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Numa Düsseldorf Artol

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Exterior
Interior entrance
Interior entrance
Property entrance
Medium Studio, Kitchenette, Balcony | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

View in a map
Kaiserstrasse 20, Düsseldorf, NW, 40479
  • Konigsallee
    ‪10 min walk‬
  • Marktplatz
    ‪14 min walk‬
  • Rhine Promenade
    ‪14 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Studio, Kitchenette, Balcony

Medium Studio, Kitchenette, Balcony | 1 bedroom, premium bedding, in-room safe, individually decorated

Medium Studio, Kitchenette, Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for XL Studio, Kitchenette and Sofa Bed

XL Studio, Kitchenette and Sofa Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

XL Studio, Kitchenette and Sofa Bed

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Large Studio, Kitchenette, Balcony

Large Studio, Kitchenette, Balcony | 1 bedroom, premium bedding, in-room safe, individually decorated

Large Studio, Kitchenette, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Small Room

Small Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Small Room

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Medium Studio with Kitchenette

Medium Studio with Kitchenette | 1 bedroom, premium bedding, in-room safe, individually decorated

Medium Studio with Kitchenette

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Small Room - Single Bed

Small Room - Single Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Small Room - Single Bed

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Large Studio with Kitchenette

Large Studio with Kitchenette | 1 bedroom, premium bedding, in-room safe, individually decorated

Large Studio with Kitchenette

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Numa Düsseldorf Artol

Aparthotel in Düsseldorf, near Marktplatz
This smoke-free aparthotel features laundry facilities, express check-in and express check-out. WiFi in public areas is free. Each apartment offers free WiFi, premium bedding and a Smart TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Weekly housekeeping is available.
Numa Düsseldorf Artol offers 66 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

During your stay at Numa Düsseldorf Artol, you're just a quick walk from Hofgarten. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. Built in 1951, this aparthotel has 66 apartments over 6 floors. Enjoy your stay with amenities like free WiFi and a Smart TV in each apartment.
  • Each apartment offers a Smart TV, premium bedding and a coffee maker
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Amenities include laundry facilities and a lift
  • 12 minutes by foot from Konigsallee and a 3-minute drive from Marktplatz
Numa Düsseldorf Artol offers its guests laundry facilities, express check-in, and express check-out. Public spaces have free WiFi.

This Düsseldorf aparthotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Children stay free (see details)
  • Free cot

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Breakfast to-go available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch Smart TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe
  • Virtual front desk

Location highlights

  • In the city centre
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 66 units
  • Built in 1951
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 19 for adults and from EUR 19 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Düsseldorf Excelsior
Düsseldorf Hotel Excelsior
Excelsior Düsseldorf
Excelsior Düsseldorf Duesseldorf
Excelsior Düsseldorf Hotel
Excelsior Hotel Düsseldorf
Hotel Düsseldorf Excelsior
Hotel Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf
Hotel Excelsior Düsseldorf
Novum Hotel Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf
Hotel Novum Hotel Excelsior Düsseldorf Düsseldorf
Düsseldorf Novum Hotel Excelsior Düsseldorf Hotel
Hotel Novum Hotel Excelsior Düsseldorf
Hotel Excelsior Düsseldorf

Numa Düsseldorf Artol Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 165 out of 564 reviews
Rating 8 - Good. 259 out of 564 reviews
Rating 6 - Okay. 91 out of 564 reviews
Rating 4 - Poor. 35 out of 564 reviews
Rating 2 - Terrible. 14 out of 564 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great accessories in each room - Nespresso coffee machine among a few others.
Stayed 2 nights in Feb 2025

4/10 Poor

Adam

Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Travis

Stayed 1 night in Jul 2023

10/10 Excellent

F.L Rodrigues

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

8/10 Good

JOHN

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Wesley, Ann Arbor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good price x benefit balance. Excellent location, nearby parking lots and train station, also located to a very nice neighborhood with night life. Good for families also.

8/10 Good

Tirso

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

V.K.

Stayed 1 night in Sep 2022

8/10 Good

Azi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Marilyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible EXperience

My Stay was horrible . Check in too way too much time . I paid around 700 dollars for a scam of a place, The menu for the breakfast did not reflect actuality , no AC. No net on the windows in case you want to open them .Customer service was not very helpful either . If you are looking for a do it yourself overpriced hotel , book this place , Your room is never cleaned and you have to get all your amenities by yourself. No front desk the lobby looks like it's in construction
Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Business traveller, Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Wrong selection

No turndown service, beds were uncomfortable, the location was not optimal. Check-in service is a bit of a hassle.
Stayed 4 nights in Oct 2021

8/10 Good

Ewelina

Liked: Staff & service, room comfort
A bit dated hotel, close to city centre
Stayed 1 night in Aug 2020

4/10 Poor

Troy

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Worst hotel in very long time

This supposedly 3 star hotel is probably one of the worst I have stayed in given the price and location. Price was over double of what it should of been. I was downgrade due to renovations but the hotel had ample opportunity to message me well ahead with this information. Room hasn’t been touched since the 80s. Lost room with not a lot of headroom and a pole in the middle of room next to the bed. TV didn’t work. Wireless average or below. I was offered a free breakfast (12 euro) so hardly anywhere near the compensation that should have been given. Steer clear of this charlatan.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.only10 mins walk from centre and literally across the road from the tram stop and underground. Very helpful staff on reception. Lovely breakfast and waitress staff. Cleaners do bare minimum in room. We keep our room tidy anyway but Could of done with a dust each day. Would benefit with tea and coffee in room and some plain water as only sparkling available. Beds are soooo comfy 😍😍
Stayed 3 nights in Dec 2019

6/10 Okay

Catherine

Stayed 3 nights in Dec 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location next to metro station and near a tram stop. Bar area was OK and staff were good. Room was big but dated with dirty carpet. Bathroom.... The shower cubicle was covered in thick black mould and grime.... I have stayed all over the world and never seen a shower cubicle in such a state.... It was that bad that my daughter refused to use it.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed there for 8 nights. Every morning i complained about the fact the water at shower was cold. No fix, and they were not even apologetic. Bad pillows. Good location, particularly if you are going to Messe.
Stayed 8 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
The front desk man, Vlad, was the best front desk hotel staff I’ve ever met. Very friendly and informative.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a short walk from the station 20mins and the same to the altstrat only had a room option because we prefer to have breakfast at different places.2nd visit to the city this was a closer walk into the city than last year. would recomend
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Close to Train and shops. 10 Euros for cold breakfast Rooms were small and out dated no tea or coffee facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Location was close to public transport, supermarket and cafe. Bedcovers a little dated. Bathroom nice and new. Would have been great to have had a mini fridge in the room.
Stayed 3 nights in Sep 2019