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Aparthotel

Emirates Grand Hotel

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Photo gallery for Emirates Grand Hotel

One Bedroom Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds
One Bedroom Suite with Burj Khalifa View | Living area | 40-inch flat-screen TV with cable channels, TV
Egyptian cotton sheets, premium bedding, Select Comfort beds
Exterior
Indoor pool

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Sheikh Zayed Road, Trade Centr, Dubai, 116957
  • Place, Dubai Mall
    ‪19 min walk‬
  • Place, Burj Khalifa
    ‪2 min drive‬
  • Place, Dubai World Trade Centre
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Club Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Club Room

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe King Room

  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Burj Khalifa View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe King Room with Burj Khalifa View

  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room with Burj Khalifa View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Club Room with Burj Khalifa View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite with Burj Khalifa View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Club Suite with Burj Khalifa View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Twin Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Twin Room with Burj Khalifa View

Executive Twin Room with Burj Khalifa View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Twin Room with Burj Khalifa View

  • 50 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds

One Bedroom Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite with Burj Khalifa View

One Bedroom Suite with Burj Khalifa View | Egyptian cotton sheets, premium bedding, Select Comfort beds

One Bedroom Suite with Burj Khalifa View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds

Two Bedroom Suite

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for 3 Bedroom Suite with Burj Khalifa View

Egyptian cotton sheets, premium bedding, Select Comfort beds

3 Bedroom Suite with Burj Khalifa View

  • 100 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Grand Suite with Burj Khalifa View

Grand Suite with Burj Khalifa View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Grand Suite with Burj Khalifa View

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About this property

Emirates Grand Hotel

Pet-friendly aparthotel connected to a railway/underground station in Dubai with a full-service spa
This aparthotel features a full-service spa, an indoor pool and a restaurant. Free self parking and a free manager's reception are also provided. Additionally, a 24-hour health club, a bar/lounge and a 24-hour business centre are on-site. Each apartment offers comforts like a Select Comfort bed and Egyptian cotton sheets, plus free WiFi and a flat-screen TV with cable channels. 24-hour room service, a coffee/tea maker and free bottled water are among the other amenities available to guests. Change of towels is available on request.
Emirates Grand Hotel offers 450 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a 24-hour health club.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NA. The spa is open daily.
With your stay at Emirates Grand Hotel, you'll be connected to a railway/underground station and within walking distance of Dubai Mall. You'll find features such as free self-parking and a free manager's reception, plus a full-service spa. Built in 2005, this aparthotel has 450 apartments over 31 floors. Enjoy your stay with amenities like free WiFi and a Select Comfort bed in each apartment.
  • Each apartment offers a Select Comfort bed, 24-hour room service and a flat-screen TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Dubai Mall and 5 minutes from Burj Khalifa
  • Pets welcome free of charge
Emirates Grand Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Emirates Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available. A complete renovation of Emirates Grand Hotel was completed in September 2024.

Smoking is allowed in designated areas at this Dubai aparthotel.

The aparthotel hosts a free manager's reception daily.
Emirates Grand Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Pool/Spa

  • Full-service spa
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: WiFi (AED 90 per stay)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 52 per person
  • 24-hour room service
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: AED 250 per day
  • Select Comfort mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room accessibility
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Lockers
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • In a shopping district
  • Near a metro station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 100% renewable energy
  • 31 floors
  • 450 units
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2005
  • Connecting units available
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual decor
  • Individual furnishings
  • Renovated - September 2024
  • Soundproofing
  • Towels (changed on request)
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 250.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 52 per person
  • Fee for wireless Internet in public areas: AED 90 per stay (rates may vary)
  • A late check-out fee will be charged
  • Rollaway bed fee: AED 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Emirates Grand Hotel.

Property is also known as

Emirates Grand Hotel Apartments Dubai
Emirates Grand Hotel Apartments
Emirates Grand Dubai
Emirates Grand
Emirates Grand Hotel Dubai
Emirates Grand Hotel Aparthotel
Emirates Grand Hotel Apartments
Emirates Grand Hotel Aparthotel Dubai

Emirates Grand Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 124 out of 621 reviews
Rating 8 - Good. 125 out of 621 reviews
Rating 6 - Okay. 108 out of 621 reviews
Rating 4 - Poor. 102 out of 621 reviews
Rating 2 - Terrible. 162 out of 621 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

John, Selby

Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed in some budget hotels but none as neglected as this one. On arrival, five staff were on reception but just ignored me until I eventually demanded service. I then arrived to my room to find no towel, hand soap or body wash or toilet paper, and was told these were provided on request only. Seriously? The room furniture is very tired, the carpet could do with vacuuming, and the bathroom was frankly disgusting. The elevators are also a joke. Really not good.
Stayed 3 nights in Oct 2025

2/10 Terrible

Shinsuke

Business traveller
Disliked: Cleanliness, room comfort
no towels were supplied.
Stayed 2 nights in Oct 2025

2/10 Terrible

Dennis

Business traveller
Disliked: Cleanliness, room comfort
There were no towels. I called reception but no answer. So I went down to ask for some there were 6 people complaining about the horrendous service. I left the hotel as soon as it was daylight. it was filthy.
Stayed 1 night in Oct 2025

2/10 Terrible

hamed

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The only positive thing about this hotel is the view! Staff are mean hotel is not clean no lotion no toilet paper no bath tub .... All in all bad experience
Stayed 1 night in Oct 2025

2/10 Terrible

Akiya

Business traveller
Disliked: Amenities, property conditions & facilities
Unsafe
Stayed 4 nights in Oct 2025

4/10 Poor

Marc

Disliked: Cleanliness, room comfort
There were no towels, toilet papers nor teas. I had to ask for them. Asked for them to be brought after I was back in my room as I did not secure my valuables.when I got back to the room there were two dingy towels placed on bed despite me saying not to go into room without me being there. The check in was a disaster, very disorganized and no sense of priority based on who was there waiting first. The room itself was okay, the hallways smell musty and need airing out
Stayed 1 night in Oct 2025

2/10 Terrible

Elsa

Business traveller
Disliked: Cleanliness, room comfort

Never Here!

Prime location.... Unsanitary rooms and bathroom...
Stayed 2 nights in Oct 2025

2/10 Terrible

HAMID

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

arman

Stayed 4 nights in Sep 2025

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Susan

Disliked: Cleanliness, property conditions & facilities
The bathroom was always wet , my partner slipped and fell on the floor hurt his back, the communication with cleaners ask them things keep forgetting to bring asking them everyday for something not enough experience in their line of work , it stayed 24 hour room service they don’t have it anymore I was told a bar there isn’t one false statements bout property , and check in told me I don’t have a room I had tonesitb3 hours for a room , no apologies or refund or any consolation to it not good enough have stayed there before and wasn’t this bad
Stayed 9 nights in Sep 2025

2/10 Terrible

Peter

Disliked: Cleanliness, room comfort

Worst Hotel

This is by far the worst hotel. You make a booking 2wks in advance and upon arriving at the hotel the staff say they are fully booked. Why do you accept bookings if you can't hold much of a capacity? Anyone wants to book this hotel be prepared for a rude shock.
Stayed 7 nights in Sep 2025

2/10 Terrible

Abdishakur

Travelled with family, Travelled with group
Disliked: Cleanliness, room comfort
Horrible could not stay I left and booked a new hotel
Stayed 1 night in Sep 2025

4/10 Poor

Youssef

Business traveller
Disliked: Room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

showkat

Travelled with family
Disliked: Cleanliness, room comfort

Never to visit again

This should not even be a hotel. Rude and unprofessional staff, run down property.
Stayed 2 nights in Aug 2025

4/10 Poor

Tarek Al, Destin

Business traveller
Disliked: Cleanliness, property conditions & facilities
Old property. Rooms are fealty smells.
Stayed 4 nights in Aug 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

6/10 Okay

Brianna

Liked: Cleanliness
Amazing view of the Burj Khalifa
Stayed 2 nights in Jul 2025

2/10 Terrible

Lee

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had broken furniture, torn curtains, a broken bath/shower and needed complete refurbishment. We arrived at 5am from a night flight so slept for a few hours and then immediately checked out from an 8 day planned stay. We were refused a refund.
Stayed 8 nights in Jul 2025

2/10 Terrible

Arshad shabeer

Travelled with pets
Good
Stayed 1 night in Jun 2025

4/10 Poor

Igor

Disliked: Cleanliness, room comfort

Nothing except for good location

The main advantage of the hotel is its location — just 50 meters from the entrance to the Financial Centre metro station. The windows offer a view of the Burj Khalifa. Everything else is disappointing. Even the view of the Burj Khalifa doesn’t bring much joy, as the windows are very dirty. The furniture is old. The dining table in my room was actually chipped. The kettle was dirty inside — I had to clean it myself. When I checked into the room, there were no towels or clothes hangers. There is a phone in the room, but no instructions anywhere on how to call reception. I had to go down to reception and ask for towels and hangers. The receptionists promised to bring everything within 15 minutes. However, after an hour, I had to go down again because nothing had arrived. Eventually they brought towels, but instead of two large ones, only one. They promised to bring the second one in 15 minutes, but it never came. The same happened with my requests to have laundry collected and then returned. On the day of departure, I asked reception to arrange a late checkout until 2:00 PM. The receptionist assured me there would be no problem. However, at 12:30 PM, a different staff member called and insisted I vacate the room immediately. I had made two separate bookings — the first for two nights, the second for five nights right after. I did this deliberately after reading that many guests were unhappy with the hotel. I am too. And I cancelled the second booking.
Stayed 2 nights in Jun 2025

6/10 Okay

Himanshu jagdish

Travelled with family
Liked: Room comfort

pretty good location and decent price

Hit or miss ... some rooms feel old some feel new ...its random luck which one u get
Stayed 5 nights in Jun 2025

6/10 Okay

Yasmine

Was alright. Found a cockroach in the toilets and whenever I want to open the tap of the shower, water would come out yellow for like 5s
Stayed 7 nights in Jun 2025

8/10 Good

Delfie, Drummondville

Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at the hotel despite a few room for improvements. I can see that the management has really tried to make the service better. Lift was okay, not that long wait. Reception are quick and made me feel welcomed. Naif and Bejay? has also helped me regarding my room request. Till next time! :)
Stayed 1 night in Jun 2025