Hyatt Place Dallas/Grapevine

3.0 star property

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Photo gallery for Hyatt Place Dallas/Grapevine

Exterior
Premium bedding, down duvets, desk, laptop workspace
Premium bedding, down duvets, desk, laptop workspace
Outdoor pool
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
2220 W Grapevine Mills Cir, Grapevine, TX, 76051
  • LEGOLAND® Discovery Center
    ‪10 min walk‬
  • Grapevine Mills Mall
    ‪12 min walk‬
  • Gaylord Texan Convention Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed (High Floor)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Hyatt Place Dallas/Grapevine

Hotel with free breakfast, near Grapevine Mills Mall
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place Dallas/Grapevine offers 125 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hyatt Place Dallas/Grapevine gets high marks from our customers. During your stay, you'll be within walking distance of Grapevine Mills Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 13 minutes by foot from Grapevine Mills Mall and a 4-minute drive from Gaylord Texan Convention Center
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee
Hyatt Place Dallas/Grapevine offers its guests an outdoor pool and a 24-hour fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Dallas/Grapevine. An area shuttle within 3 mi and A roundtrip airport shuttle (available on request) are free. Free self parking is available.

This 3-star Grapevine hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Dallas/Grapevine offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Dallas/Grapevine
Hyatt Place Hotel Dallas/Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Grapevine
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas Grapevine
Grapevine Amerisuites
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine

Hyatt Place Dallas/Grapevine Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 625 out of 1183 reviews
Rating 8 - Good. 292 out of 1183 reviews
Rating 6 - Okay. 161 out of 1183 reviews
Rating 4 - Poor. 62 out of 1183 reviews
Rating 2 - Terrible. 43 out of 1183 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jana

Stayed 1 night in Dec 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Pamela

Stayed 2 nights in Feb 2025

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting this property will visit again
Stayed 1 night in Feb 2025

8/10 Good

Evelyn, Round Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there because I had to have a medical procedure in Grapevine and so I don’t remember much but I do remember that the front desk was very kind very friendly and we were able to accommodate me for deliveries that were made to the hotel. I would stay there again
Stayed 4 nights in Feb 2025

8/10 Good

Kristeen

Liked: Cleanliness
I was disappointed that the last night of my stay, the light beside the bed wouldn’t turn off - it just dimmed. So I had a light shining on my all night. I mentioned it when checking out so the light could be fixed before someone else stayed in the room. The desk agent barely acknowledged the issue. I wasn’t looking for anything except maybe an “I’m sorry”, but was surprised that the agent just shook his head in acknowledgement & looked away.
Stayed 5 nights in Feb 2025

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Katreena

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Need repairs

The hotel staff was good, I was disappointed in the damaged look of the doors, bathroom ceiling, and chips of wood on the furniture. The sink didn't drain properly. The water never really got hot only lukewarm. I felt like I should have been in a 1 star hotel and in a bad area due to all the damage to a lot of the furniture. The flooring in the hallway needs to be repaired where it changes from tile to carpet. Oh, I also asked for a late check out. They receptionist I spoke to NEVER said that there is a 10 dollar fee to do so. Lack of communication on that front, but was pleasant.
Stayed 1 night in Feb 2025

8/10 Good

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at the Hyatt I like the cleanliness, the convenient locations and the sitting areas in the units This time I left a couple of items behind and the staff has been wonderful in helping me get the items returned.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotela needs upgrades. The tooms are not clean, the shower head worked on and off.
Stayed 3 nights in Feb 2025

10/10 Excellent

Deziree

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay

Everything was okay, it was quite as well. The only thing me and my wife didn't like is one of the elevators. It would make grinding noises, even scared the staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and welcoming

We found our stay to be great. The staff was very friendly. We found it very convenient that is wascright in the middle of everything.
Stayed 1 night in Feb 2025

8/10 Good

Robert, Gilbert

Liked: Cleanliness, staff & service
Property was just okay! We have stayed at Hyatt Place properties recently, and were more than satisfied with the facility. But this property was underwhelming and looked really dated. The free breakfast was average at best. Based on our experience, the price charged was excessive. We’ll try again before giving up on Hyatt Place.
Stayed 1 night in Jan 2025

10/10 Excellent

Joel, Las Vegas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomie, clean, friendly staff, great value!
Stayed 4 nights in Feb 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No smart TV in room, was promised additional coffee packets to room three times and none were ever delivered. Front desk claimed to not have any.
Stayed 2 nights in Feb 2025

8/10 Good

Russell D

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible entrance, nice nearby parking, staff friendly. The only thong i didnt like was o was asked to make a deposit for "accessories" i think is what she said. Whe i asked what that entailed, she was sort of nonspecific. The room was very nice, but i was afraid to unwrap a paper cup for drinking. Please be sure to refund that deposit when i check out. Im taking pictures.
Stayed 1 night in Feb 2025

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and front desk was nice but I was very disappointed with the breakfast. Great distance from shopping
Stayed 2 nights in Feb 2025

10/10 Excellent

Modesto

Stayed 2 nights in Feb 2025

8/10 Good

Kenny

Business traveller
Stayed 2 nights in Feb 2025

6/10 Okay

DAWNETTA

Travelled with partner
Liked: Staff & service, amenities
We did not feel safe on the elevator. Once it didn’t even open on our floor. The elevators need updating too.
Stayed 2 nights in Feb 2025

6/10 Okay

Patrice

Travelled with family
Liked: Staff & service, room comfort

Average at best

Few things needed repair and the restroom was small. Also the television was split between two areas. Served its purpose but I’ve stayed at better places The location was superb.
Stayed 2 nights in Feb 2025

8/10 Good

Cristi

Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff has been absolutely amazing! They went above and beyond with transportation, area information, and overall kindness.
Stayed 1 night in Feb 2025