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Super 8 by Wyndham Downtown Gatlinburg at Convention Center

2.0 star property

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Photo gallery for Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Seasonal outdoor pool
Room, 2 Queen Beds, Non Smoking (Oversized Room) | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Front of property
Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Pool
  • Air conditioning

Explore the area

View in a map
417 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪6 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Oversized Room)

8.4 out of 10
Very good
(21 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(62 reviews)
  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(48 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Dog Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Dog Friendly)

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Hotel with free breakfast, 7-minute walk to Gatlinburg Space Needle
Along with a seasonal outdoor pool, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a TV in a common area and a vending machine are on-site. Change of towels is available on request
Super 8 by Wyndham Downtown Gatlinburg at Convention Center offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 39-inch LED televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Super 8 by Wyndham Downtown Gatlinburg at Convention Center. During your stay, you're just a quick walk from Gatlinburg Space Needle. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a vending machine and TV in a common area
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Gatlinburg Convention Center and 7 minutes on foot from Gatlinburg Space Needle
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Super 8 by Wyndham Downtown Gatlinburg at Convention Center. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests who have not received COVID-19 vaccination
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 May and close on 07 October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Super 8 Convention
Super 8 Convention Hotel
Super 8 Convention Hotel Gatlinburg Downtown Center
Gatlinburg Super 8
Gatlinburg Super Eight
Super 8 Downtown Gatlinburg Hotel Gatlinburg
Super 8 Gatlinburg

Reviews

Super 8 by Wyndham Downtown Gatlinburg at Convention Center Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 201 out of 625 reviews
Rating 8 - Good. 176 out of 625 reviews
Rating 6 - Okay. 122 out of 625 reviews
Rating 4 - Poor. 63 out of 625 reviews
Rating 2 - Terrible. 63 out of 625 reviews

Reviews

6/10 Okay

patricia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for a cheap price
Stayed 4 nights in Aug 2025

10/10 Excellent

Karelia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and the room was big and with comfortable beds.
Stayed 2 nights in Aug 2025

6/10 Okay

Brisni

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was good. The cleanliness was not the best.
Stayed 3 nights in Aug 2025

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly. They checked to see what we needed every day.
Stayed 4 nights in Aug 2025

6/10 Okay

Carrie

Travelled with family, Travelled with group
Overall not a bad place but I dont think we'd stay again. Mainly due to the distance up the hill to get back after being out all day. We had a few in our group with knee and back issues and one in a wheelchair. Its more of a walk than it looks in the photos. Pros: They were very willing to help when it came to a last minute request for a wheelchair accessible room and putting our large group near each other The rooms were large They offer coffee, fruit and cereal in the mornings The water in the shower was super hot which as greatly appreciated after a long day of walking the strip. Staff were friendly. Very inexpensive for the area Cons: The beds and pillows were super uncomfortable(for my groups preferences anyway) Everything is sort of falling apart or rusted in the bathrooms and there were some places that looked moldy/dirty in the showers. Water pressure isnt great The fridge froze everything and we couldn't turn the dial at all to lower the temperature Although it says no smoking it was very musty smelling in the rooms The TV in my room was a pain to use. The remote was working but barely. The room our friend was in had a leaking shower. We didn't hate the place but like I said we were all pretty uncomfortable in the mornings from the pillows and beds. The whole place sewms very outdated and sort of run down.
Stayed 3 nights in Aug 2025

8/10 Good

Dallas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friend trip

Good location. We were all on motorcycles. Trolley stop across the street was a huge bonus.
Stayed 6 nights in Aug 2025

4/10 Poor

Alyssa

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
In July we had roaches in our room while we were there
Stayed 2 nights in Jul 2025

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Stan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 6 nights in Jul 2025

6/10 Okay

Skyler

It’s alright breakfast wasn’t great
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, easy walking to all the shocks, downtown
Stayed 2 nights in Jul 2025

8/10 Good

Peyton

Liked: Cleanliness, staff & service, room comfort

Respectful and would stay again

The super 8 in Gatlinburg was wonderful! The rooms were large and the beds were comfy. The hardwood floors were a nice touch from the standard carpet. The location was close to everything and walkable. Only things I would say would be to update the pool area and clean the gazebo nightly due to your standard bugs in nature. The balcony had a great view too! Would stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana

Stayed 1 night in Jul 2025

8/10 Good

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and was at a good location. There were 5 of us that stayed in a deluxe queen room and we always had towels for everyone to shower. They made up the pullout couch for our daughter so she was not sleeping on just the matteress
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay really quiet
Stayed 2 nights in Jul 2025

4/10 Poor

Leigh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People were not very friendly. The rooms stunk. There were roaches and fleas.
Stayed 2 nights in Jul 2025

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

2 nights for the price of 3 nights!!!

Main thing first, I signed up to pay at hotel, we stayed 2 nights, paid cash for both nights and card was still chrged for one night. Ended up pauing for 3 nights. Wasn't happy but didnt check bank card until we were almost home.The room was pretty clean and beds were comfortable. The location was great. Staff wasn't real friendly either.
Stayed 2 nights in Jul 2025

2/10 Terrible

Lili

Travelled with family
Liked: Staff & service
Disliked: Amenities
Our rooms had very old beds, and also had bed bugs we left with bites all over us. Very old sheets .
Stayed 1 night in Jul 2025

10/10 Excellent

Cierra

Stayed 3 nights in Jul 2025

6/10 Okay

Anaiza

I like that they will bring towels every day, and the breakfast was ok, except thqt i ask for decaffeinated coffed and
Stayed 3 nights in Jul 2025

10/10 Excellent

Rhiannon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was very close to all the activities downtown, pool was nice. Breakfast wasn’t anything special but it was okay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

I would recommend this Super 8 to others staying in Gatlinburg. The room was renovated recently, the bed was very comfortable. The only improvements the hotel could do is darken the window. On the third floor as the bright lights shine in at night. At check in the staff was very friendly!
Stayed 3 nights in Jul 2025