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Hyatt Place Grand Rapids Downtown

3.0 star property

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Photo gallery for Hyatt Place Grand Rapids Downtown

Exterior
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Indoor pool
Daily buffet breakfast (USD 11 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Pet-friendly

Explore the area

Map
140 Ottawa Ave, Grand Rapids, MI, 49503
  • Van Andel Arena
    ‪5 min walk‬
  • DeVos Performance Hall
    ‪5 min walk‬
  • Downtown Market
    ‪17 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, View

8.8 out of 10
Excellent
(15 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, View (2 Queen Beds and 1 Sofa Bed)

8.6 out of 10
Excellent
(11 reviews)
  • 38 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(24 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queenbed & 1 Sofabed)

9.8 out of 10
Exceptional
(26 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.8 out of 10
Exceptional
(12 reviews)
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Garden View

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Specialty)

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds, Garden View

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Grand Rapids Downtown

Hotel with an indoor pool, a short walk to Van Andel Arena
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Grand Rapids Downtown offers 160 accommodations with a safe and coffee/tea makers. This accommodation is furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Hyatt Place Grand Rapids Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Van Andel Arena. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 5-minute walk from Van Andel Arena and 5 minutes on foot from DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Grand Rapids Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. The business-friendly Hyatt Place Grand Rapids Downtown also features a front desk safe, a communal living room, and a lift. For a fee, parking is available.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 38 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 1,507 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Communal living room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 11 for adults and from USD 11 for children
  • Self-parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Grand Rapids Downtown Hotel
Hyatt Rapids Rapids
Hyatt Place Grand Rapids Downtown Hotel
Hyatt Place Grand Rapids Downtown Grand Rapids
Hyatt Place Grand Rapids Downtown Hotel Grand Rapids
Hotel Hyatt Place Grand Rapids Downtown Grand Rapids
Grand Rapids Hyatt Place Grand Rapids Downtown Hotel
Hotel Hyatt Place Grand Rapids Downtown
Hyatt Place Grand Rapids Downtown Grand Rapids
Hyatt Place Hotel
Hyatt Place
Hyatt Place Grand Rapids

Hyatt Place Grand Rapids Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francis, Painesville

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Cory

Stayed 1 night in Apr 2025

10/10 Excellent

marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay close to events and dining great staff
Stayed 1 night in Apr 2025

8/10 Good

Darrin

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service
Difficult to find entrance.
Stayed 1 night in Mar 2025

6/10 Okay

Carl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only 2 elevators for 11 floors and one was broken. Also, there is was a $35 parking fee. Lastly, the bartender did not know how to make an old fashioned.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Stayed 2 nights in Mar 2025

6/10 Okay

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to Van Del Arena.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless and location was perfect!
Stayed 1 night in Mar 2025

4/10 Poor

Pete

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is very clean and the location is amazing! Parking was not included and is expensive, and also not very convenient as there is not much room in front of the hotel at all to pull up prior to check in. Recommend parking in lot around the corner first, as the Reception/front desk area is also not at street level. One of the front desk staff were not very polite or helpful at all. Customer service was lacking for sure, although the individual working during check in was ok. Beds were comfortable, rooms quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Sukhmanjit

Stayed 1 night in Mar 2025

2/10 Terrible

Darwin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for early check in and was. Not able to check on. Terrible
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Stayed 1 night in Mar 2025

8/10 Good

Jasmine

Stayed 1 night in Mar 2025

8/10 Good

Darrin

Stayed 2 nights in Mar 2025

10/10 Excellent

Frederick, Crown Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, staff was friendly and acknowledged my presence when I needed anything while in lobby or at the bar.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn, Hart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and accommodations were exceptional!
Stayed 1 night in Feb 2025