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Tru By Hilton Eugene, OR

2.5 star property

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Photo gallery for Tru By Hilton Eugene, OR

Lobby
Business centre
Reception
Exterior
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3111 Franklin Blvd, Eugene, OR, 97403
  • Place, University of Oregon
    ‪3 min drive‬
  • Place, Matthew Knight Arena
    ‪3 min drive‬
  • Place, Hayward Field
    ‪3 min drive‬
  • Airport, Eugene, OR (EUG)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(44 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(10 reviews)
  • Water view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room

  • Sleeps 4

View all photos for King Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

King Room

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility Hearing Accessible King Room

  • Sleeps 2

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Eugene, OR

Hotel with free parking, near University of Oregon
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Tru By Hilton Eugene, OR offers 86 accommodations with free newspapers and designer toiletries. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Tru By Hilton Eugene, OR's great location. During your stay, you're just a quick walk from Willamette River. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from University of Oregon and 7 minutes from Autzen Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Tru By Hilton Eugene, OR. Free self parking is available.

This Eugene hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Eugene, OR Hotel
Tru By Hilton Eugene, OR Eugene
Tru By Hilton Eugene, OR Hotel Eugene

Tru By Hilton Eugene, OR Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 607 reviews
Rating 8 - Good. 123 out of 607 reviews
Rating 6 - Okay. 37 out of 607 reviews
Rating 4 - Poor. 14 out of 607 reviews
Rating 2 - Terrible. 19 out of 607 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

KATHLEEN

Disliked: Cleanliness, property conditions & facilities
When I initially checked into the hotel The first room I walked into smelled like smoke with the air conditioner on. I went to the lobby and exchanged my keys for a different room. The new room was a little better regarding the smell of smoke but the bed and bedding was awful. I pulled back the terribly worn comforter and sheets and it was like there was no mattress pad and it felt like there was just a sheet laying on top of the mattress. I felt so uncomfortable that I slept in my clothes and left the hotel as soon as there was daylight. When I checked in there were a sketchy group of people watching a football game in the lobby they looked as though they had just gone off the streets to watch the game and they did t look like college students. The bathroom had a wall attached soap dispenser and it was barely hanging on the wall and nobody had fixed it.
Stayed 1 night in Oct 2025

8/10 Good

elmer

Stayed 1 night in Oct 2025

8/10 Good

Tanya, Grants Pass

Stayed 1 night in Oct 2025

10/10 Excellent

Lew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym, pool, breakfast, and lounge area. Can’t beat it!
Stayed 3 nights in Oct 2025

6/10 Okay

Larry H

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was not the size as presented during the booking. It was very cramped. The coffee that was available in the Lobby was terrible. It tasted like "old tires". Please ensure a better brand of coffee is utilized and that the "old coffee" is not mixed with a brand new "batch".
Stayed 3 nights in Oct 2025

10/10 Excellent

Jake, ALCALDE

Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In some stay yes
Stayed 1 night in Oct 2025

10/10 Excellent

Patcha

Stayed 1 night in Oct 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristie, Ashland

Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean rooms. Good value.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

8/10 Good

Timothy

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy quick checkin
Stayed 1 night in Sep 2025

10/10 Excellent

BOBBI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were super nice and helpful. Property was clean and breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Stayed 2 nights in Sep 2025

10/10 Excellent

Scout

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed and the staff was very nice and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Need more storage space and additional seating
Stayed 3 nights in Sep 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Appears nearly brand new. Spotless room, comfy bed and pillows, and white bedding which I always prefer. Rooms on the front side of the hotel face a busy road but we didn’t hear any noise. Excellent location.
Stayed 1 night in Sep 2025

8/10 Good

Talia

Stayed 1 night in Sep 2025

6/10 Okay

Mike

Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Amenities
We enjoyed the lobby area with the pool table. Nice buffet style breakfast. Really appreciated the hydration stations. Will stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean rooms comfy beds
Stayed 1 night in Aug 2025

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