2/10 Terrible
Octavio
Travelled with family
2 Sept 2025
I GOT ROBBED
DO NOT STAY HERE!! YOU WILL GET ROBBED! I got rob by the cleaning lady who is the mother of the man working the front desk. I did not know that was his mother until another person working there told me. I had a do not disturb sign on my door which I had booked for two days then the cleaning lady goes in sees my suitcases in the room and decide to take things from my room. My medicine, expensive perfume and expensive lotion and even food I had in the fridge for my kids to eat were all taken. The hotel doesn't want to take responsibility for my things going missing. There are roaches everywhere, the bedroom sheets have stains on them. I am now waiting on Hotel.com to call me they said they were going to reach back in 3 days so I can press charges on that thief of a lady. After all this when we were told the lady thought we were checking out they left the same sheets on the bed. THEY ARE DIRTY AND THIEFS. AGAIN DO NOT BOOK WITH THIS HOTEL.
Octavio
Stayed 2 nights in Aug 2025
























