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Holiday Inn Express Folkestone - Channel Tunnel by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Folkestone - Channel Tunnel by IHG

Meeting facility
Front of property
Meeting facility
Point of interest
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Cheriton Parc, Cheriton High St, Folkestone, England, CT18 8AN
  • Leas Cliff Hall
    ‪5 min drive‬
  • Folkestone Beach
    ‪5 min drive‬
  • Folkestone Harbour
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(43 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(14 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

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Exterior

voco The Clifton Folkestone by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 138 reviews
The price is €70
includes taxes & fees
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voco The Clifton Folkestone by IHG

About this property

Holiday Inn Express Folkestone - Channel Tunnel by IHG

Hotel with free breakfast, in the vicinity of Hythe Beach
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and a 24-hour front desk.
Holiday Inn Express Folkestone - Channel Tunnel by IHG offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Folkestone hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Folkestone - Channel Tunnel by IHG. During your stay, you're just a quick walk from Kent Downs. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at The Great Room, a bistro that serves international cuisine
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the helpful staff and the breakfast
  • 7 minutes by car from Leas Cliff Hall and 7 minutes from Folkestone Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre, 4 meeting rooms, and coworking spaces. A terrace, a vending machine, and a front desk safe are also featured at the business-friendly Holiday Inn Express Folkestone - Channel Tunnel by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Folkestone hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
The Great Room – This bistro specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 4 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Children's books
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed for New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 4 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Folkestone Holiday Inn Express
Folkestone Tunnel
Holiday Inn Express Folkestone Channel Tunnel Hotel
Holiday Inn Express Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone
Holiday Inn Express Folkestone Channel Tunnel
Tunnel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Holiday Inn Express Folkestone Channel Tunnel Kent, UK
Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel by IHG
Holiday Inn Express Folkestone Channel Tunnel an IHG Hotel
Holiday Inn Express Folkestone - Channel Tunnel by IHG Hotel

Reviews

Holiday Inn Express Folkestone - Channel Tunnel by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 587 out of 1013 reviews
Rating 8 - Good. 295 out of 1013 reviews
Rating 6 - Okay. 80 out of 1013 reviews
Rating 4 - Poor. 32 out of 1013 reviews
Rating 2 - Terrible. 19 out of 1013 reviews

Reviews

10/10 Excellent

Hugh, Dublin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tesla chargers
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, friendly staff

Clean, Comfortable, friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Macaulay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as normal
Stayed 2 nights in May 2025

10/10 Excellent

Phillip

Great location for shuttle
Stayed 1 night in Jun 2025

6/10 Okay

Russell

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Stayed 1 night in Jun 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, room comfort
Very convenient dog friendly stop before channel crossing. Unfortunately previous guests had drunk bar dry. No beer.
Stayed 1 night in Jun 2025

2/10 Terrible

Mihir

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Not great. For the price I paid for a Holiday Inn Express (which was frankly higher than most others I have stayed at), the condition and comfort were poor. The shower amenities were empty (finished and not refilled), beds looked like they were made in a hurry (not tucked in fully). The worst was the A/C didn't work all night. I complained to the staff twice in-person at reception and once through the intercom but nothing was fixed all night. I requested for my room to be changed but they kept telling me they would reset the A/C and to wait. Eventually I went to bed sweating all night. Overall, for the price you end up paying, I'd suggest avoiding this hotel as it's not up to scratch with interiors or breakfast buffet either.
Stayed 1 night in Jun 2025

4/10 Poor

Jane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed here many times over the years but feel the hotel has gone down hill. Not enough staff at check in, cot not room despite booking. Aircon not working, shower head didn’t stay up to have shower!!! And now charged for parking!!!! Won’t be staying again and definitely note with the price to stay!!!
Stayed 1 night in Jun 2025

6/10 Okay

M

Liked: Room comfort
First surprise was having to pay more than 3 times the previous rate to bring our dog, Parking, which was previously free for residents of the hotel is now charged for on a per night basis. This is on top of of an inflated room price, compared to our last visit. On arrival our room was clean. However, it wasn’t till after dinner that we understood why the windows had been left open. We noticed a strange odour in the room, so, after a 5 hr journey we werent minded to request a change of rooms so we opened the windows again and slept with them that way. The dinner itself was disappointing - the breaded chicken was on the edge of cremation. On the plus side, the chips and greens were fine. Overall, a disappointing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simply good
Stayed 1 night in Jun 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good all round. Shout out to the stsff. Very good
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Completely adequate motel. We stayed to catch the early LeShuttle to Calais. It was extremely convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect apart from being kept awake all night by dogs barking and people walking their barking dogs up and down the corridor. Not much fun being awake from midnight with a 8 hour drive to do this morning!!
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Friendly staff, in particular Chris who took the time to talk to my very chatty son at breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lee was very welcoming and professional on arrival. Thank you. It was a lovely welcome after a long drive
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
It suited all my requirements for a very convenient hotel close to the shuttle facilities and I would certainly stay again if occasion demanded
Stayed 1 night in May 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
The room was very basic and run down. It hadnt been cleaned properly and the soap dispensers etc were empty. Advertised as having air conditioning but unable to change to a comfortable level so was too hot. Incredibly noisy first thing in the morning. Food was ok
Stayed 1 night in May 2025

6/10 Okay

Allison

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopover if using the tunnel. Pleasant helpful staff
Stayed 1 night in May 2025