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Tropicana Motel

3.5 star property

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Photo gallery for Tropicana Motel

Shopping centre
Loft | Living area | 40-inch LED TV with digital channels
Shopping centre
Beach nearby
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪12 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for Queen Motel Suite

Queen Motel Suite | Iron/ironing board, free WiFi, bed sheets

Queen Motel Suite

7.6 out of 10
Good
(32 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double

Family Double | Iron/ironing board, free WiFi, bed sheets

Family Double

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Single Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

7.4 out of 10
Good
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen Room

Iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3

View all photos for Family Suite

Iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 7

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Queen Beds

7.6 out of 10
Good
(15 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Room, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Superior Queen Room

Iron/ironing board, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 4

View all photos for Family Queen Room

Iron/ironing board, free WiFi, bed sheets

Family Queen Room

  • Sleeps 6

View all photos for House

House | Living area | 40-inch LED TV with digital channels

House

  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Loft

Loft | Living area | 40-inch LED TV with digital channels

Loft

10.0 out of 10
Exceptional
(1 review)
  • 140 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for House

Iron/ironing board, free WiFi, bed sheets

House

  • Sleeps 6

View all photos for Family Apartment

Iron/ironing board, free WiFi, bed sheets

Family Apartment

  • Sleeps 8

One-Bedroom Room

  • Sleeps 6

Loft

  • Sleeps 8

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Exterior
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  • Air-conditioning
4.0 out of 5, Very good, 458 reviews
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includes taxes & fees
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About this property

Tropicana Motel

Motel with an outdoor pool, 4-minute walk to Pacific Fair Shopping Centre
An outdoor pool, a snack bar/deli and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 air-conditioned accommodations with a hairdryer and an iron/ironing board. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Tropicana Motel. During your stay, you're just a quick walk from Pacific Fair Shopping Centre. Features include free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 4-minute walk from Pacific Fair Shopping Centre and 10 minutes on foot from The Star Gold Coast
There's a snack bar/deli on site. WiFi is free in public spaces. Tropicana Motel also features an outdoor pool and express check-out.

Smoking is allowed in designated areas at this 3.5-star Gold Coast motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • No lift
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 7:00 PM and 7:00 AM.
Property Registration Number 98 612 823 515
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Tropicana Motel.

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 334 out of 795 reviews
Rating 8 - Good. 291 out of 795 reviews
Rating 6 - Okay. 90 out of 795 reviews
Rating 4 - Poor. 33 out of 795 reviews
Rating 2 - Terrible. 47 out of 795 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Zane

Travelled with family
Liked: Staff & service
Hotel was close to everything, room was beat and tidy, only issue is timber blinds and no blackout curtins, light outside our room was a little bright trying to get to sleep, but other then that a great hotel
Stayed 2 nights in Oct 2025

8/10 Good

Clayton

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place definitely does not have any street appeal. But staff were great and room was very clean and tidy . Bed also very comfortable. Was an over night work trip so was perfect but definitely not a family holiday destination.
Stayed 1 night in Oct 2025

6/10 Okay

Kristina

Stayed 1 night in Oct 2025

2/10 Terrible

Itamar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Wes

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to depart thr property at 11am due to road construction noises. No refund provided after requesting. Total rip off - be warned
Stayed 1 night in Oct 2025

8/10 Good

kevin

Liked: Property conditions & facilities
shops were nearby
Stayed 3 nights in Sep 2025

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property for kids
Stayed 1 night in Sep 2025

8/10 Good

GEORGIA

Stayed 1 night in Sep 2025

4/10 Poor

Brayden

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, mold in bathroom, blood on the wall, bugs found in the unit, the carpet was dirty behind the mini fridge (which was in bad shape) and behind the beds were also very dusty. The bed and sheets were the only rhing clean and tidy in there. The walls were paper thin, we could hear most conversations happening in the parking lot and as we were located on the ground floor, we could hear every step up the stairs which sounded like stomping. There was construction going on right outside the building, which is out of their control but something to keep in mind, they did give out ear plugs so it is obviously well noticed by the motel but not mentioned until the day we were set to check in, nor did the mention that there was two construction sites operating. Reception only open from 9am till 7pm. We were supposed to stay for two nights but left after the first due to the construction being too disrutbive for our 3 year old. They would not reimburse us.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ricky

Construction activities
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, its an old place but been renovated and is nice and clean. In a good spot for access to pacific fair and half hour drive to the theme parks. Carpark is small and can fill up, but you can park on the grass at the property next door. If i had one negative, the shower pressure wasnt the best 😁 Thank you for having us.
Stayed 5 nights in Sep 2025

8/10 Good

Judy

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

mark

Business traveller
Liked: Cleanliness, staff & service
Good for the price- clean and convenient location
Stayed 1 night in Aug 2025

4/10 Poor

Vaughan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like it was going to fall down..lights and fire alarm didnt work
Stayed 2 nights in Aug 2025

6/10 Okay

Chloe

Travelled with family
Liked: Staff & service
No internet :( complained & they connected us to the office which cut out every minute. My daughter’s feet were filthy from walking around the room. Limited parking too Best thing was location and cheaper then other hotels Pay for what you get I guess
Stayed 1 night in Aug 2025

8/10 Good

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay with cheap rates.
Stayed 5 nights in Jun 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget accommodation.
Stayed 1 night in Aug 2025

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
It was a bit annoying in the way of road works happening; beds were ok comfort wise, motel room was basic, convenient location with walking distance to pacific fair, internet kept playing up
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Sue

Liked: Staff & service
Disliked: Property conditions & facilities
Very standard accommodation
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very warm & welcoming. Highly recommend anyone to book with them.
Stayed 9 nights in Jul 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated to a high standard. Spacious room with a comfortable bed. Well appointed with cooking facilities, wifi, smart tv, ac, free tea coffee hot chocolate, free parking, spacious room and amazing shower. Sylvia park is walkable distance.
Stayed 1 night in Jun 2025

6/10 Okay

Malcolm

Liked: Cleanliness, staff & service, amenities
Although the room has been updated there is more that could be done. The lighting in the room is poor. The door locks are old and did not feel secure enough.
Stayed 2 nights in Jul 2025

6/10 Okay

Dave, Mooloolaba

Liked: Staff & service
Disliked: Cleanliness
The st
Stayed 1 night in Jul 2025