4/10 Poor
Julia
Travelled with family, Travelled with pets
2 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bed and bathroom were the only acceptable part of the stay.
1. no wifi, we were told the “wifi box is broken” and that it “wouldn’t be fixed” when we asked if it would be working again during our stay.
2. tv unusable, screen said “scrambled connectivity” and it would not play any channels.
So we weren’t able to watch tv or use any internet, no entertainment was annoying but the lack of wifi was frustrating as we needed it for work.
3. The side door to pet area out of service, we were traveling with a puppy and had called over a week in advance to ask for a room close to an exit so we could let her out at night. They placed us a few rooms away from the side exit but the doors were out of service (no entrance or exit possible) so that ended up making it extremely inconvenient to exit the building during the night.
4. The pet area was filthy and disgusting, it was COVERED in dog poop. I understand it’s due to a lack of pet owners cleaning up but it was so bad it was completely unusable and unsafe for us to take our dog there.
Super frustrated with this stay, felt like we were staying at a $30 motel, definitely would NOT recommend and we won’t be staying here again.
Julia
Stayed 1 night in Aug 2025
