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Quality Hotel The Reef

4.0 star property

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Photo gallery for Quality Hotel The Reef

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Meeting facility
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Lobby
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Tordenskjoldsgade 14, Frederikshavn, 9900
  • Place, Dyrehaven
    ‪5 min walk‬
  • Place, Frederikshavn Harbour
    ‪10 min walk‬
  • Place, Kattegat Silo
    ‪10 min walk‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Standard Double Room

9.2 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Superior Twin Room

8.8 out of 10
Excellent
(45 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Family Room

8.0 out of 10
Very good
(37 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Quality Hotel The Reef

Guests of this beach hotel will appreciate convenient on-site amenities such as a 24-hour fitness centre and a sauna. Housekeeping is available on request.
Quality Hotel The Reef offers 210 accommodations with a safe and a hairdryer. 50-cm flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

4 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a sauna and a 24-hour fitness centre.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Quality Hotel The Reef. During your stay, you're just a quick walk from Bolten. You'll find features such as free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and 4 hot tubs -
  • Steps from Bolten and Frihedsmonumentet
  • Pets welcome for a fee
Quality Hotel The Reef offers its guests a complimentary water park, 4 hot tubs, a waterslide, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 14 meeting rooms available. An outdoor pool, a children's pool, and a 24-hour fitness centre are also featured at the family-friendly Quality Hotel The Reef. Parking is available for a fee.

This 4-star Frederikshavn hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Social Bar & Bistro – On-site lobby lounge.
Jaco's – This buffet restaurant only serves breakfast. Open daily.
The Social Bar & Bistro – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Coco Lounge – Overlooking the pool, this café serves lunch and light fare. Open daily.
Sundeck Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (DKK 125 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: DKK 190 for adults and DKK 190 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Coco Lounge
  • Jaco's
  • Sundeck Bar
  • The Social Bar & Bistro
  • The Social Bar & Bistro

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free water park access
  • Indoor pool
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 1 year old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for DKK 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 190 for adults and from DKK 190 for children
  • Covered self-parking fee: DKK 125.00 per day
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 1 year old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Reef Scandic
Scandic Reef
Scandic Reef Frederikshavn
Scandic Reef Hotel
Scandic Reef Hotel Frederikshavn
Scandic Stena Line Frederikshavn Hotel Frederikshavn
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn, Jutland, Denmark
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn
Scandic The Reef
Quality Hotel The Reef Hotel
Quality Hotel The Reef Frederikshavn
Quality Hotel The Reef Hotel Frederikshavn

Quality Hotel The Reef Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 425 reviews
Rating 8 - Good. 139 out of 425 reviews
Rating 6 - Okay. 43 out of 425 reviews
Rating 4 - Poor. 9 out of 425 reviews
Rating 2 - Terrible. 4 out of 425 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The stay at the hotel was excellent. Nothing was too much for the staff. Pleasant and fantastic. The room was clean and tidy. The breakfast was great and the water park was great too. All the staff in every part of the hotel is great. Not one bad word to say at all. Thank you so much.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite impressive across all areas. Clean and nice rooms, friendly staff. Indoor swimming area is really good and clean. The restaurant is a tad expensive, but the breakfast buffet was included in the room and is great.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Gerhard

Liked: Cleanliness, amenities
Refurbishing is nice, but there are a lot of kids there, I love them, but for a business trip this can be disturbing.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family weekend

Fantastic family stay at The Reef; nice rooms, big and enjoyable waterland with lots of things to enjoy for both the grown-ups and the kids.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Orsolya

-
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort-hotel with well maintained rooms and very friendly staff. In the middle of the hotel there's a water park with multiple indoor and outdoor pools, slides and also spa facilities, e.g. 2 saunas and a steam bath. The location is also great in the middle of the city with various restaurants and shops within walking distance. The only thing slightly missing is a proper bar. There are restaurants where drinks can also be ordered, but no dedicated bar to spend cozy evenings.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service
Ok
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
bra
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Sharmila

Liked: Staff & service
Disliked: Cleanliness
The pool water is not so clear.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Breann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, this was the best hotel experience I’ve ever had. The room was beautiful, staff were exceptionally friendly, and the water park was beyond my expectations. Everything about the hotel was beautiful, and so full of details. 10/10
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Somayeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient because it’s only a short walk from the ferry terminal. If you’re arriving from Gothenburg, you basically step off the boat and you’re almost there. The design is another strong point—the lobby and the restaurant look stylish and well thought-out, and the overall atmosphere is colorful and pleasant. The staff were very friendly and nice. However, there are a few things to keep in mind, especially for couples. The hotel attracts a lot of families with children, and the pool area is almost always full of kids. It gets loud, busy, and a bit chaotic, which makes it hard to enjoy the pool area. There’s no adults-only section or quieter space for those who prefer a more relaxing environment, so the noise is unavoidable. Our room was on one of the top floors, and although the slanted roof made it look charming, we couldn’t open the window. Without fresh air, the room felt stuffy, and after a while it became uncomfortable. I would have preferred a lower floor with windows that actually open. Cleanliness was another issue. The toilet bowl had a noticeable yellow tint, the kind that comes from older stains that haven’t been fully removed and would require stronger cleaning agents. Breakfast was supposed to be available until ten, but they started clearing everything away 20 minutes early. Since we had the last time slot, we barely had time to eat before the food disappeared. If breakfast is advertised until ten, it really should stay out until ten.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities
Ja
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah K

Super opphold, men rengjøring
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Fint og rent værelse. Badelandet var dejligt og rent.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rene

Liked: Staff & service, amenities
Ok værelse - ok morgenbuffet
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gitte

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Dejligt Hotel, og et dejligt vandland. Morgenmads området er dog ret fyldt med mange mennesker.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hjørleif

Liked: Cleanliness, staff & service, amenities
Et fantastisk sødt og tjenestevenligt personale. De kan sgu noget de nordjyder 😊👍
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carita

Liked: Cleanliness, staff & service, amenities
Rummet var bra för oss. Trevligt och ha kort väg till badet. Frukosten var utmärkt.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Betina

Liked: Cleanliness, staff & service, amenities
Hjælpsom personale, flot rent, gode senge.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Yilmaz

Standard værelse. Standard personale
Stayed 1 night in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Værelset var dejligt rent og fint værelse. Personalet var søde. Fedt badeområde. Lækker mad. Dog havde vi et virkelig øv værelse med larm ude fra gaden af om natten /tidlig morgen og værelse direkte ud til trappen hvor folk virkelig larmede når de gik.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Dorte

Liked: Cleanliness, staff & service, amenities
Super venligt personale. Fine værelser. Dog god ide at have sit eget håndklæde med så man har et ekstra tørt. Badelandet en succes især for børnene Lækker morgenmadsbuffet Mulighed for biograf
Stayed 1 night in Feb 2026