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Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

2 restaurants, breakfast, lunch, dinner served; American cuisine
Interior
Indoor pool
Lobby sitting area
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Room service

Explore the area

View in a map
851 Congaree Rd, Greenville, SC, 29607-3521
  • Place, Roper Mountain Science Center
    ‪10 min walk‬
  • Place, Haywood Mall
    ‪2 min drive‬
  • Place, Greenville Convention Center
    ‪5 min drive‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

Room amenity

Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

7.6 out of 10
Good
(35 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking (Communications, Accessible Tub)

Room amenity

Standard Room, 1 Single Bed, Accessible, Non Smoking (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Accessible, Non Smoking (Mobility)

Room amenity

Standard Room, 1 Single Bed, Accessible, Non Smoking (Mobility)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

Suburban hotel with 2 restaurants and free airport shuttle
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG offers 202 air-conditioned accommodations with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the room service at Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG. During your stay, you'll be within walking distance of Haywood Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at All Day dining room, one of the property's 2 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the room service
  • Just a 3-minute drive from Haywood Mall and 5 minutes from Greenville Convention Center
  • Free airport, shopping centre and local-area shuttle service
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 75347 square feet (7000 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG. An area shuttle within 5 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3.5-star Greenville hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
All Day dining room – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ruths Chris Steak House – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Free area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • All Day dining room
  • Ruths Chris Steak House

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 75,347 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 24 for adults and USD 10 to 24 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Mtn
Crowne Plaza Mtn
Crowne Plaza Hotel Mtn Rd
Crowne Plaza Mtn Rd
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Hotel
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel
"Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel"

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1006 reviews
Rating 8 - Good. 210 out of 1006 reviews
Rating 6 - Okay. 114 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shann

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

6/10 Okay

Tiffany

Disliked: Cleanliness
The 1st room i was given had a really bad odor. The 2nd was a little more pleasant.
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Liked: Amenities
Very nice and clean everyone was real nice
Stayed 2 nights in Jun 2025

8/10 Good

Olivia

Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Stayed 3 nights in Jun 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just going to say this is the place that we will always stay at when visiting South Carolina
Stayed 4 nights in May 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jun 2025

8/10 Good

Terri

Liked: Cleanliness, amenities, property conditions & facilities
Greenville owes me nothing
Stayed 2 nights in Jun 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has become now one of our yearly vacation spots!

Awesome service from Initial call to checking out. Shuttle service for the airport and downtown is a plus. Full breakfast in the mornings is a must to include with your room stay. The breakfast is well worth the small extra cost. No need to pay extra costs to stay downtown when you can easily use the shuttle or take a Lyft. We will be back!
Stayed 8 nights in May 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Richard

Charged me an extra $25 at check in. Breakfast service was minimal. The place is starting to look rundown. However the king sized bed was great. I got a good nights sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Very convenient to downtown Greenville. Our room was very clean and comfortable. Beautiful hotel and pleasant, helpful staff. Thoroughly enjoyed our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Eric Steven

Liked: Cleanliness, amenities, property conditions & facilities
This turned out to be a very nice hotel, with many extra amenities. The salt water, indoor pool and fitness center/workout room was wonderful! The upscale bar had 2 flatscreen TV for sports and news, offered plenty of room. It also served as the hot breakfast area. Though it felt strange having to pay extra for that, the food was hot, plentiful, and excellent. Several computers were available in the large business area. The staff was polite and friendly. The side parking lot was safe, and the location had very close access to I-385 and Haywood Rd.
Stayed 4 nights in May 2025

6/10 Okay

Donny

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
I liked the workers they were nice and polite. I didn’t like how our room smelled.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Stayed 1 night in May 2025

10/10 Excellent

Demetra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jesse

Stayed 2 nights in May 2025

10/10 Excellent

Judie

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Nice place
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay in Greenville

I was impressed with my stay here the staff are very friendly the beds are very cozy the breakfast is outstanding and yes they offer a pork substitute u just need to ask the breakfast staff and they with no hesitation will prepare it for u I will gladly stay here again NO COMPLAINTS OTHER THEN I HAD TO LEAVE I WISH I COULD HAVE STAYED FOREVER Oh and it's very convenient to everything Greenville has to offer
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer Jean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I came to visit our son and Loved this hotel. The staff is warm and welcoming. Room was clean and comfortable.
Stayed 4 nights in May 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just wish it was more on breakfast buffet and cheaper everything else was great
Stayed 2 nights in May 2025