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TownePlace Suites by Marriott Dallas Downtown

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Dallas Downtown

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Executive Suite, 1 Bedroom | Living area | 40-inch LED TV with satellite channels, TV
Free daily buffet breakfast
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
BBQ/picnic Area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
555 Evergreen St., Dallas, TX, 75201
  • Place, Dallas Farmer's Market
    ‪7 min walk‬
  • Place, Majestic Theater
    ‪7 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪12 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | 40-inch LED TV with satellite channels, TV

Executive Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(33 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Coffee/tea maker, cookware/dishes/utensils

Studio, Multiple Beds

9.2 out of 10
Wonderful
(34 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Coffee/tea maker, cookware/dishes/utensils

Studio, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, cookware/dishes/utensils

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Dallas Downtown

An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and dry cleaning are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Dallas Downtown offers 132 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. 40-inch LED televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Dallas Downtown. During your stay, you're just a quick walk from Dallas City Hall. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 6 minutes by foot from Kay Bailey Hutchison Convention Center and a 3-minute drive from American Airlines Center
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Dallas Downtown offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Dallas Downtown also features barbecue grills, a picnic area, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Dallas hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Dallas Downtown Hotel
TownePlace Suites Marriott Dallas Downtown
Towne Suites riott Dallas
TownePlace Suites by Marriott Dallas Downtown Hotel
TownePlace Suites by Marriott Dallas Downtown Dallas
TownePlace Suites by Marriott Dallas Downtown Hotel Dallas

TownePlace Suites by Marriott Dallas Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 916 reviews
Rating 8 - Good. 227 out of 916 reviews
Rating 6 - Okay. 93 out of 916 reviews
Rating 4 - Poor. 52 out of 916 reviews
Rating 2 - Terrible. 77 out of 916 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities
Staff support lacking, not great room service.
Stayed 3 nights in Nov 2025

4/10 Poor

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Booked this trip through Expedia and then proceeded to pay another $300+ due to the hidden fees and valet parking, which was $41 a day. Ridiculous. The night of our first stay eight cop cars were outside our hotel room arresting someone and there are homeless people congregating everywhere. There were times I did not feel safe walking, which is the specific reason I picked this hotel…so I could walk to the convention center. The staff was nice and the hotel was clean enough but the hidden fees, valet and lack of feeling safe will guarantee I’ll never stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jocelynn

Stayed 2 nights in Oct 2025

10/10 Excellent

Gladys M.

Liked: Cleanliness, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Gladys M.

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience overall.
Stayed 2 nights in Oct 2025

10/10 Excellent

Darrell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and great customer service
Stayed 2 nights in Oct 2025

8/10 Good

Erin

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Staff was very helpful and friendly but the hotel was going through renovations and there were times it was noisy and dusty in the lobby. There was also a night that as we were waiting to pull into the valet area, there was an incident with someone on the street and multiple police officers practically swarming, weapons drawn right near our car. That was kind of scary to witness.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eric

Stayed 1 night in Oct 2025

4/10 Poor

Alex

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room, clean but curtain not working. Staff was kind and nice
Stayed 2 nights in Oct 2025

8/10 Good

Jennetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and very kind. Only downside was that our TV couldn’t connect to the internet so no late night binging for me and my husband lol but it was such a minor issue I didn’t think it was worth mentioning again to staff after they fixed it temporarily.
Stayed 3 nights in Oct 2025

6/10 Okay

Willie

Liked: Cleanliness, staff & service
Room was clean
Stayed 2 nights in Oct 2025

8/10 Good

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gen and Justin facilitated one of the best checkin experiences I've ever had at a hotel. Incredible hospitality! The hotel itself is recently remodeled, and the rooms and amenities were great. Zero complaints there. The only issue I had was with parking. While there is valet parking available, there are not enough valet spots for every room and the valet parking is an open lot in a not great part of downtown Dallas. If unable to get a valet spot, you have to park in an open lot a few streets over or find street parking. We ended up parking on the street next to the hotel, and we're grateful we did because overnight, several cars in the valet lot were broken into. We were told there was contracted security, but unclear how this happened if there was security on site. I would stay here again if I didn't have a car to park. With a car, I'd elect to stay somewhere else with safer, guaranteed parking options.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noticed a lot of car windows that were broken in the valet area. We didnt have a car there so we werent concerned.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mostafa

Stayed 3 nights in Aug 2025

4/10 Poor

Ana, Bethany

Stayed 1 night in Oct 2025

10/10 Excellent

Bryson D, Milwaukee

Stayed 2 nights in Sep 2025

8/10 Good

Daniel, Wisconsin Dells

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a rehab project going on; however, they did an excellent job of maintaining the area involved.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious, clean, and quiet environment inside the hotel and the surrounding areas outside the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location for attending a conference.
Stayed 3 nights in Sep 2025

8/10 Good

Candise

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jason, Hockley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth $300/night – unsafe, noisy, and uncomfortable stay We stayed in Room 926, and unfortunately, this was one of the worst hotel experiences we’ve had. The hotel is located in a rough part of downtown. We witnessed drug deals happening right outside the front doors. Parking is limited to risky street meters, unless you opt for their $45/night valet. The hotel is under construction — something not mentioned in the room description. Water pressure was practically nonexistent, leaving us with cold showers and barely a trickle from the faucets. Noise was constant. Sirens filled the room all night, and the creaking, dirty wood floors throughout only added to the discomfort. All of this, for $300 per night. Absolutely not worth it. We would never recommend this hotel or choose to stay here again.
Stayed 1 night in Sep 2025

2/10 Terrible

Johnathan

Stayed 1 night in Sep 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dakia

Stayed 1 night in Sep 2025

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