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DoubleTree by Hilton Edmonton Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Edmonton Downtown

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Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

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9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
  • Place, Edmonton Convention Centre
    ‪6 min walk‬
  • Place, Rogers Place
    ‪13 min walk‬
  • Place, Commonwealth Stadium
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

DoubleTree by Hilton Edmonton Downtown

Art Deco hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include Access to hot tub, a microwave in a common area and a business centre. Housekeeping is available on request.
DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Edmonton Downtown. During your stay, you're just a quick walk from Edmonton Convention Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Edmonton Convention Centre and Edmonton City Centre
DoubleTree by Hilton Edmonton Downtown offers its guests Access to hot tub and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Edmonton Downtown. Parking is available for a fee.

This Art Deco Edmonton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
DoubleTree by Hilton Edmonton Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 22 for adults and CAD 10 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 15 to 22 for adults and CAD 10 to 20 for children
  • Covered self-parking fee: CAD 35.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

Reviews

DoubleTree by Hilton Edmonton Downtown Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 72 out of 1000 reviews

Reviews

10/10 Excellent

Jolene

Travelled with family
Liked: Amenities
Great staff and loved the room
Stayed 1 night in Aug 2025

10/10 Excellent

brett

Good
Stayed 1 night in Jul 2025

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Butter Chicken I ordered for dinner was fantastic. But there were not too many pieces of chicken.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rahil

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't very clean, there were leftovers form a previous guest in the fridge, and the shower had hair in it. It overall didn't feel very clean, the bed was hard the AC was loud. The TV was broken and I couldn't get the wifi working. Took me 3 tries to get ahold of room service. Would not stay again or recommend. The front desk manager was very good and eficient.
Stayed 1 night in Jul 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Daynah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out double tree made our stay memorable. The area around can be a deterrent for some but the homeless around don’t seem to be aggressive, but stay guarded and use caution anytime. The LRT is close, about a 17min walk to Roger’s place. Edmonton occasionally has a stench of sewage. That’s infrastructure and nothing the hotel can do. Our room was clean, and in the closet there was removable hangers which was a win for me. Everything worked. You can tell they have made some renovations. You can’t make an old building brand new and if you fix your high standard will find it is perfect. Whirlpool is nice with jets, the breakfast was extra for us, no buffet style, it was delicious, parking is 35. Convenience and proximity to Roger’s place for the win!
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything starting with check in was top notch. Taran was great, prompt, friendly and knowledgeable. The inside of the hotel was very clean. The only thing with this hotel was the fact that there were many homeless or addicts in the area. More of an eye sore for the area. With that being said we never felt unsafe. There was always security or police patrols in the area so I would say we felt extra safe. We would walk from the hotel downtown and we walked to and from a concert at Roger’s place. Did not feel unsafe but as two single women we did remain aware of the area. Special thanks to Front staff Samuel for going the extra mile and assisting us far beyond what would be expected. He was very friendly and personable. Always smiling and very knowledgeable about the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for The Weeknd’s concert and couldn’t have picked a better spot. The location is super convenient, just a short walk to the station, which made getting to and from the venue easy. The staff were incredibly kind and welcoming and the hotel itself was spotless and well-maintained . Would stay here again!
Stayed 1 night in Jul 2025

8/10 Good

Mc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Friendly staff and close to everything in downtown.
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brian, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Ernest, Sexsmith

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
We stayed at the Hilton in downtown Edmonton. Once inside the facility it was nice and inviting. The chocolate chip cookie was 10/10! We paid an extra $35 a night to park inside because it is extremely unsafe in the area. The view from the hotel is homeless people all around and dirty windows. There is no free parking outside either. To get inside you need to squeeze between this tiny garage door to the underground parking. Once inside it was very nice minus the flickering fluorescent lights. Elevators were great. Room was great but not worth the price in my opinion. It was just like any other hotel. We also had to buy breakfast vouchers. You get a choice of breakfast items. There is no continental breakfast which I was under the impression of. Breakfast tasted great but it was just your average hotel continental breakfast items if you know what I mean. Ok so the part that totally floored me, to exit the underground parking you have to go up the out ramp and then get out of your vehicle and push the open door button to get out of the parkade. In my opinion I wouldn’t stay again, I can stay elsewhere and have more amenities for a cheaper price. Downtown Edmonton realllyyyyy needs some help.
Stayed 2 nights in Jul 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charging $35 plus for parking is stupid. Park next door for $15 bucks a day.
Stayed 2 nights in Jul 2025

8/10 Good

Clint

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Taylor

Stayed 1 night in Jul 2025

6/10 Okay

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Jing

Stayed 5 nights in Jul 2025

8/10 Good

Reginald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but has downfalls

The hotel was beautiful, beds were comfortable, rooms were very big. The property was modern and once you are inside, it is safe. All of the staff was extremely polite and helpful. The underground parking is so expensive ($35) and if you have a bigger vehicle (we have a ZR2) it is extremely difficult to get into the underground parking the way that it is situated,, but the alternative is to park in a nearby parking. I can’t remember what the fee is (around $10) . It is not a safe neighborhood and your vehicle would most definitely not be secure. Breakfast is not included, You would think that for the price that you were paying that they would either give you parking or breakfast, but no, neither is included. this may be unpopular, but It is worth being aware, There is an enormous homeless population immediately outside the hotel, there is a jail and a hospital nearby, which I think increases the likelihood of homelessness and drug use, that said police presence is constant. I would say there was police issuing tickets and showing their presence every 15-30minutes or so. But even so,I would not recommend going out alone in the evening.
Stayed 2 nights in Jun 2025

8/10 Good

Jacqueline, Rocky View County

Stayed 1 night in Jun 2025

2/10 Terrible

Seif

Travelled with family
Disliked: Cleanliness, staff & service
Cleanliness of the room wasn’t as expected. And the area around the hotel was full of homeless people you can’t even walk around safely.
Stayed 2 nights in Jul 2025