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Tru by Hilton Dallas Downtown Market Center

2.5 star property

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Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Bar (on property)
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Place, Dallas World Trade Center
    ‪3 min walk‬
  • Place, Dallas Market Center
    ‪7 min walk‬
  • Place, American Airlines Center
    ‪19 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(131 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.6 out of 10
Good
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(72 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is €92
includes taxes & fees
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About this property

Tru by Hilton Dallas Downtown Market Center

Hotel with free breakfast, 8-minute walk to Dallas Market Center
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, a 24-hour front desk and an arcade/games room.
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton Dallas Downtown Market Center gets good marks from our customers. During your stay, you're just a quick walk from Dallas Market Center. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests like the breakfast and bar
  • 8 minutes by foot from Dallas Market Center and a 2-minute drive from American Airlines Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Tru by Hilton Dallas Downtown Market Center. Parking is available for a fee.

This Dallas hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 666 out of 1305 reviews
Rating 8 - Good. 252 out of 1305 reviews
Rating 6 - Okay. 174 out of 1305 reviews
Rating 4 - Poor. 96 out of 1305 reviews
Rating 2 - Terrible. 117 out of 1305 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Stayed 1 night in Aug 2025

8/10 Good

Andres

Stayed 3 nights in Aug 2025

10/10 Excellent

Adebayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

8/10 Good

Elohim

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Jazmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and efficient.. Free coffee and water all day were a big plus. Breakfast was great, but it should be extended. The rooms are spacious and clean. The rooftop bar was nice. The only downside was the noise from the highway.
Stayed 3 nights in Aug 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Fees

I wasn't aware that there would be a $50.00 deposit plus a $15.00 parking fee. We'll receive$35.00 back. When it was time to unload and load our car there were no luggage cart, we waited 30min.. We had to take 2 trips to the car and back. Keep in mind my husband is on oxygen we were there for doctor visits and test at UTSW. We really enjoyed the view from the Monkey Bar.
Lobby area
View from the Monkey Bar
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal! Some of the best I have seen in the US. Kind, helpful, welcoming when we would walk in. The rooms were clean and good condition and the hotel was clean. They had a great rooftop bar that was quite popular. The neighborhood is not great -- my husband encountered a bit of a scary incident with a man on the sidewalk with a whip and unhoused people sleeping in the parking lot of the gas station next door, but there are some good restaurants and attractions -- just take Uber or Lyft.
Stayed 1 night in Sep 2025

10/10 Excellent

Yinan, Rowland Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

lashawn

Stayed 3 nights in Aug 2025

10/10 Excellent

Jong Hee, Annandale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

MANMEET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

chika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking situation was the only problem. Other than that I had an amazing stay. The hotel was convenient and clean with a smooth environment.
Stayed 1 night in Aug 2025

10/10 Excellent

Delaney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and decent food. There was not too much to walk to in the area. Friendly staff. Good for the price.
Stayed 4 nights in Aug 2025

6/10 Okay

Miiesha

Liked: Cleanliness, property conditions & facilities
Unfortunately, the male housekeeper saw me leaving my room shortly after check in, and upon my return I was missing a pair of my panties smh, something that I know for sure I packed because it was for my outfit that I was wearing last night… I even checked my car, and checked again when I got home…and I know he took it because he was watching me as I got on the elevator,
Stayed 1 night in Aug 2025

10/10 Excellent

Breane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like coming to Tru hotel. Its always a great experience. Will be coming here again soon
Stayed 1 night in Aug 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more and better options for the all you can eat breakfast
Stayed 2 nights in Aug 2025

2/10 Terrible

Adane Alemu

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge for parking, they don’t make Beds clean the room and more.
Stayed 3 nights in Aug 2025

2/10 Terrible

Autumn, Cedarburg

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
Had to be moved twice due to the first room smelling strongly like cigarettes and the next room had a broken toilet. The third room smelled like mildew, but it was late so we dealt with it and left early in the morning
Stayed 1 night in Aug 2025

10/10 Excellent

beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I traveled alone for business and didn’t feel unsafe. Parking is $15 a day, which i think is a little inconvenient. There is also a bar? Upstairs so there is valet for that. So parking can be a bit of an issue as it’s not a huge parking lot. Staff are Really nice here. Rooms are clean and comfortable. Breakfast was basic, but appreciated. Loved that there is coffee and tea in the lobby all day. Would be nice to have a microwave in the rooms. You have to go downstairs to warm up leftovers or anything. Hard when you are extremely tired. The hotel is next to the highway FYI. They do provide ear plugs which is a nice touch. For me, it was hard to sleep.
Stayed 5 nights in Aug 2025

4/10 Poor

Dajai

Stayed 1 night in Aug 2025

8/10 Good

Lucy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Average stay with lovely staff

Hotel was good and staff were welcoming. Room smelt damp and hall light did not work and no bin available. Other than that would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025