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Hotel Relais Ducale

4.0 star property
VIP Access

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Photo gallery for Hotel Relais Ducale

Exterior
View from property
Garden
Garden
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Via Galeotti, 19, Gubbio, PG, 06024
  • Place, Piazza Grande
    ‪1 min walk‬
  • Place, Gubbio Cathedral
    ‪2 min walk‬
  • Place, Palazzo dei Consoli
    ‪2 min walk‬
  • Airport, Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room (Superior)

Deluxe Double Room (Superior) | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room (Superior)

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, free WiFi

Junior Suite (Superior)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Minibar, in-room safe, desk, free WiFi

Economy Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Double Room Single Use

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Relais Ducale

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business centre and a meeting room.
Hotel Relais Ducale offers 30 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Relais Ducale, you're just a quick walk from Palazzo dei Consoli. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • Steps from Palazzo dei Consoli and Gubbio Cathedral
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A rooftop terrace, an arcade/games room, and a garden are also featured at the family-friendly Hotel Relais Ducale. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking is free.

This 4-star Gubbio hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.
Hotel Relais Ducale has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 400 metres
  • Street parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT054024A101005769
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Ducale
Hotel Relais Ducale Gubbio
Relais Ducale
Relais Ducale Gubbio
Relais Ducale Hotel
Hotel Relais Ducale Hotel
Hotel Relais Ducale Gubbio
Hotel Relais Ducale Hotel Gubbio

Hotel Relais Ducale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 277 reviews
Rating 8 - Good. 93 out of 277 reviews
Rating 6 - Okay. 29 out of 277 reviews
Rating 4 - Poor. 7 out of 277 reviews
Rating 2 - Terrible. 3 out of 277 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style Italian, but excellent location to explore Gubbio froms
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and extremely helpful. Hotel itself is in a great location with amazing views. We loved exploring all the little areas within the hotel… lovely roof top area and quiet seating areas outside and inside. Breakfast buffet was wonderful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in Gubbio, rightly located and friendly staff. Hotel has also a nice restaurant below in the city. Don’t turn though your GPS to get there rather call the hotel manager!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, fabulous location
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely one night stay

Great location, beautiful property with garden, nice breakfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the hotel and the staff. Great location parking could be an issue
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of a spectacular town
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Key location in the heart of Gubbio. Lovely room with stunning view. Hotel staff were excellent super kind and willing to help in case of need or questions. Definitely a great choice.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was the WiFi which was quite flakey.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Gubbio

Lovely hotel and very friendly staff in Piazza Grande.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and the city is amazing. This would be a perfect destination for a vacation. The staff is so friendly and helpful you do not see this kind of service in the states.Everything was perfect, the only issue is really bad WiFi connection.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has Old World charm in its furnishings but is updated where it matters. The bathroom has a heated towel rack and a rain showerhead; the mattress and pillows are just right in firmness/softness and the quality of bedlinens was excellent. It couldn’t be better located; it is within walking distance of all the major sites of Gubbio. There is a public elevator minutes away that takes you up/down a few levels if you are too tired or are unable to traverse the numerous hilly alleys and streets on foot. The hotel staff were attentive and helpful. It is situated in a major piazza and has been used in a number of TV and movie films!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have a problem with a door handle and with water on the floor of the bathroom, but both were fixed after we reported them. Staff were very friendly and helpful and we enjoyed our stay.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Parking free but far. Good breakfast. Nice staff
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place but get directions before you arrive.

The hotel is stunning in a superb location but driving to it proved very difficult because Google maps had no idea. Recommendation for hotel - send guests a map with the route on it. We had to park in town and walk up steep hills and steps to hotel then be given a map and walk back to car and drive! Also hotel has lifts but still some steps. Having said all that we thought it a wonderful experience.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and perfect central city location in the heart of Gubbio. Staff goes above and beyond. Ask about the parking accessibility beforehand which we did. It’s a mid-evil walled city so access can be difficult if you are not prepared. We parked at the base and took the elevator up. There’s still a steep hill of cobblestone to bring luggage up before the elevator but if you are in relatively good shape, it’s fairly easy. If not they will give you instructions to drive but you need to arrange this ahead of time. Truly perfect spot in a beautiful city!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool stay in hot summer

Outside 35*C, inside pleasant 23 in the historical building. Never felt so good. Everybody simple but kind and professional.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gubbio - beautiful medieval town on the hill

Gubbio is a wonderful town and the hotel was lovely. Guidance as to parking would be helpful because of traffic restrictions and difficulty of getting near to it. I would advise against this place for less physically able and less active people unless you forewarn the hotel you need assistance. There are two lifts to help with the hill. There's not enough room in the 'what could be improved' section (!) to say that in 2 weeks travelling around Italy - which has such good coffee - the only bad coffee was at the Palais Ducale. So bizarre when everything else was good! And we drink espresso.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Interesting experience

This hotel with modern rooms is located in the middle of the old city, right on the main square of the city. It is clean and had a plentiful breakfast with many options, including gluten free. The staff at this hotel were friendly and tried their hardest to help with everything they could. However, it was hard to sleep due to the loud church bells ringing every 15 minutes all night long, which made our experience interesting, yet not comfortable. Our biggest problem was parking. When we arrived the streets of the historic center were closed and we had to pay for parking a 10 minute walk up a steep hill to the hotel. Two hours later we were able to move our car to a free lot, still a short walk away. We were not reimbursed for the paid parking and were not Informed about any of these parking problems ahead of time, otherwise we would have planned our arrival accordingly.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Luigi

Liked: Cleanliness, amenities
Stanza bella e accogliente, così come il personale e le signore delle pulizie camere. La Signora che gestisce la Sala Colazione è stata amorevolmente premurosa e attenta al benessere del cliente, durante tutto il nostro soggiorno.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tonia

Liked: Cleanliness, amenities, property conditions & facilities
Davvero gentili
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salve,VOI EXPEDIA avete venduto e sottolineato che parcheggio è gratuito ,ma sorpresa perchè inesistente proprio,e grazie al personale dell'albergo ci hanno indicato un parcheggio a pagamento a 700 m distante . PREMETTO CHE LA STRUTTURA NN DISPONE DI NESSUN PARCHEGGIO 🅿 PROPRIO.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ARPAD

Liked: Cleanliness, staff & service, amenities
Személyzet, szolgáltatások, ambience
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tutto come da descrizione
Stayed 1 night in Oct 2025

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