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Microtel Inn & Suites by Wyndham Urbandale/Des Moines

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Exterior
Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds
Lobby
Desk, blackout curtains, iron/ironing board, cots/infant beds
Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
8711 Plum Dr, Urbandale, IA, 50322
  • Merle Hay Mall
    ‪6 min drive‬
  • Living History Farms
    ‪7 min drive‬
  • Drake University
    ‪12 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Deluxe Studio Suite, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Studio Suite, 1 Queen Bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, cots/infant beds

Studio Suite, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Hotel in Urbandale with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a business centre and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a TV in a common area. Change of towels is available on request
Microtel Inn & Suites by Wyndham Urbandale/Des Moines offers 76 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Televisions come with premium cable channels.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, you'll be close to Pioneer Hi-Bred Headquarters. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include newspapers, a business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Drake University and 12 minutes from Jordan Creek Town Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre and 2 meeting rooms are available. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Microtel Inn & Suites by Wyndham Urbandale/Des Moines. Limited free parking is available on a first-come, first-served basis.
Guests are served a free continental breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Double sofa bed
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 77 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn Wyndham Hotel Urbandale Des Moines
Microtel Inn Wyndham Urbandale Des Moines
Microtel Inn Wyndham Urbandale/Des Moines Hotel Urbandale
Microtel Inn Wyndham Urbandale/Des Moines Hotel
Microtel Inn Wyndham Urbandale/Des Moines Urbandale
Microtel Inn Wyndham Urbandale/Des Moines
Microtel Urbandale
Microtel Inn And Suites Urbandale Hotel Urbandale
Urbandale Microtel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Hotel
Microtel Inn & Suites by Wyndham Urbandale/Des Moines Urbandale

Microtel Inn & Suites by Wyndham Urbandale/Des Moines Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 333 out of 1004 reviews
Rating 8 - Good. 325 out of 1004 reviews
Rating 6 - Okay. 174 out of 1004 reviews
Rating 4 - Poor. 92 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Travelled with family
Breakfast was all cold items except for biscuits and gravy and you could make yr own waffles
Stayed 1 night in Mar 2025

6/10 Okay

Alexandria

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Feb 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Was only there for three hours. TV did not work. Found old used deodorant in the bathroom. Then found bed bugs in the bed. We left immediately. Still haven’t heard from them about a refund. They did offer us another room but nope! Not recommended at all.
Stayed 1 night in Feb 2025

4/10 Poor

Felipe

Disliked: Cleanliness, property conditions & facilities
Run down, and room was small and dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Petronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Crystal

Disliked: Room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2025

10/10 Excellent

Argelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
voice was muffled. The TV control only worked to change channels. All other functions had to be done by hand.
Stayed 1 night in Jan 2025

6/10 Okay

Joseph Anthony, Parker

Travelled with family and small children
Convenient but an average hotel. If you need a place for a night and want basic this is it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry

Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable, very clean, nice owner. We stay here on our cross country trips.
Stayed 1 night in Dec 2024

2/10 Terrible

Douglas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Owner is a cheap skate

My business trip got cut a day short but the hotel owner refused to credit the night I didn’t stay. “What a cheap skate, and thief”. Also the room wasn’t cleaned after my first night, and the hair dryer in the bathroom was broken. He said he would replace it, but didn’t. No ice bucket either. And the free breakfast was stale biscuits and gravy.
Stayed 3 nights in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities
The staff was rude. They were having a computer problem and insisted that I was giving them a bad credit card. Then proceeded to charge me for the room twice. When I requested a refund the next day over the telephone they charged my card again. I didn’t need to spend my vacation time on the phone resolving this issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Noel

Queen room without a suite. Very small space. Queen bed looked like a full-size. Very nice big room if reserving King Suite.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service

Not impressed

Was not impressed with this hotel. I can’t remember the last time I got a room that did not have a refrigerator. This hotel needs some updating. The door going to the bathroom did not latch when closed. The TV location was very high for how small it was. When we first arrived into our room, we turned on the light switch as the curtains were drawn and the room was very dark. The light flickered several times but did not come on until we walked into the room and turned on a different light. There were no napkins in the kitchen area. We had to use paper towels from the sink area instead.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, on site breakfast, clean room
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Oct 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024