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Apple Heritage Hotel

3.5 star property

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Photo gallery for Apple Heritage Hotel

Front of property – evening/night
Hallway
Executive Suite, 1 King Bed, Balcony | Free minibar, in-room safe, free WiFi, bed sheets
Deluxe Studio Suite, 1 King Bed | Free minibar, in-room safe, free WiFi, bed sheets
Hallway

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
15, Jalan Sultan Ahmad Shah, Georgetown, George Town, Penang, 10050
  • Place, Georgetown UNESCO Historic Site
    ‪9 min walk‬
  • Place, KOMTAR
    ‪16 min walk‬
  • Place, Gurney Drive
    ‪17 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Free minibar, in-room safe, free WiFi, bed sheets

Family Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room | Free minibar, in-room safe, free WiFi, bed sheets

Standard Single Room

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed | Free minibar, in-room safe, free WiFi, bed sheets

Deluxe Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Balcony

Executive Suite, 1 King Bed, Balcony | Free minibar, in-room safe, free WiFi, bed sheets

Executive Suite, 1 King Bed, Balcony

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Free minibar, in-room safe, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Free minibar, in-room safe, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Free minibar, in-room safe, free WiFi, bed sheets

Standard Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, a dresser, a vanity, and a toilet.

Superior Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Twin Room

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Free minibar, in-room safe, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Apple Heritage Hotel

Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Apple Heritage Hotel offers 19 air-conditioned accommodations with free minibar items and a safe. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

During your stay at Apple Heritage Hotel, you're just a quick walk from Cheong Fatt Tze Mansion. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from KOMTAR and a few minutes from Gurney Drive
  • Beach and shopping centre shuttle service available for a fee
Apple Heritage Hotel offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. The historic Apple Heritage Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 3.5-star George Town hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Built in 1920
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Apple Heritage Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 6 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Deluxcious
Deluxcious Heritage
Deluxcious Luxurious Heritage Hotel George Town
Deluxcious Heritage Hotel Penang
Deluxcious Heritage Penang
Deluxcious Hotel
Deluxcious Luxurious Heritage George Town
Deluxcious Luxurious Heritage
Deluxcious Heritage Hotel
Apple Heritage Hotel Hotel
Apple Heritage Hotel George Town
Wang's Heritage Hotel @ Deluxcious
Wang's Heritage Hotel at Deluxcious
Deluxcious Luxurious Heritage Hotel

Apple Heritage Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 88 reviews
Rating 8 - Good. 35 out of 88 reviews
Rating 6 - Okay. 15 out of 88 reviews
Rating 4 - Poor. 9 out of 88 reviews
Rating 2 - Terrible. 4 out of 88 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, room comfort
Comfortable stay in good location close to bus routes and eateries.
Stayed 3 nights in Feb 2023
Verified

4/10 Poor

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Shopping options was ok,rooms needs restauration and paint, staff professional and helpful, vineyard clean .
Stayed 11 nights in Sep 2025
Verified

8/10 Good

Guan Chen

Convenient and clean hotel

Stay was okay
Verified

8/10 Good

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another pleasant stay in this small, friendly hotel. Nice staff, comfortable single room & ticked all my boxes. Central, can walk everywhere, very quiet, clean and has character. Will certainly choose again when in Penang
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Jose

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shops waking distances,rooms needs restauration and paint, staff very polite and helpful ,area safe and quiet, poor amenites, no fridge in rooms,wifi slow,tv reception bad,just one channel.some times sewer smelling in bathroom.
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the antique look
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Hasliza

Disliked: Cleanliness, property conditions & facilities
The room doesnt have ventilation. One of the cups in the room have a clear lipstick stain. The bed and bedsheet are old and due for change. This is my 4th time staying at this hotel but after this experience we have decided not to repeat our stay
Stayed 2 nights in Nov 2025
Verified

8/10 Good

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable central small heritage hotel

Part of the Apple group in Penang, it’s a charming little hotel within easy walking of lots of restaurants, the historic centre and the pleasantly landscaped new waterside promenade. I had a single room which was perfectly adequate, had an extremely comfortable bed and overlooked the little garden courtyard. It was quiet at night and the staff were very friendly and helpful - particularly appreciated as my stay coincided with a stressful few days when the whole of Georgetown was without a water supply due to major engineering works. Will definitely return when in Penang.
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Tarun

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They were not having enough glasses/coffee mugs to change. Cleaning was on call rather daily
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

C

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Very Tired - desperately needs resorting.

Good location and Large rooms and comfy beds - but oh the condition of the general upkeep of the rooms/ building is very poor- ceilings have mould - carpets look like they have never been cleaned (really horrible) showers that work but very moldy. Lastly very noisy if on the left side - I was in room 116 and there is a disco next door that goes on to 0200-0300 - so noisy I had to change rooms.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Sophie

Liked: Cleanliness, staff & service, room comfort

Wouldn’t stay there again

Very expensive for what we got, we stayed at other hotel in kl for much cheaper and the quality of room was much higher. They have a unique decor thought but not worth the price. The color on the wall is very messed up and you can ear everything outside as if the window are not close. WiFi isn’t working half of the time and when it’s working it’s really slow. Also everything is a bit far.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Nurul Sabirah

Disliked: Amenities, property conditions & facilities
I checked in around 5 and 5:30 to 7 something there’s no electricity!!! And the same night around 12 something the same thing happened. I booked 2 rooms and 1 room has no soap. I asked for soap they said the janitor is nowhere to be found. Terrible
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

alejandro

Peor imposible. Nos han cobrado la tourism tax aunque nuestra reserva decía que ya estaba pagada. Los agentes de Expedia no sabían ni traducir un texto de internet y pasaron de nosotros después de hacernos perder dos horas de nuestras vacaciones
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Mikko

Liked: Staff & service

Tyylikäs, vanha hotelli hyvällä sijainnilla

Hyvä sijainti josta pääsee nopeasti seikkailemaan George Towniin. Rannat ovat kaukana ja rentoutumisen kannalta jäin kaipaamaan uima-allasta. Ravintolan puuttuminen ei ole ongelma sillä hotellista pääsee nopeasti kojuille ostamaan paikallista aamupalaa. Huoneen ilmastointi ei toimi ilman avainkorttia, joten se muuttuu todella kuumaksi päivän aikana ja jäähtyminen ottaa aikansa. Palvelu on ystävällistä ja hotellin rakennus tyylikäs.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Elie

Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Hirokazu

Disliked: Amenities, property conditions & facilities
冷蔵庫がない テレビが故障
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Rahel

Liked: Staff & service, property conditions & facilities
Wir waren sehr zufrieden
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé et bon service

Hôtel très bien situé à quelques minutes à pied du centre historique de Georgetown, tout peut être visité à pied. Chambre très spacieuse et confortable, mais pas de petit déjeuner possible. Le personnel était très courtois et donnait beaucoup de renseignements pour visiter la ville y compris les bonnes adresses de restauration. Parking gratuit dans l'enceinte de l'hôtel pour ceux qui louent un véhicule.
Stayed 2 nights in Feb 2023
Verified

4/10 Poor

Alf

Disliked: Property conditions & facilities, room comfort
Mycket oväsen. Rum nära receptionen. Mycket oljud. Inga isolerade väggar. Inga fönster.
Stayed 5 nights in Jan 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
海に近いので選びましたが、道路を歩いてても海があまり見えないので選んだ意味が感じれなかったのが残念でした。シングルルームは、想像より狭かったです。 スタッフさんは、親切で対応もよかったです♪ ありがとうございました。
Stayed 2 nights in Jul 2020
Verified

4/10 Poor

Verified traveller

房間的內部安全鎖是壞的，水管不通 水很難下去 沒有蓮蓬頭 燈也是壞的會一閃一閃
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Very clean room and wonderful comfy beds. Short walk to centre and not noisy.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Lisa Alizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay.

Beautiful hotel. The room and toilet too..friendly receptionist. Will definitely book this hotel if I am in Penang again.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Abdool

Liked: Cleanliness
It’s really a pity thé réception is not open 24h. It is not safe. At 3 a.m drunked people try to break thé door to get in the room. I guest they had lost there badge. Police n all. Spent 2 nights did not feel safe. And did not sleep well. Otherwise thé room and bed were good. But will not return to this hotel. Mme Rassool
Stayed 3 nights in Sep 2019
Verified

8/10 Good

JunJun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel

One of the best sleep in hotel. Still room of improvement but overall satisfied.
Stayed 1 night in Aug 2019