B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

3.0 star property

Choose dates to view prices

Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Dinner served
Double Room, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Reception
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
Place de Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Cité Europe
    ‪2 min walk‬
  • Calais Beach
    ‪6 min drive‬
  • Port of Calais
    ‪9 min drive‬

Room options

Quadruple Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Room, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

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About this property

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Hotel in Coquelles with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles offers 126 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries.

This Coquelles hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles. During your stay, you're just a quick walk from Cité Europe. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Cap Blanc-Nez and 13 minutes from Port of Calais
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles also features concierge services, laundry facilities, and a front desk safe. Self parking is free.

This 3-star Coquelles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Ibis Kitchen – This wine bar only serves dinner.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 7 per pet, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 7 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Calais Tunnel sous la Manche
B B Hotel Calais Terminal Cité de l'Europe 3
B B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Coquelles

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 396 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. We've used the hotel many times.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Great location for tunnel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stop over

Safe parking and really nice staff , best quality of these chain hotels I’ve been in
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for overnight stop after going over to France via the Eurotunnel, nice restaurant very friendly helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
since changing owners the place seems cleaner and more friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Bernadette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it was very close to the Le Shuttle terminal, and it was very convenient. We stayed in a family room with our two children, 6 and 10 years. The room was great, two single beds and a double with lots of room unlike other family rooms we have stayed in. It was also quiet and dark, so we had a good sleep. Breakfast was nice with lots of options, and the staff were friendly and welcoming. Parking was free and convenient. We would definitely stay here again if we were travelling on the shuttle.
Stayed 1 night in Apr 2025

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Eurotunnel - like Close to Eurotunnel - busy!
Stayed 1 night in Apr 2025

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great stay, clean, tidy, friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for when you are crossing with the Eurotunnel and you need to stay the night!
Stayed 1 night in Mar 2025

8/10 Good

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the channel tunnel, easy parking. Restaurants nearby in shopping centre. Staff were friendly. However the room was warm so had to leave window open but lots of cigarette smoke came in from people smoking at front of the hotel
Stayed 1 night in Mar 2025

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to le shuttle exit is great. Hotel staff very welcomimg and efficient.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Near the tunnel

Near to the tunnel, good value clean and functional
Stayed 1 night in Mar 2025

10/10 Excellent

Jacquie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay very close to Le Shuttle. Everything about this hotel was good. Probably the safest I have ever felt staying in a hotel as was also used by a lot of Police and Border Agents :) Staff were incredible friendly, breakfast was very good. Would highly recommend this hotel. Room was clean and tidy and bed comfy.
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for 1 night

Heating control broken , reception changed our room .Meal in dining room was poor
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location for some shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Yanique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

DEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and clean.

Great location if you want an early morning get away. Really close to Tunnel. Hotel is modern and clean. Hotel has a bar & breakfast was good we would definitely stay there again.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

laura

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tilly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again!

Safe and comfortable hotel. Easy parking and check in. The rooms were clean and spacious with everything you could need. The staff were friendly and helpful. The breakfast was delicious and had everything you could want - we were spoiled for choice.
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean the staff amazing they doing very good job.thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for tunnel / ferry crossing.
Stayed 1 night in Feb 2025