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Hotel St. James

2.0 star property

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Photo gallery for Hotel St. James

Lobby sitting area
Duplex, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains
Duplex, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains
1 bedroom, in-room safe, desk, blackout curtains
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via XXVII Aprile 18, Florence, FI, 50129
  • Place, Fortezza da Basso
    ‪5 min walk‬
  • Place, Piazza San Marco
    ‪5 min walk‬
  • Place, Central Market
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬

Room options

View all photos for Duplex, 1 Bedroom

Duplex, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout curtains

Duplex, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Single Room, Private Bathroom (External)

Economy Single Room, Private Bathroom (External) | 1 bedroom, in-room safe, desk, blackout curtains

Economy Single Room, Private Bathroom (External)

  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, in-room safe, desk, blackout curtains

Superior Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room Single Use

Classic Double Room Single Use | 1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room Single Use

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, in-room safe, desk, blackout curtains

Standard Double or Twin Room

7.0 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, in-room safe, desk, blackout curtains

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, in-room safe, desk, blackout curtains

Classic Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, in-room safe, desk, blackout curtains

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, in-room safe, desk, blackout curtains

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Classic Quadruple Room

1 bedroom, in-room safe, desk, blackout curtains

Classic Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

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About this property

Hotel St. James

Hotel in Florence, near Cathedral of Santa Maria del Fiore
Along with self parking, this smoke-free hotel has concierge services and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Hotel St. James offers 25 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel St. James. During your stay, you're just a quick walk from Piazza San Marco. Features include free WiFi in public areas, plus concierge services and self-parking (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel St. James offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hotel St. James also features a front desk safe and a lift. For a fee, parking is available.

This Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 30 per day)

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 30 per day
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel St. James Florence
Hotel Hotel St. James Florence
Florence Hotel St. James Hotel
St. James Florence
Hotel Hotel St. James
St. James
Hotel St. James Hotel
Hotel St. James Florence
Hotel St. James Hotel Florence

Reviews

Hotel St. James Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 78 out of 196 reviews
Rating 8 - Good. 69 out of 196 reviews
Rating 6 - Okay. 26 out of 196 reviews
Rating 4 - Poor. 12 out of 196 reviews
Rating 2 - Terrible. 11 out of 196 reviews

Reviews

6/10 Okay

Uthayaruban

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Raul Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Rooms were ckean and comfortable. The staff was very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and adequate for four people. Staff was amicable and room was overall clean. Location was very central and we walked to the Duomo in ten minutes. One unexpected issue was that it was tricky to get to the hotel by car due to the restricted zones you aren’t allowed to drive into. And, once you get to the hotel, it turns out that parking is located at another hotel. Not far (maybe two blocks away) but, again, tricky to get to and would have been nice to know from the get-go. Also, during the second/last night the A/C broke. E think it was something to do with the fan as it started banging so loudly that all four of us woke up around 2:15 or so. We had to turn it off completely (hello stuffiness and heat) and for the next hour it continued to make noises every two or so minutes. I didn’t go back to sleep until 5:45am…. With a 6:15am wake, that was really inconvenient. Probably nobody’s fault, but very unfortunate. Interestingly, my SIL told me later that their fan didn’t work either…she stayed in the same hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Hobel

Stayed 1 night in Jun 2025

8/10 Good

JOSE RAUL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They charged a city fee but according to Hotels.com my reservation included all the taxes and fees.
Stayed 1 night in May 2025

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy check in, friendly staff.
Stayed 2 nights in May 2025

4/10 Poor

Susan

Disliked: Property conditions & facilities
The entry was less than inviting. If the room was painted and furniture cleaned would help make it more presentable. Felt old and dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service
The hundreds-years-old building is tired—in need of sprucing up. But our 2 rooms were fantastic! 4 stars for the stylish, spacious and super clean rooms. Easy walk to everything too. We’d definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Angelita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 2 nights in May 2025

6/10 Okay

Alma

Disliked: Staff & service, property conditions & facilities
The location was great, however, I did not see the rating of 2 before I booked. I prove my would not have booked it. Although clean and a great location,
Stayed 2 nights in May 2025

6/10 Okay

Wei-Chuan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
convenient location. clean but could be cleaner.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

thx
Stayed 1 night in Apr 2025

10/10 Excellent

Josefa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NOS ENCANTO EL HOTEL ESTA MUY CENTRICO, FUERON MUY AMABLES MUY LIMPIO, LIMPIABAN LA HABITACION DIARIO SIN FALTA, CERCA DE LA ESTACION CENTRAL DE TRENES, CERCA DE TODO EL CENTRO Y RESTAURANTES. MUY RECOMENDADO
Stayed 3 nights in Dec 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Jong Soo

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Chi Cheong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Nov 2024

6/10 Okay

Mary-Jo

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is tired! When you enter off the street it feels dirty, although our room was clean. I would not recommend this hotel, since it is expensive for the quality and condition of the building.
Stayed 3 nights in Oct 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure why it's only rated as a 2 star. We stayed for 1 night with 2 rooms. It was very comfortable and super clean. Our rooms were very large, had a fridge, desk, etc. I would have no concern staying there again!
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with family
It was confusing on locked doors to the elevator and stairs after hours
Stayed 2 nights in Sep 2024

6/10 Okay

nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location
Stayed 5 nights in Sep 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly and helpful with guidance. Being able to stow our luggage was a big help for our last day. The only changes I would suggest are, Have a light handy for the stairs at night. A fan to move the air better in the loft area.(from some one used to sleeping with a fan)
Stayed 2 nights in Sep 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was centrally located and very walkable to different sights. The staff was very helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
I was shocked the minute I entered the room, the room is really small and outdated .. it is really highly priced for it’s condition, the fan grill in the washroom was super disgusting the towel dryer was rusted , outlets were loose so you had to actually support the sockets to keep charging…
Stayed 4 nights in Aug 2024

10/10 Excellent

Jorge, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was very nice. We had a quadruple room and it was large and comfortable. The hotel is close to the train station which is nice if you are traveling by train. The hotel is located a few blocks away from the extremely touristic areas of town, which was nice. However, there are several restaurants and shops close by. I would definitely stay there again
Stayed 3 nights in Jun 2024