Hotel St. James

2.0 star property

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Photo gallery for Hotel St. James

Lobby sitting area
Reception
Duplex, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains
Duplex, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via XXVII Aprile 18, Florence, FI, 50129
  • Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Piazza di Santa Maria Novella
    ‪11 min walk‬
  • Uffizi Gallery
    ‪18 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

Economy Single Room, Private Bathroom (External)

  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Classic Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

Duplex, 1 Bedroom

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Classic Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

Classic Double Room Single Use

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

Superior Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About this property

Hotel St. James

Hotel in Florence, a short walk to Central Market
Along with self parking, this smoke-free hotel has concierge services and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Hotel St. James offers 25 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel St. James. During your stay, you're just a quick walk from Central Market. Features include free WiFi in public areas, plus concierge services and self-parking (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Central Market and 12 minutes on foot from Cathedral of Santa Maria del Fiore
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel St. James offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hotel St. James also features a front desk safe and a lift. For a fee, parking is available.

This Florence hotel is smoke free.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 30 per day)

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 30 per day
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel St. James Florence
Hotel Hotel St. James Florence
Florence Hotel St. James Hotel
St. James Florence
Hotel Hotel St. James
St. James
Hotel St. James Hotel
Hotel St. James Florence
Hotel St. James Hotel Florence

Hotel St. James Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 173 reviews
Rating 8 - Good. 61 out of 173 reviews
Rating 6 - Okay. 23 out of 173 reviews
Rating 4 - Poor. 11 out of 173 reviews
Rating 2 - Terrible. 10 out of 173 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Wei-Chuan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
convenient location. clean but could be cleaner.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

thx
Stayed 1 night in Apr 2025

10/10 Excellent

Josefa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NOS ENCANTO EL HOTEL ESTA MUY CENTRICO, FUERON MUY AMABLES MUY LIMPIO, LIMPIABAN LA HABITACION DIARIO SIN FALTA, CERCA DE LA ESTACION CENTRAL DE TRENES, CERCA DE TODO EL CENTRO Y RESTAURANTES. MUY RECOMENDADO
Stayed 3 nights in Dec 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Jong Soo

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Chi Cheong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Nov 2024

6/10 Okay

Mary-Jo

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is tired! When you enter off the street it feels dirty, although our room was clean. I would not recommend this hotel, since it is expensive for the quality and condition of the building.
Stayed 3 nights in Oct 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure why it's only rated as a 2 star. We stayed for 1 night with 2 rooms. It was very comfortable and super clean. Our rooms were very large, had a fridge, desk, etc. I would have no concern staying there again!
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with family
It was confusing on locked doors to the elevator and stairs after hours
Stayed 2 nights in Sep 2024

6/10 Okay

nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location
Stayed 5 nights in Sep 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly and helpful with guidance. Being able to stow our luggage was a big help for our last day. The only changes I would suggest are, Have a light handy for the stairs at night. A fan to move the air better in the loft area.(from some one used to sleeping with a fan)
Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was centrally located and very walkable to different sights. The staff was very helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
I was shocked the minute I entered the room, the room is really small and outdated .. it is really highly priced for it’s condition, the fan grill in the washroom was super disgusting the towel dryer was rusted , outlets were loose so you had to actually support the sockets to keep charging…
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was very nice. We had a quadruple room and it was large and comfortable. The hotel is close to the train station which is nice if you are traveling by train. The hotel is located a few blocks away from the extremely touristic areas of town, which was nice. However, there are several restaurants and shops close by. I would definitely stay there again
Stayed 3 nights in Jun 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable rooms. Convenient to major attractions but not right in the hub. We enjoyed our stay thoroughly.
Stayed 3 nights in Jul 2024

8/10 Good

Gladylen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had are huge if you’re travelling with kids and even friends. So much space. Quite and accesible to everything. 5mins walk to market which I loved.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Stayed 1 night in Jul 2024

6/10 Okay

Esteban

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness can be improved in all building. Theres is dust in common areas such as stairs, elevator and acceses
Stayed 2 nights in Jun 2024

10/10 Excellent

Valeria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and spacious. The beds were comfortable. Staff was very nice and understanding. Would stay here again.
Stayed 1 night in Jun 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice. Great location to walk to every tourist attraction except for Vatican City. The rooms were a bit small, but they were accommodating and gave our family of 4 (4 adults) 2 separate rooms.
Stayed 2 nights in Jun 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Wonderful place. Massimo at check in was so nice and gave us an upgrade at no additional cost. Nice hotel. Would definitely stay again!
Stayed 1 night in Jun 2024

8/10 Good

Chloé

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a couple of nights and close to the train station
Stayed 2 nights in Jun 2024