL
HomeTowne Studios St Louis O'Fallon IL Hotel
HomeTowne Studios St Louis Hotel
HomeTowne Studios St Louis O'Fallon IL
HomeTowne Studios St Louis
Welcome Suites Hotel
Welcome Suites O'Fallon
Welcome Suites Hotel O'Fallon
HomeTowne Studios Suites St Louis O'Fallon IL

Welcome Suites Reviews

Reviews

5.0
Rating 10 - Excellent. 32 out of 172 reviews
Rating 8 - Good. 16 out of 172 reviews
Rating 6 - Okay. 29 out of 172 reviews
Rating 4 - Poor. 23 out of 172 reviews
Rating 2 - Terrible. 72 out of 172 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stormy

Liked: Staff & service, property conditions & facilities
No carpet so it is easily cleaned. Nice place to stay long term
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

2/10 Terrible

Erica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jan 2025

2/10 Terrible

Keith

Disliked: Cleanliness, property conditions & facilities
The place is a mess. I had to clean my own room and bathroom. The TV didn't work, I had to get clean sheets and spread. The place is the worst I've ever stayed.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Not good rooms was not clean or up to date like the pictures
Stayed 7 nights in Jan 2025

6/10 Okay

LaDiva, Cahokia

Travelled with pets, Travelled with partner
Decent hotel considering pricing.
Stayed 7 nights in Jan 2025

8/10 Good

Cornelius

Stayed 7 nights in Jan 2025

6/10 Okay

Amy

Stayed 1 night in Jan 2025

8/10 Good

Cari

Liked: Property conditions & facilities, room comfort
Overall, it was an awesome experience
Stayed 1 night in Jan 2025

6/10 Okay

minh

Stayed 7 nights in Nov 2024

6/10 Okay

Thomas

Travelled with family

Mediocre extended stay hotel.

This is just a run of the mill extended stay. Internet was terrible. room was 20 years old except the tv. the pics on the website don't match the room. oh and the elevator was broken (put us on the third floor anyway).
Stayed 11 nights in Nov 2024

2/10 Terrible

tony, Ofallon

Stayed 7 nights in Aug 2024

4/10 Poor

Outofthebox, St Louis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in server was more than great above and beyond to help me get a remote a working TV and pillows in my room that were in there when I checked in nor was the elevator working or ice machine it looked like someone's been shot in my room blood all over the wall so unsafe unsecure and like I was going to get begged bugs
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Stayed 1 night in Oct 2024

2/10 Terrible

Durenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

We arrived at the hotel at 5:45 pm we waited 15 minutes for someone to come to the front desk. We called the hotel and the phone just rang and rang. When someone finally came to the front desk we were told our room was not clean, Bur if we wanted to leave our things in the room and go get dinner they would call when it was clean. We turned to get on the elevator and were told it did not work. We got to the room and there was no light in the bathroom or over the kitchen sink and next to the beds. The bulbs were there they did not work. We left the room and went to the parking lot which was not well lit. We decided we could not stay at the hotel. There were spider webs in room with bugs and spiders in it. We went back to the room to get our things and told the worker we had to leave. She said she would refund out money but has not done so yet. THIS was the worst place I have ever seen. It was not clean in the lobby and the rugs in the stair wells had not been cleaned in weeks. There were crumbs and trash everywhere. We did not take pictures because my 16 year old granddaughter was crying so hard she was scared to be in the building. I DO NOT recommend.
Stayed 1 night in Nov 2024

2/10 Terrible

Loretta

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
First of all, we had to acknowledge at check-in that there would be no refunds (even before we saw the room). The suite was only equipped with towels, a single bar of soap, 1 roll of toilet paper, sheets and blanket on the beds. One of the stove burners was not in place, but it did not matter since there were no pots/pans, dishes or utensils. The toilet would not hold water in the tank, the internet was not working. There were children's stickers on the closet door and room mirror. Hardware for pictures were on the walls without pictures. Light fixtures did not have covers, only bulbs. In the morning, a tenant burned bacon in a room near us and set off the smoke alarm. We had booked for 3 nights and left after the first night. This "hotel" appeared to be a combination of short-term rooms and low-income housing. Not the ideal place for a vacation stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deqwon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay far away

It was horrible. Broken cracked shower kitchenette was pealing. Never answered your questions. Then charged us 200 dollars more for “damage”. DO NOT EVER STAY HERE! They charge you for their broken crap.
Stayed 15 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

NO POOL/HOT TUB/FITNESS CENTER as the website says

We chose this hotel because of the pool, hot tub, and fitness room. We booked a room for three adults with two beds. Check in took 45 minutes due to shift change but staff was great. After we paid and they went to assign a room they told us they did not have any rooms with 2 beds even though we had booked online. They only had 1 king bed, and only 2 adults were allowed to stay so someone would have to sleep in the car. We demanded a refund but since the payment had already been processed they could not give one, only the manager could and she was off until the following week. The staff finally said all 3 adults could stay in the one bed but they would just write down that there were only 2 adults in the room. Once there we found out the hotel does not have a pool, hot tub, or fitness center anymore. It had all been taken out 4 years prior. We had only been at the hotel for 45 minutes but told them we were leaving to find another hotel and was given the name of the manager to call next week. The following week the manager said we did not give notice we were leaving but after talking to the staff found out we did. She granted the refund but after 2 weeks I still had not gotten it. Called back and the manager said she had delayed giving the refund but it should come now. It was 3 1/2 weeks before I got a refund.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, amenities
Ok, but quiet
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Vak

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ok smells like w##d and soup
Stayed 7 nights in Sep 2024

4/10 Poor

Sheila

Travelled with family

Not the best place to stay

When we arrived for check in the lady was friendly but was trying to do too many things at once, so check in took a little longer. Went to our room and found ants on one side of the room and crawling on the bed. No phones in room so you had to go back downstairs to tell them about the ants. She apologized and said they have been a problem and would get someone up there to take care of them. This was about 8:30 pm. I understand ants are a problem when it’s hot and I wasn’t trying to complain but there were so many rules given at check in it was ridiculous. Finally at about 11:30 pm there was a knock on our door and it was the front desk lady to come and spray for the ants. She apologized for it being so late but had to wait for her replacement to get there. She then asked us the next morning about the ants and they were gone until the following day. Never seen housekeeping or anybody else for that matter to take care of anything. I’m just glad when I travel, I carry extra towels and toilet paper with me.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024