See all properties

The General Palmer Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The General Palmer Hotel

Interior entrance
Interior
Lobby lounge
Mountain view
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillow-top beds

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night
Historic Strater Hotel
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,106 reviews
Historic Strater Hotel

About this property

The General Palmer Hotel

Coffee/tea in a common area, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, a library, tour/ticket assistance and a porter/bellboy are on-site. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with complimentary bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at The General Palmer Hotel gets good marks from our customers. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. Enjoy features like free self-parking, plus concierge services and a library.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the overall condition of the property and the beds
  • Steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes on foot from Durango Area Tourism Office
Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the historic The General Palmer Hotel. Self parking is free.

This 4-star Durango hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historic property.
Stayed 1 night in Dec 2025

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always love this place. It's charming and welcoming. Breakfast is a treat.
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Stayed 1 night in Nov 2025

8/10 Good

Tobin

Travelled with partner
Liked: Property conditions & facilities
yes
Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was Helpful and the hotel is beautiful Close to everything downtown
Stayed 3 nights in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown location
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained and the entire experience was positive. The staff are very friendly and accommodating, and the rooms are very clean and cozy. We will definitely come back.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Yes, the room was spotless and the staff was wonderful. Everyone we interacted were very welcoming, attentive and told us stories about the history of the hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service
Loved the staff, the peace and quiet, the beauty of the town during the holidays just outside our door … it was dreamy!
Stayed 2 nights in Nov 2025

10/10 Excellent

roosmarijn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, they had eveything, very friendly staff and the bed was comphy. The only thing is it can get cold in the evenings in your room there. Properly because the building is so old. They do have a heater in your room, but i havent found out how to turn it on. I would definitely come here again!
Stayed 2 nights in Nov 2025

6/10 Okay

Aditya Kaushal

Stayed 2 nights in Nov 2025

8/10 Good

Casey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was super clean and the staff was incredibly friendly and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Both my Sister and I, along with our Husbands felt at home. The staff were so kind and generous with good information about the area. Our rooms were beautiful and comfortable. The breakfast was delicious. The views were beautiful.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Beautiful spotless room. Beautiful hotel in general.
Stayed 1 night in Nov 2025

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made the stay even better! Very convenient to walk everywhere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Staff was 100% welcoming, and accommodating! The rooms are vintage and comfortable Perfect location for walking around downtown
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic charm, clean room, friendly staff, good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chandler was fabulous when we arrived. He gave us great information and some history of the hotel as well as great suggestions for seeing the town.
Stayed 1 night in Nov 2025

10/10 Excellent

sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The staff was friendly and helpful as well as informative and parking was good. We didn’t move our vehicle once while we were there breakfast was delicious and convenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Lovely hotel!
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
It is a historical building. It was very clean for a historical building. The staff is pleasant and informative and especially the morning person went out of his way to learn more about my trip and make some recommendations.
Stayed 1 night in Oct 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, and very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Diane, Millcreek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel, nice large room. They were nice to move our room on check in when we needed an elevator vs stairs to our room. Front desk staff were very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1898 Deluxe

The General Palmer is right next door to the Durango Silverton Railroad so it is perfect for anyone planning to ride the train early in the morning. It is also a good way to immerse yourself in the past before getting on an old railroad. The beds and linens are very comfortable and the hot water for my shower was instant and plentiful. There is no desk in the room where you could plug in your laptop and work though there is a flat screen tv, marble countertop at the sink and the clothes closet smelled of cedar wood. It is old style elegance. The elevator is tiny and has a retractable cage. It was the first elevator in Colorado. The staff is wonderful, very friendly and helpful. A special shout out to Chandler.
Stayed 1 night in Oct 2025

Hotels

Flights

Cars