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B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

3.0 star property

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Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Reception
Dinner served
Reception
Double Room, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Place de Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Place, Cité Europe
    ‪3 min walk‬
  • Place, Channel Outlet
    ‪15 min walk‬
  • Place, Regional Natural Park of the Caps and Opal Marsh
    ‪15 min walk‬

Room options

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Double Room, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Triple Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room, Non Smoking

Quadruple Room, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Accessible, Non Smoking

Double Room, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Double Room, Accessible, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2

View all photos for Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 3

View all photos for Accessible Double Room

Premium bedding, in-room safe, desk, blackout curtains

Accessible Double Room

  • Sleeps 2

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

  • Sleeps 4

View all photos for Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Twin Room

  • Sleeps 2

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About this property

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles offers 126 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries.

This Coquelles hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles. During your stay, you're just a quick walk from Cité Europe. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Cap Blanc-Nez and 13 minutes from Port of Calais
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles also features concierge services, laundry facilities, and a front desk safe. Self parking is free.

This 3-star Coquelles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Ibis Kitchen – This wine bar only serves dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 7 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11.90 to 13.70 for adults and EUR 4.50 to 4.50 for children
  • Pet fee: EUR 7 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Calais Tunnel sous la Manche
B B Hotel Calais Terminal Cité de l'Europe 3
B B HOTEL Calais Terminal Cité de l'Europe 3 étoiles
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Coquelles

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 1004 reviews
Rating 8 - Good. 376 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Russell

Stayed 1 night in Dec 2025

8/10 Good

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities
Clean room and bathroom. Easy check in and out
Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good starting point for driving holiday. Restaurant is under new management and is excellent and good value. Rooms are not huge but perfectly adequate.
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Clean and good for a ferry/ le shuttle stop over next to cite Europe
Stayed 1 night in Nov 2025

10/10 Excellent

Neg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were super clean and comfortable Beds and bed sheets very immaculately clean. Very nice polite staff, we had a great stay. Definitely worth booking this hotel for future visits. Very close to the aquarium, outlets and the beach. Breakfast was a good variety of food and pastries for a small hotel, everything fresh and nice.
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Stayed 1 night in Nov 2025

10/10 Excellent

N

Business traveller
Liked: Cleanliness, staff & service
Great staff and amazing food
Stayed 1 night in Nov 2025

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking seemed nice and secure for the hotel. Breakfast had a bigger selection than I expected. Rooms was good and shower was great ( good pressure and control). Paper cups in room and the tea option was the only element I would change. Don't like a hot drink in a smallmpape cup. Service and team were great though, very friendly, attentive and efficient.
Stayed 1 night in Nov 2025

8/10 Good

Nwakaku

Stayed 1 night in Oct 2025

6/10 Okay

Lai Chung

Stayed 2 nights in Oct 2025

10/10 Excellent

ADRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel , next to Eurotunnel so convenient to stay safe parking , clean modern room , friendly staff , nice meal in restaurant . Stay here on way too and from Spain
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean bedroom with extra large bed. Quiet. Great parking facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Ming

Liked: Cleanliness
Disliked: Amenities
Altough the room was clean and staff were nice, the facilities inside room are not expecred.
Stayed 1 night in Oct 2025

10/10 Excellent

Mr David A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot.

Excellent location, clean rooms and a great shower. Really good value.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't eat
Stayed 1 night in Oct 2025

4/10 Poor

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
My family and I were awake all night due to the noise of the wind howling through the terrible windows. Rooms were clean and spacious, bathroom felt like a portaloo. Surrounded by car sales rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent at their work and manner. Nothing too much trouble when a request was made for anything, whether it be for drinks, food and assistance.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good value for money. Staff very helpful. Police presence can be intrusive but at the same time makes you feel safe.
Stayed 1 night in Oct 2025

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and the staff are very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

leonila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD BREAKFAST, BUTVERY BUSY IN THE MORNING,
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. It was in fact a disabled person's room ie wet room with large sliding door but it was very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Returned here this year at the end of the holiday because the hotel us so clean, the staff are so attentive and the breakfast is great
Stayed 1 night in Sep 2025