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Hotel Riu Plaza Guadalajara

5.0 star property

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Photo gallery for Hotel Riu Plaza Guadalajara

Rooftop terrace
Property preview
Front of property
Terrace/patio
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Place, Glorieta Chapalita
    ‪12 min walk‬
  • Place, Minerva Roundabout
    ‪14 min walk‬
  • Place, Expo Guadalajara
    ‪19 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪36 min drive‬

Room options

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 2

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • 71 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 4

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 43 sq m
  • Sleeps 3

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 3

View all photos for Room Executive With View

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive With View

  • 38 sq m
  • Sleeps 2

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 43 sq m
  • Sleeps 3

View all photos for Quadruple Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Quadruple Room Executive

  • 43 sq m
  • Sleeps 3

View all photos for Suite Premium

Free minibar items, in-room safe, desk, iron/ironing board

Suite Premium

  • 71 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 4

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 4

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, iron/ironing board

Room Deluxe

  • 35 sq m
  • Sleeps 2

View all photos for Room Executive

Free minibar items, in-room safe, desk, iron/ironing board

Room Executive

  • 38 sq m
  • Sleeps 2

View all photos for Deluxe Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(65 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(13 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Single Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(24 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(23 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(143 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds (MX)

9.4 out of 10
Exceptional
(76 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(85 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Single Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(7 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds (MX)

9.6 out of 10
Exceptional
(14 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

9.2 out of 10
Wonderful
(15 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(4 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

9.8 out of 10
Exceptional
(20 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidential With Street View

Living room | 32-inch flat-screen TV with satellite channels, TV

Suite Presidential With Street View

  • 121 sq m
  • Sleeps 2

View all photos for Suite Presidential With Street View

Bathroom | Eco-friendly toiletries, hair dryer, towels

Suite Presidential With Street View

  • 121 sq m
  • Sleeps 2

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed (MX)

  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Riu Plaza Guadalajara

Luxury hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Hotel Riu Plaza Guadalajara's great location gets high marks from our customers. During your stay, you're just a quick walk from La Estampida Sculpture. Free WiFi in public areas, 2 restaurants and an outdoor pool are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 15 minutes by foot from Minerva Roundabout and a 2-minute drive from Expo Guadalajara
Hotel Riu Plaza Guadalajara offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Riu Plaza Guadalajara. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Guadalajara hotel is smoke free.

Decapolis – This restaurant serves breakfast and lunch.
Chardonnay – This restaurant specialises in Fusion cuisine and only serves dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 90 per night)
  • Secured, covered valet parking on site (MXN 150 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (114 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (110 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Plaza Guadalajara

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: MXN 90 per night
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3038 out of 4088 reviews
Rating 8 - Good. 608 out of 4088 reviews
Rating 6 - Okay. 208 out of 4088 reviews
Rating 4 - Poor. 107 out of 4088 reviews
Rating 2 - Terrible. 127 out of 4088 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

DIETER

Stayed 8 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto y muy cómodo.
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, solo que hubo una falsa alarma a las 3 am que nos hizo dudar de abandonar la habitación
Stayed 1 night in Aug 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly thought, witch was the problem, it was a highly rated hotel. It turned out to be a little disappointing. I didn't get free wifi, to stay on higher floors there was an additional fee., and no USB port to charge my phone. Whats up with no laundry work on a Sunday? I totally understand the business situation, but don't take us for dummies. Covid 19 era is over... On a good note, I had a good night sleep every night.
Stayed 3 nights in Aug 2025

4/10 Poor

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Reception Staff is not customer oriented. We asked for help with details in or room, and the clerk, Christina, invited us to leave the facility as there were other customers willing to occupy the premises. Sarcasm to customers is not something we appreciate and value.
Stayed 2 nights in Aug 2025

10/10 Excellent

KARINA YADIRA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Druary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is phenomenal
Stayed 3 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2025

10/10 Excellent

Ilya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Maaisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant. The room was great, the breakfast was authentic. The food and wine at the Chardonnay restaurant was good. Loved the bar staff and salsa dancing lessons on Friday night. Very convenient and central location. The roof top was fun. Good place to stay for José Cuervo Express Train.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Antonio Herrera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Jul 2025

10/10 Excellent

Cesar

Stayed 4 nights in Jul 2025

10/10 Excellent

dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

Miguel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people and great breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Rolando

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Hugo

Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Soliis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Stayed 4 nights in Aug 2025

10/10 Excellent

Maria de Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place 😃
Stayed 2 nights in Jun 2025

10/10 Excellent

Noé

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 1 night in Jul 2025

2/10 Terrible

Monica

Travelled with family, Travelled with group
Disliked: Amenities
This is just not a 5 stars. They will charge even for ice and w by en youssay please sign all bogus
Stayed 2 nights in Aug 2025