Comfort Suites Omaha East-Council Bluffs

2.5 star property

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Photo gallery for Comfort Suites Omaha East-Council Bluffs

Exterior
Suite, 1 King Bed, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Suite, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1801 S 35th St, Council Bluffs, IA, 51501
  • Place, Ameristar Casino Hotel at Council Bluffs
    ‪14 min walk‬
  • Place, Mid-America Center
    ‪18 min walk‬
  • Place, Horseshoe Council Bluffs
    ‪2 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪16 min drive‬

Room options

Deluxe Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

King Suite Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Omaha East-Council Bluffs

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Comfort Suites Omaha East-Council Bluffs offers 66 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. 50-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2024.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Suites Omaha East-Council Bluffs. During your stay, you'll be within walking distance of Joe's Karting. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 5 minutes by car from Creighton University and 6 minutes from CHI Health Center Omaha
  • Cats and dogs welcome for a fee
Comfort Suites Omaha East-Council Bluffs offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at Comfort Suites Omaha East-Council Bluffs. Self parking is free.

This Council Bluffs hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated guestrooms - March 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 10:00 PM
  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Council Bluffs
Comfort Suites Hotel Council Bluffs
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs Hotel
Council Bluffs Comfort Suites
Comfort Suites Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel
Comfort Suites Omaha East-Council Bluffs Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel Council Bluffs

Comfort Suites Omaha East-Council Bluffs Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 258 out of 1007 reviews
Rating 8 - Good. 303 out of 1007 reviews
Rating 6 - Okay. 192 out of 1007 reviews
Rating 4 - Poor. 132 out of 1007 reviews
Rating 2 - Terrible. 122 out of 1007 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Doreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the check in to check out the staff were all so friendly. They treat you like family guest
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
It was alright but had to ask to get to the pool and hot tub but otherwise it was a good stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very fast and very efficient. The only problem was the TV would not work, but they did try to fix it, they couldn’t at that time. Everything else was Great. And morning Breakfast was wonderful.
Stayed 1 night in Oct 2025

2/10 Terrible

Bryant

Travelled with family
Disliked: Property conditions & facilities, room comfort
None of the fitness equipment worked, the towels were dirty, funky smells, lots of damage to the room, front desk couldn’t give you change for laundry….the showers were 10/10 though.
Stayed 1 night in Oct 2025

4/10 Poor

Austin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Broken toilet, room wasn't very clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub needed to be hotter
Stayed 2 nights in Sep 2025

8/10 Good

April

Travelled with family
Liked: Staff & service, amenities
I’m going to start with the good first. The manager at this property is the best I’ve ever experienced! He was very receptive, and did his best to make our stay comfortable. The breakfast was wonderful. They ran out of food about 1/2 hour before closing on Sunday, but I think everyone was able to get something. The pool and hot tub were ok. The key reader is not working, so you have to go to the desk every time you want in. The hot tub is a good temp. The pool is great for kids. Now. We had issues with the television. (I was with tech savvy kids, and they couldn’t get it to work) We had to wait over a hour the first night to get a maintenance person to fix. The next morning, same problem. This time however, my daughter was able to get it to work. The hotel itself is in a pretty good spot. Close to lots of stuff. It is an older hotel though. The carpets are terrible. Hallways, and our room had numerous stains. Our bathroom had food (or something) splattered on the wall. The room suited our needs, but it was very dark. Poor lighting which made me worry about what we weren’t able to see. All in all, it was an okay place to stay. If I go to Omaha again, I will probably find somewhere else though.
Stayed 2 nights in Sep 2025

8/10 Good

Mary, Quanah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff were friendly. Only complaint is the keys deactivated every day even though we kept them away from electronics.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mindi

Stayed 2 nights in Sep 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was awesome close tobeverything we did. And easy excess. The customer service was amazing. Room was clean and comfortable. Couldbhave used some minor cosmetic repairs. But it did not affect our stay
Stayed 2 nights in Sep 2025

8/10 Good

Israel

Liked: Staff & service
Disliked: Property conditions & facilities
La piscina y el jacuzzi y cuando llegué me tenían otro cuarto no el cuarto que yo reservé
Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean nice place to stay
Stayed 2 nights in Sep 2025

6/10 Okay

Maribel, Waterloo

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was a good place for the most part but I thought it was weird the manager opened the door to our room without knocking and claimed to be checking on how our stay was so far.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost was less than many properties we've stayed at that were lower quality. The front desk manager was very friendly and gave good local restaurant recommendations. The property is older but very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy smooth check in.
Stayed 1 night in Sep 2025

8/10 Good

Jen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Breakfast was very nice,rooms was clean,front desk guy was not rude but kinda pushy
Stayed 1 night in Aug 2025

2/10 Terrible

Randall

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property had odor in room
Stayed 1 night in Sep 2025

4/10 Poor

Myisha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arrival to our room, the door was ajar. Unsure if someone had been in the room before we checked in. The room had a strong odor of wetness and mildew. The room needed multiple repairs throughout. The wallpaper was curling off the wall. The next morning, my husband and I were making the bed and noticed a spot of blood on the edge of the blanket. The staff were friendly, but our room was not aesthetically pleasing, did not feel clean, had no functional equipment. Would not go back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient to the highway and easy to access. Staff was so kind and helpful. We especially loved Richard in the breakfast area. Breakfast was good with many options. The pool and hot tub were a welcome respite after our time on the road. For the price, this hotel can’t be beat and we will definitely return as we pass through. Thank you for a peaceful night’s stay!
Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Andrea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff. Area was in poor condition and dirty floors. Over charged my card with the deposit twice.
Stayed 1 night in Sep 2025

6/10 Okay

Ericka

Stayed 3 nights in Aug 2025

4/10 Poor

Shana, Des Moines

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were on the first floor and right by the stairs. All night long it was constant stomping noises. Upon check-in, we were charged over $600 on our card. When we brought it up to the person at the front desk, he barely apologized and then just said “you’ll see the refund in a few days“ There were a ton of spiders in our room and a lot of updating needs to be done. Would not stay here again.
Stayed 1 night in Aug 2025