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Country Inn & Suites by Radisson, Novi, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Novi, MI

Exterior
1 bedroom, desk, blackout curtains, iron/ironing board
Free daily buffet breakfast
1 bedroom, desk, blackout curtains, iron/ironing board
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
21625 Haggerty Rd, Novi, MI, 48375
  • Place, Laurel Park Place
    ‪4 min drive‬
  • Place, Twelve Oaks Mall
    ‪6 min drive‬
  • Place, Suburban Collection Showplace
    ‪8 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, 1 Bedroom Suite, Deluxe Suite

1 bedroom, desk, blackout curtains, iron/ironing board

1 King Bed, 1 Bedroom Suite, Deluxe Suite

7.8 out of 10
Good
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Novi, MI

Suburban hotel with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an indoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, spa services and a business centre.
Country Inn & Suites by Radisson, Novi, MI offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Hot Tub. The spa is equipped with a hot tub. The spa is open daily.
The free breakfast at Country Inn & Suites by Radisson, Novi, MI gets high marks from our customers. During your stay, you'll be close to Suburban Collection Showplace. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Suburban Ice-Farmington Hills and a few minutes from Ascension Providence Hospital Health Center at 7 Mile
Country Inn & Suites by Radisson, Novi, MI offers its guests a full-service spa, an indoor pool, and Access to hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A children's pool, a fitness centre, and spa services are also featured at the business-friendly Country Inn & Suites by Radisson, Novi, MI. Free self parking is available.

This Novi hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Books
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business centre
  • Computer station

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (61 centimetre high)
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 24 September 2025 to 24 October 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Novi
Quality Novi
Novi Inn
& Suites By Radisson, Novi, Mi
Country Inn Suites by Radisson Novi MI
Country Inn & Suites by Radisson, Novi, MI Novi
Country Inn & Suites by Radisson, Novi, MI Hotel
Country Inn & Suites by Radisson, Novi, MI Hotel Novi

Reviews

Country Inn & Suites by Radisson, Novi, MI Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 428 out of 1011 reviews
Rating 8 - Good. 269 out of 1011 reviews
Rating 6 - Okay. 146 out of 1011 reviews
Rating 4 - Poor. 78 out of 1011 reviews
Rating 2 - Terrible. 90 out of 1011 reviews

Reviews

10/10 Excellent

Changqing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staff is very friendly. Breakfast is good
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Stayed 4 nights in Jul 2025

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No housekeeping entire stay of a week.

Never once in the week we were there was our room serviced. 3 times we brought this to the attention of the front desk but they did not accommodate us, we were given the excuse that they didn’t have housekeeping on weekends. What about the other 5 days? We were told next visit they would discount for us. Well there won’t be a next time. They had their chance, I expect service during my stay not promises. The man at the front desk was condescending to me, a woman, he would only address my husband and directed his comments to him and not me. We will not be staying again.
Stayed 6 nights in Jun 2025

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty decent place.

Overall, it was a great stay. The hotel was clean and the staff was very friendly. The breakfast was above average, for a hotel in this price range. It does need a little updating, but nothing major. Plenty of outlets and usb charging ports. My only negative is that, I got the impression that they were allowing people to"live there" long term. One person even mentioned that they had lost their apartment lease and were staying at the hotel. It seemed that the "residents" had taken over the pool and hot tub. We, really never got a good opportunity to use the facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 7 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Front Lobby nice looking, but route to elevator & rooms difficult to find & dark ,& dingy. Stacks of supplies off of the hallway entrance. Hotel carts were small, ackward & unavailable. (People took them into their rooms & didn't return, but stuck them in the halls on 4th floor.) Room wasnt ready until after 6 pm, but vheck in time was 4 pm. Pool good.
Stayed 1 night in Jul 2025

4/10 Poor

catherine, oconomowoc

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Bed was hard-just shy of sleeping on the floor. There was no housekeeping service on the weekend which was when we stayed. Parking was limited around the entrance. Freezer in small refrigerator was iced over so it was hard to squeeze in the items we needed to keep frozen. I must say that the breakfast each morning was good and the cook very friendly We would NOT stay here again. This is the second Country Inn that has been disappointing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Very clean. Convenient location Great prices
Stayed 2 nights in Jul 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Satyanarayana

Disliked: Staff & service
The experience is OK
Stayed 1 night in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property were clean and in good condition. Pleasant breakfast area and good selection of breakfast food.
Stayed 1 night in Jul 2025

8/10 Good

Hideo

Stayed 4 nights in Jun 2025

2/10 Terrible

Karen

Disliked: Amenities
I already wrote a review. I will never stay there again. The staff was wonderful. The lobby was nice. The exterior was nice. I submitted pictures. The flooring in the room was disgusting. It was amazing. The bed was actually comfortable and appeared clean. Otherwise I wouldn’t have stayed. It was very late when I arrived After a very long trip. Again, I will never stay there again. I didn’t even take my shoes off, stepped on towels, put a towel down in the bathtub to stand on when I took a shower and kept my sneakers on the entire time couldn’t even feel comfortable walking in socks.
Stayed 1 night in Jun 2025

4/10 Poor

Karen

The front desk was wonderful. I had made two reservations with a day in between. I tried to cancel the second, but it was too late to do so by the time I checked in for the first date. Otherwise, I would’ve canceled. I have never stayed in a room that was so dirty. Other than the bed, which was clean and comfortable, the floor, the carpet everything was disgusting. It was very late when I got in, and I was only there for hours otherwise I would’ve left. I had to put a towel down in the bathtub to step on in order to take a shower. I kept my shoes on the entire time I wouldn’t even put my socks on the rug. I took pictures of it. It was absolutely disgusting. I looked as I went through the hallways, the hallway rugs were disgusting as well. It is a shame because it’s a beautiful building. The lobby was nice and years ago granted it was 20 years ago it was a lovely place to stay. To look at it from the outside, the building looks beautiful. The lobby looks beautiful. The staff at the front desk were absolutely lovely, but the room itself was awful. I kept all of my things up high. I didn’t even want my shoes on the floor. If I hadn’t been coming from such a long distance, I wouldn’t have stayed. Surprisingly though the bed appeared clean and it was quite comfortable. It was odd to have a clean, comfortable bed, beautiful exterior - lobby but offer such dirty flooring and walls. There were stains everywhere. I’ve never written a bad review before. I’ll never stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The corners in the bathroom need to be cleaned out. Otherwise, room was very clean.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

You get what you pay for

This hotel was ok for the price we payed. No room service over 4 days. Had to ask for additional and fresh towels. Level of cleanliness left something to be desired. Bathroom floor and tub needed to be scrubbed. Drink stains on carpet in room. Desk clerk not super willing to be helpful. Pool walls and floor in pool room need a good scrubbing. Pool towels, when they were available, were stained. Breakfast monitor was the sweetest woman! Took care of all of us. Thanks, Mary!
Stayed 4 nights in Jun 2025

4/10 Poor

Tom

Business traveller
Disliked: Staff & service

Crappy service

Reservation issues - paid for 3 rooms and hotel claims only 2 reservations made. Unable to find anyone to assist with the billing issue.
Stayed 1 night in Jun 2025

10/10 Excellent

Noni

Disliked: Cleanliness
Friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey, Memphis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiran

Stayed 1 night in Jun 2025

6/10 Okay

Patrick

Liked: Room comfort
We were ungraded to a king suite. Upon entering we noticed a musty smell, there was no soap, shampoo or conditioner. The complimentary breakfast was ok. We would not stay there in the future.
Stayed 2 nights in Jun 2025

8/10 Good

Robin

Stayed 1 night in Jun 2025

6/10 Okay

DEBORAH, Henderson

Stayed 1 night in Jun 2025

6/10 Okay

Janice

Stayed 1 night in Jun 2025